Peace Of Mind For Email Security
November 13, 2018

Peace Of Mind For Email Security

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Barracuda Email Security Service

We use Barracuda to screen our email before it reaches the employees inboxes. It is being used organisation wide to offer full protection. We use it to protect us against phishing scams, viruses and ransom wear. It also helps to clear up unwanted emails that make it through the Office 365 spam filters.
  • Stops unwanted emails coming through to your inbox, it does this by holding them in a 'quarantine' folder for you to then check and allow or deny.
  • Protects against phishing and ransomware attacks.
  • Stops employees clicking on dangerous links in emails by putting them in a secure place.
  • You need to take time in adding your contacts to a whitelist so that you don't miss an email.
  • I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails.
  • The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.
  • Barracuda helps to make the business operate at a safer level. It has definately helped by stopping ransomware emails so it has saved time for the IT department who don't have to put out comms to tell users not to open certain emails received.
  • Having the ability to whitelist and blacklist emails lets us control the flow of our inboxes.
  • In the beginning of use spend time configuring it to business needs so you do not miss that all important email that was deemed as spam.
We compared both Barracuda and Mimecast, we discovered that there wasn't much between the two systems, there were pros and cons for both. In the end it came down to functionality and cost and Barracuda is more cost effective whilst still achieving the objectives we needed. Having got used to it we wouldn't be without it.
Barracuda is extremely well suited at stopping spam/phishing/ransomware attacks via email. It is also clever enough to know if you get an 'internal' email which has originated from the outside by someone masking their email address and stopping these getting through.