What users are saying about
82 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 82 reviews and ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.7 out of 100
Based on 12 reviews and ratings
Feature Set Ratings
- SpamTitan Email Security ranks higher in 1 feature set: Secure Email Gateway
Secure Email Gateway
6.8
Barracuda Email Security Gateway
68%
9.0
SpamTitan Email Security
90%
SpamTitan Email Security ranks higher in 7/7 features
SpamTitan Email Security ranks higher in 7/7 features
Anti-malware
7.3
73%
15 Ratings
9.0
90%
1 Rating
Cusomizability
5.4
54%
13 Ratings
8.0
80%
1 Rating
Data Loss Protection
7.4
74%
11 Ratings
9.0
90%
1 Rating
Threat Detection
6.8
68%
15 Ratings
9.0
90%
1 Rating
Sandboxing
6.1
61%
9 Ratings
10.0
100%
1 Rating
End-to-End Encryption
7.9
79%
12 Ratings
9.0
90%
1 Rating
Management Tools
6.3
63%
15 Ratings
9.0
90%
1 Rating
Attribute Ratings
- SpamTitan Email Security is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
7.6
Barracuda Email Security Gateway
76%
23 Ratings
10.0
SpamTitan Email Security
100%
2 Ratings
Usability
8.5
Barracuda Email Security Gateway
85%
2 Ratings
SpamTitan Email Security
N/A
0 Ratings
Availability
10.0
Barracuda Email Security Gateway
100%
1 Rating
SpamTitan Email Security
N/A
0 Ratings
Performance
6.0
Barracuda Email Security Gateway
60%
1 Rating
SpamTitan Email Security
N/A
0 Ratings
Support Rating
9.9
Barracuda Email Security Gateway
99%
8 Ratings
10.0
SpamTitan Email Security
100%
1 Rating
Likelihood to Recommend
Barracuda Email Security Gateway
Good combination when using their other products like an incident response. When using automated workflows, this makes creating sender policies a breeze. Unfortunately, this can also be done too well as it may filter out valid emails and to resend or place them back into users' mailbox isn't an easy thing to do even if you attempt to resend through the Email Security Gateway.
System Administrator
Prolacta BioScienceBiotechnology, 201-500 employees
SpamTitan Email Security
For business email protection, I recommend SpamTitan Email Security. It comes with anti-phishing, ransomware protection, anti-spam, and virus protection features. All these features will keep your business email system safe from email threats that would otherwise affect your business operations.
Customer Support Specialist
Azam WritersEducation Management, 51-200 employees
Pros
Barracuda Email Security Gateway
- ESS has a simple interface for both users and administrators.
- The "Manage Quarantine" button in each email is a direct sign-on link, so users don't have to remember their password to manage their quarantine (this is GOLD, Jerry!).
- The baseline functionality (catching spam/malware/phishing/malware attachments/malformed PDFs etc) is super-solid, with few false positives and few false negatives.
IT Operations Manager / IT Service Manager
Nashville WrapsWholesale, 51-200 employees
SpamTitan Email Security
- Fast mail delivery
- Easy to view and release messages that are not actually spam
- Online portal is easy to navigate
- Settings are easily customized

Verified User
General Manager in Other
Internet Company, 11-50 employeesCons
Barracuda Email Security Gateway
- You need to take time in adding your contacts to a whitelist so that you don't miss an email.
- I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails.
- The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.

Verified User
Manager in Information Technology
Marketing and Advertising Company, 51-200 employeesSpamTitan Email Security
- Quarantine email is only sent once a day
- Payments and billing are confusing and not clear
- Sometimes whitelisted emails still get caught in spam

Verified User
General Manager in Other
Internet Company, 11-50 employeesPricing Details
Barracuda Email Security Gateway
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Barracuda Email Security Gateway Editions & Modules
—
Additional Pricing Details
—SpamTitan Email Security
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
$17.00
Starting Price
$17 10 users per Month (Starting Price)
SpamTitan Email Security Editions & Modules
Edition
SpamTitan Cloud | $17.001 |
---|---|
SpamTitan Private Cloud | $17.001 |
SpamTitan Gateway | $17.001 |
SpamTitan Gateway Cluster | $17.001 |
SpamTitan Cluster Node | $17.001 |
- 10 users per Month (Starting Price)
Additional Pricing Details
—Usability
Barracuda Email Security Gateway
Barracuda Email Security Gateway 8.5
Based on 2 answers
So far we have had limited problems the one's we have had we can attribute to poor user judgement not our gateway failing. One of the best features is the Barracuda is intuitive to choices we make on blocking or rejecting emails which is a great feature. lessens are need to repetitively enter the same information

Verified User
Professional in Information Technology
Furniture Company, 51-200 employeesSpamTitan Email Security
No score
No answers yet
No answers on this topic
Reliability and Availability
Barracuda Email Security Gateway
Barracuda Email Security Gateway 10.0
Based on 1 answer
Availability is robust and flawless. This is a non-issue, its always up & running and fail-over protection is available for restarts or upgrades.
Network Systems Engineer
Whitesell GroupMechanical or Industrial Engineering, 501-1000 employees
SpamTitan Email Security
No score
No answers yet
No answers on this topic
Performance
Barracuda Email Security Gateway
Barracuda Email Security Gateway 6.0
Based on 1 answer
The WebUI is the only piece I find lacking on the Barracuda ESK. Its is not the fastest and is fairly utilitarian in its approach. The Outlook plug-in, while not in wide use here, causes zero slowdown in Outlook or the Barracuda ESG.
Network Systems Engineer
Whitesell GroupMechanical or Industrial Engineering, 501-1000 employees
SpamTitan Email Security
No score
No answers yet
No answers on this topic
Support Rating
Barracuda Email Security Gateway
Barracuda Email Security Gateway 9.9
Based on 8 answers
Barracuda customer support is great. Most of the time when I can an actual tech support representative answers, not some person that will just take a message. If one is not available I will receive a call back in a very short time.

Verified User
Analyst in Information Technology
Government Administration Company, 201-500 employeesSpamTitan Email Security
SpamTitan Email Security 10.0
Based on 1 answer
SpamTitan's support is very responsive. We have had very few interactions with them but each time, they responded quickly and resolved the issues promptly.

Verified User
General Manager in Other
Internet Company, 11-50 employeesAlternatives Considered
Barracuda Email Security Gateway
Barracuda integrates well with Office 365 and mail flow is great. It was the first solution we found that was part of a greater suite to fit all the requirements we had. With the Email Security gateway being in the cloud, it required no extra hardware but also nothing new installed on an endpoint as some solutions require.
HIPAA Security Officer
Area Agency on Aging Region 9, IncNon-profit Organization Management, 51-200 employees
SpamTitan Email Security
We selected SpamTitan many years ago, so nothing sticks out as to why we selected them versus the competition. They have been very good since then so we have not evaluated the competition recently.

Verified User
General Manager in Other
Internet Company, 11-50 employeesReturn on Investment
Barracuda Email Security Gateway
- Allows us to set it and forget it. We don't have to worry about patch or upgrade to a newer version. Barracuda does it all for us.
- DLP has been great. That's a risk which is hard to monitor but Barracuda does it effortlessly.
AVP of IT
Rio Grande Credit UnionFinancial Services, 51-200 employees
SpamTitan Email Security
- We keep our email system threat proof. This lets us focus on what matters to our business.
- We are able to encrypt emails and this is a plus when it comes to privacy.
Customer Support Specialist
Azam WritersEducation Management, 51-200 employees