85 Ratings
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Score 8.7 out of 100
13 Ratings
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Score 8.3 out of 100

Feature Set Ratings

  • Trend Micro Email Security ranks higher in 1 feature set: Secure Email Gateway

Secure Email Gateway

6.6

Barracuda Email Security Gateway

66%
8.8

Trend Micro Email Security

88%
Trend Micro Email Security ranks higher in 7/7 features

Anti-malware

7.2
72%
15 Ratings
9.1
91%
6 Ratings

Cusomizability

5.3
53%
13 Ratings
8.6
86%
5 Ratings

Data Loss Protection

7.3
73%
11 Ratings
8.2
82%
5 Ratings

Threat Detection

6.6
66%
15 Ratings
9.3
93%
6 Ratings

Sandboxing

6.0
60%
9 Ratings
8.4
84%
5 Ratings

End-to-End Encryption

7.8
78%
12 Ratings
9.3
93%
6 Ratings

Management Tools

6.2
62%
15 Ratings
9.1
91%
5 Ratings

Attribute Ratings

  • Barracuda Email Security Gateway is rated higher in 2 areas: Usability, Support Rating
  • Trend Micro Email Security is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.5

Barracuda Email Security Gateway

75%
23 Ratings
8.9

Trend Micro Email Security

89%
6 Ratings

Likelihood to Renew

Barracuda Email Security Gateway

N/A
0 Ratings
9.0

Trend Micro Email Security

90%
1 Rating

Usability

8.6

Barracuda Email Security Gateway

86%
2 Ratings
6.0

Trend Micro Email Security

60%
1 Rating

Availability

10.0

Barracuda Email Security Gateway

100%
1 Rating

Trend Micro Email Security

N/A
0 Ratings

Performance

6.0

Barracuda Email Security Gateway

60%
1 Rating

Trend Micro Email Security

N/A
0 Ratings

Support Rating

9.9

Barracuda Email Security Gateway

99%
8 Ratings
5.0

Trend Micro Email Security

50%
1 Rating

Likelihood to Recommend

Barracuda Networks, Inc.

Good combination when using their other products like an incident response. When using automated workflows, this makes creating sender policies a breeze. Unfortunately, this can also be done too well as it may filter out valid emails and to resend or place them back into users' mailbox isn't an easy thing to do even if you attempt to resend through the Email Security Gateway.
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Trend Micro

Trend Micro Email Security is really a good tool to protect email from cyber attacks and provide end-to-end email data security. The encryption function is amazing. The anti-malware function is really helpful it's performed real-time email scanning.
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Pros

Barracuda Networks, Inc.

  • ESS has a simple interface for both users and administrators.
  • The "Manage Quarantine" button in each email is a direct sign-on link, so users don't have to remember their password to manage their quarantine (this is GOLD, Jerry!).
  • The baseline functionality (catching spam/malware/phishing/malware attachments/malformed PDFs etc) is super-solid, with few false positives and few false negatives.
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Trend Micro

  • Mail analytics SPF, DKIM and DMARC
  • Known threats (spam, malware, malicious URLs and graymail)
  • Unknown threats (malware, url) detection
  • Keyword Filter, Domain Filter.
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Cons

Barracuda Networks, Inc.

  • You need to take time in adding your contacts to a whitelist so that you don't miss an email.
  • I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails.
  • The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.
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Trend Micro

  • Take less memory resources, so the computer does not slow down.
  • More frequent product updates.
  • Make it easier to set up.
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Pricing Details

Barracuda Email Security Gateway

Starting Price

Editions & Modules

Barracuda Email Security Gateway editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Trend Micro Email Security

    Starting Price

    Editions & Modules

    Trend Micro Email Security editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Likelihood to Renew

      Barracuda Networks, Inc.

      No answers on this topic

      Trend Micro

      The product really does everything it can and offers it very simply. In other words, after using it for many years like us, it feels as if the email system could not exist without Trend Micro Email Security. Using email in a corporate structure without this or any other product is the job of brave people.
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      Usability

      Barracuda Networks, Inc.

      So far we have had limited problems the one's we have had we can attribute to poor user judgement not our gateway failing. One of the best features is the Barracuda is intuitive to choices we make on blocking or rejecting emails which is a great feature. lessens are need to repetitively enter the same information
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      Trend Micro

      Overall, Trend Micro Email Security does what is designed to do, however, it can be a bit frustrating tweaking the policies to get them just right due to the vagueness of some of the levels of protection available for some of the features (e.g., scales that range from "Low" to "Highest")
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      Reliability and Availability

      Barracuda Networks, Inc.

      Availability is robust and flawless. This is a non-issue, its always up & running and fail-over protection is available for restarts or upgrades.
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      Trend Micro

      No answers on this topic

      Performance

      Barracuda Networks, Inc.

      The WebUI is the only piece I find lacking on the Barracuda ESK. Its is not the fastest and is fairly utilitarian in its approach. The Outlook plug-in, while not in wide use here, causes zero slowdown in Outlook or the Barracuda ESG.
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      Trend Micro

      No answers on this topic

      Support Rating

      Barracuda Networks, Inc.

      Barracuda customer support is great. Most of the time when I can an actual tech support representative answers, not some person that will just take a message. If one is not available I will receive a call back in a very short time.
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      Trend Micro

      As a reseller, it can be difficult to locate the appropriate support number to call, however, once a case has been opened for a support request, it is generally resolved fairly quickly.
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      Alternatives Considered

      Barracuda Networks, Inc.

      Barracuda integrates well with Office 365 and mail flow is great. It was the first solution we found that was part of a greater suite to fit all the requirements we had. With the Email Security gateway being in the cloud, it required no extra hardware but also nothing new installed on an endpoint as some solutions require.
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      Trend Micro

      I think Trend Micro Email Security gave us the best price along with the best overall features. We felt more comfortable using the Email Security along with the other Trend Micro products. It keeps our environment safe and has been a great way to help our end users through email issues. I would defiantly recommend this Trend Micro Email Security product to IT professionals a like.
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      Return on Investment

      Barracuda Networks, Inc.

      • Allows us to set it and forget it. We don't have to worry about patch or upgrade to a newer version. Barracuda does it all for us.
      • DLP has been great. That's a risk which is hard to monitor but Barracuda does it effortlessly.
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      Trend Micro

      • Since everything happens on the cloud, a server, software, etc. does not create an e-mail.
      • Security has no set price, because customer trust cannot be bought with money.The return on this investment equals all of our customer confidence.
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