Likelihood to Recommend Good combination when using their other products like an incident response. When using automated workflows, this makes creating sender policies a breeze. Unfortunately, this can also be done too well as it may filter out valid emails and to resend or place them back into users' mailbox isn't an easy thing to do even if you attempt to resend through the Email Security Gateway.
Read full review The most appropriate scenarios to implement email security is in companies that want to protect the use of electronic mail since it is one of the security breaches that are currently used to perform any type of attack. Very effective integration with Office 365 and it is highly recommended to add the functionality of advanced malware protection
Read full review Pros ESS has a simple interface for both users and administrators. The "Manage Quarantine" button in each email is a direct sign-on link, so users don't have to remember their password to manage their quarantine (this is GOLD, Jerry!). The baseline functionality (catching spam/malware/phishing/malware attachments/malformed PDFs etc) is super-solid, with few false positives and few false negatives. Read full review Cisco Email Security addresses all the major forms of data attacks like phishing, ransomware and malware propagation. Its content encryption capabilities safeguard against any data loss potential through outgoing emails. Read full review Cons You need to take time in adding your contacts to a whitelist so that you don't miss an email. I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails. The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook. Read full review Outlook integration in terms of a plug-in would be great. Currently, users can't add something to a blacklist or whitelist directly from Outlook. Management of the platform is done from two portals the ESA and SMA. It would be nice to have it all in one management portal. A quick start management guide would be nice. The manual is over 1,000 pages, so there is definitely a lot of functionality in this service. Read full review Usability So far we have had limited problems the one's we have had we can attribute to poor user judgement not our gateway failing. One of the best features is the Barracuda is intuitive to choices we make on blocking or rejecting emails which is a great feature. lessens are need to repetitively enter the same information
Read full review Reliability and Availability Availability is robust and flawless. This is a non-issue, its always up & running and fail-over protection is available for restarts or upgrades.
Read full review Performance The WebUI is the only piece I find lacking on the Barracuda ESK. Its is not the fastest and is fairly utilitarian in its approach. The Outlook plug-in, while not in wide use here, causes zero slowdown in Outlook or the Barracuda ESG.
Read full review Support Rating Barracuda customer support is great. Most of the time when I can an actual tech support representative answers, not some person that will just take a message. If one is not available I will receive a call back in a very short time.
Read full review Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
Read full review Alternatives Considered Barracuda integrates well with Office 365 and mail flow is great. It was the first solution we found that was part of a greater suite to fit all the requirements we had. With the Email Security gateway being in the cloud, it required no extra hardware but also nothing new installed on an endpoint as some solutions require.
Read full review Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
Read full review Return on Investment Allows us to set it and forget it. We don't have to worry about patch or upgrade to a newer version. Barracuda does it all for us. DLP has been great. That's a risk which is hard to monitor but Barracuda does it effortlessly. Read full review Saves us precious resources by blocking unwanted E-mail right at the edge of our network. Users can work more efficient when all spam and malware is stopped before reaching their inboxes. Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards. Read full review ScreenShots