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Basware AP Automation vs. Infor Supply Chain Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Basware AP Automation

    Score7.2 out of 10
    N/ABasware’s AI/ML-powered solution provides touchless invoice processing for organizations. Its artificial intelligence and machine learning functionality is available at every point in the process – from invoice receipt and routing to automated matching and coding – adding value by speeding up tasks and eliminating errors.N/A

    Infor Supply Chain Management

    Score6 out of 10
    N/AInfor supply chain management solutions deliver intelligent, real-time supply chain orchestration by connecting companies to their supply chain partners and digitally transforming processes from planning to delivery both within and outside the enterprise. Infor Supply Chain Management replaces the former Lawson brand SCM product.N/A
    Pricing
    Basware AP AutomationInfor Supply Chain Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Basware AP AutomationInfor Supply Chain Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Basware AP AutomationInfor Supply Chain Management
    Accounts Payable
    Comparison of Accounts Payable features of Basware AP Automation and Infor Supply Chain Management
    Feature
    Basware AP Automation
    8.2
    3 Ratings
    13% above category average
    Infor Supply Chain Management
    -
    Ratings
    Automated Accounts Payable Processes8.24 Ratings00 Ratings
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    Basware AP AutomationInfor Supply Chain Management
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Basware AP AutomationInfor Supply Chain Management
    Likelihood to Recommend
    7.7
    (10 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    5.4
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Basware AP AutomationInfor Supply Chain Management
    Likelihood to Recommend
    Basware
    The system it self and its functionality is great. Most screens and work flows are easy to understand and use without any training. Its usually obvious what the next step is for the user, e.g adding coding, review etc. The information shown to the user is also built in a good way and the overall "feel" of the system is among best in market. Some of the admin parts require Basware AP Automation help, even though you technically can do it yourself as admin, the documentation available is not enough to help you through it.
    Incentivized
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    Infor
    For any company that creates purchase orders to receive parts, inventory, or any type of order, Lawson Supply Chain Management is a great tool to help automate the ability to approve and reject orders and allows users to be able to track orders much quicker. Typical types of customers that can benefit are hospitals, retail, and the public sector to name a few.
    Incentivized
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    Pros
    Basware
    • Clear and intuitive software interface.
    • Easy to see the entire history of what happened to invoice.
    • Good integration with ERP system.
    Incentivized
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    Infor
    • Automation approval flow is by far the best feature as it allows a user to set their own checkpoints and users to approve and reject orders.
    • Being able to track and find orders in the system makes it a robust application to allow for quicker delivery and receipt of POs. At the same time it helps vendors get paid quicker since everything can be tracked quicker.
    • User interface built for end users who do not go into Lawson everyday. This interface shows only what a requester would require to place an order similar to Amazon.
    Incentivized
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    Cons
    Basware
    • There needs to be an easier way to view past invoices as the current method requires that you select from the pull-down menu each and every time
    • Instructions for the more commonly used features should be available within the program itself rather than having to search the online help index in order to find this information (bubble pop ups would be nice)
    • More functionality should be build into the invoice processing system (you should be able to forward via email, include screenshots, etc)
    Incentivized
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    Infor
    • The User Interface that everyday SCM users access is out of date and needs updating. Luckily in version XI the entire user experience is being enhanced to fix this issue.
    • Tracking of POs and Receipts and invoices are difficult for end users to research. They usually would require lawson access and/or need to get a buyer involved. Luckily there are third party companies that built add-ons for lawson to allow end users to track this info.
    • Out of the box reporting doesn't have a great look to it. Many folks from finance do not like the appearance of the reports. Again Lawson has finally listened and now allows users to customize the look of those reports.
    Incentivized
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    Likelihood to Renew
    Basware
    We will continue using product and continue renewing as it is widely used product and it has been well adapted by users in our organization. The product is expensive but we will use it. Hopefully the product bugs will be fixed in future and they will provide more HA architecture feather for Basware.
    Incentivized
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    Infor
    No answers on this topic
    Usability
    Basware
    The GUI and workflows are easy to understand. It makes sense where the "buttons" and menus are located. Design is overall getting improvements constantly as well, so there is updates coming all the time. System is quick, few bugs and errors that cause issues. Up time and accessibility is on a very good level.
    Incentivized
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    Infor
    No answers on this topic
    Alternatives Considered
    Basware
    Basware was not my selection as I was not with the company at the time. It was easy to learn and we have maintained a good working relationship with Basware. It is a very good way to process the workflow of invoices from start to finish
    Incentivized
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    Infor
    Lawson SCM has been the leader in the space for a while. All of the new competitors don't have enough experience or enough customers to fully understand the needs of our company. Lawson continues to work with their customers for ideas on new enhancements and is evident in the latest offering with a redesign of how SCM makes it easier to track and automate the SCM part of the business
    Incentivized
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    Return on Investment
    Basware
    • faster processing of invoices due to short step process
    • it's user friendly so not much training is needed to use the system
    • templates and favorites decreases time spent
    Incentivized
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    Infor
    • As a customer of the tool it allowed for quicker responses when issues came up. It allowed for quick feedback and issue resolution since everything could be tracked.
    • The ability to add images into the application allows for better use of the tool as both buyers, vendors, and the AP Department can gain advantages from the built in imaging allowed for users.
    • Approval flows allows for custom tailoring for what kind of expense goes to which people for approval. This makes getting orders approved easier and more concise.
    Incentivized
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    ScreenShots