TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bbot

    Score10 out of 10
    N/AA digital order and pay solution for the hospitality industry, now powered by DoorDash since the March 2022 acquisition. When guests start with a QR code they can, in a few taps, browse an interactive menu, order when ready, and pay from their mobile device.N/A

    ChowNow

    Score8.5 out of 10
    N/AChowNow in Playa Vista provides branded online ordering systems for independent restaurants across the US — via restaurants’ own websites, on Facebook and Google pages.

    $119

    Per Annual

    DoorDash

    Score9.1 out of 10
    N/ADoorDash is an online ordering system that puts restaurant in contact with customers seeking takeout and delivery services. DoorDash supports promotions, loyalty offers, and delivery outsourcing for restaurants.N/A
    Pricing
    BbotChowNowDoorDash
    Editions & Modules
    No answers on this topic
    Annual
    $119.00
    Per Annual
    Monthly
    $149.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BbotChowNowDoorDash
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    BbotChowNowDoorDash
    Considered Multiple Products
    DoorDash
    No answer on this topic
    ChowNow
    Chose ChowNow
    I push customers toward ChowNow instead of the references apps because of a) ChowNow has lower commission costs b) ChowNow gives customer data access c) ChowNow allows me to better issue refunds or adjustments. ChowNow however does not provide as much visibility to "new" …
    Incentivized
    DoorDash
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    No answers on this topic
    User Ratings
    BbotChowNowDoorDash
    Likelihood to Recommend
    -
    (0 ratings)
    8.5
    (2 ratings)
    8.0
    (1 ratings)
    User Testimonials
    BbotChowNowDoorDash
    Likelihood to Recommend
    DoorDash
    No answers on this topic
    ChowNow
    The ChowNow platform is rock solid with daily use. It is easy to set up and train new staff. Lower pricing with competitors is the only reason for the 8 of 10
    Incentivized
    Read full review
    DoorDash
    i like using doordash for work to be able to provide goods for my employees while not having to actually leave work to go pick them up. I have used it for things like ordering food for a group of employees or even when I have needed tools from a supported doordash store, they have delivered those items so I did not have to wait for them to get shipped out to my work
    Incentivized
    Read full review
    Pros
    DoorDash
    No answers on this topic
    ChowNow
    • menu updating
    • receiving customer data
    • adding photos to our menu
    • submitting refunds/adjustments to customers
    Incentivized
    Read full review
    DoorDash
    • delivering products and food when you are incapable or unable to drive
    • quick delivery
    • various types of deliveries are available on doordash
    Incentivized
    Read full review
    Cons
    DoorDash
    No answers on this topic
    ChowNow
    • Better structure of Pizza menus to ease 86 toppings
    • The new interface could use some work. Smaller fonts make the "tickets" difficult to determine correct information. The system defaults to the last ticket time - The standard system was actually more accurate
    Incentivized
    Read full review
    DoorDash
    • a better tracking system so you know when the delivery is going to take place.
    • a better way to let the drivers know when food is going to be done so they dont have to wait at the location for the order to be filled.
    • more deals
    Incentivized
    Read full review
    Alternatives Considered
    DoorDash
    No answers on this topic
    ChowNow
    I push customers toward ChowNow instead of the references apps because of a) ChowNow has lower commission costs b) ChowNow gives customer data access c) ChowNow allows me to better issue refunds or adjustments. ChowNow however does not provide as much visibility to "new" potential customers. This is just my guess -- there are less average users on the ChowNow app on a nightly basis vs. the UberEats, DoorDash, Grubhubs of the world.
    Incentivized
    Read full review
    DoorDash
    Uber Eats does not have the vast variety of deliveries that door dash has
    Incentivized
    Read full review
    Return on Investment
    DoorDash
    No answers on this topic
    ChowNow
    • Returning guests from the email campaigns
    • Offering easy to use online ordering has increased sales
    Incentivized
    Read full review
    DoorDash
    • employees are happier when food is given - positive ROI
    • employees seem to be driven harder when food is given - positive ROI
    • less inquiring for multiple quotes when things can be delivered same day - negative ROI
    Incentivized
    Read full review
    ScreenShots