Barracuda Email Security Gateway vs. Folderly

Good combination when using their other products like an incident response. When using automated workflows, this makes creating sender policies a breeze. Unfortunately, this can also be done too well as it may filter out valid emails and to resend or place them back into users' mailbox isn't an easy thing to do even if you attempt to resend through the Email Security Gateway.

If you use emailing in your job activities, then email deliverability is a very important concern. Email deliverability is highly important for some job professions like sale, marketing, public relations, etc. Folderly is a good tool and improves the email deliverability by fixing all the issues that might be causing deliverability issue. Folderly keeps your email sender warmer, in a good reputation and helps to succeed with the emailing while you reach out to the people.

• ESS has a simple interface for both users and administrators.
• The "Manage Quarantine" button in each email is a direct sign-on link, so users don't have to remember their password to manage their quarantine (this is GOLD, Jerry!).
• The baseline functionality (catching spam/malware/phishing/malware attachments/malformed PDFs etc) is super-solid, with few false positives and few false negatives.

Incentivized

• Fix of tech issues: domain analysis, DNS, DMARC, SPF records were fixed ASAP
• Spam filters check, advice on templates and content, list segmentation, etc.
• Automation that helps improve reputation and trustability as a sender.
• Fixing spam: our emails are not going to the spam folder, but the inbox.

• You need to take time in adding your contacts to a whitelist so that you don't miss an email.
• I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails.
• The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.

Incentivized

• The initial setup may be a bit complex for a first-time, not technical user. That being said, Folderly support mitigates that until onboarding gets completed.

So far we have had limited problems the one's we have had we can attribute to poor user judgement not our gateway failing. One of the best features is the Barracuda is intuitive to choices we make on blocking or rejecting emails which is a great feature. lessens are need to repetitively enter the same information

Incentivized

Availability is robust and flawless. This is a non-issue, its always up & running and fail-over protection is available for restarts or upgrades.

Incentivized

The WebUI is the only piece I find lacking on the Barracuda ESK. Its is not the fastest and is fairly utilitarian in its approach. The Outlook plug-in, while not in wide use here, causes zero slowdown in Outlook or the Barracuda ESG.

Incentivized

Barracuda customer support is great. Most of the time when I can an actual tech support representative answers, not some person that will just take a message. If one is not available I will receive a call back in a very short time.

Incentivized

Barracuda integrates well with Office 365 and mail flow is great. It was the first solution we found that was part of a greater suite to fit all the requirements we had. With the Email Security gateway being in the cloud, it required no extra hardware but also nothing new installed on an endpoint as some solutions require.

Incentivized

In our digital reality, automation and speed are key. A tool that resolves things quickly and human support that backs it up are significant advantages!

• Allows us to set it and forget it. We don't have to worry about patch or upgrade to a newer version. Barracuda does it all for us.
• DLP has been great. That's a risk which is hard to monitor but Barracuda does it effortlessly.

Incentivized

• We could increase a range of metrics of our email campaigns. Now it brings more results with the same internal efforts thanks to deliverability rates.