What users are saying about
10 Ratings
13 Ratings
10 Ratings
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Score 10 out of 100
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Attribute Ratings

  • Folderly is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Folderly

100%
10 Ratings
1.1

SparkPost

11%
5 Ratings

Support Rating

Folderly

N/A
0 Ratings
1.0

SparkPost

10%
1 Rating

Likelihood to Recommend

Folderly

When you don't get a response to emails, start getting worried. It probably means your emails land in a spam folder. Resolving this is tough, and Folderly does an excellent job!
Roni Grosfeld | TrustRadius Reviewer

SparkPost

Our early experiences with SparkPost were great; we were looking for a low-cost (or no-cost) solution to our email messaging needs, and SparkPost had the best low-cost option: 100,000 messages per month for free, guaranteed for life. Even though our team has experience with other APIs, we chose SparkPost because it felt like the best value. Our experience with it was great. Two years ago, they discontinued their free option but sent the existing users the following message: "When you signed up, we promised that if we ever changed the terms of our 100K free plan, we would continue to honor the original plan for the life of the account. I would like to reaffirm this promise: while this plan is no longer available to new customers, you are grandfathered into this level of free sending volume."The following year, apparently following a change in leadership, they decided to "deprecate" existing free plans, dropping us down from 100,000 messages per month to 500, the lowest of any email API service I'm aware of. No recognition of the broken promise, the reneged guarantee, just a 20% off coupon. This atrocious behavior that reeks of a new culture of squeezing as much money as possible out of its users and has coincided with a steady deterioration of functionality and customer service. At this point, I have no idea why anyone would pay more for a worse service that treats its users so poorly when you could use SendGrid or a similar competitor for a lower price and way more features.
Anonymous | TrustRadius Reviewer

Pros

Folderly

  • Fix of tech issues: domain analysis, DNS, DMARC, SPF records were fixed ASAP
  • Spam filters check, advice on templates and content, list segmentation, etc.
  • Automation that helps improve reputation and trustability as a sender.
  • Fixing spam: our emails are not going to the spam folder, but the inbox.
Anna Danilchenko | TrustRadius Reviewer

SparkPost

  • Good Documentation
  • Developer focused
  • Supports sub-accounts
  • Good support
  • Integrates with Laravel out of the box
Witt Sparks | TrustRadius Reviewer

Cons

Folderly

  • The initial setup may be a bit complex for a first-time, not technical user. That being said, Folderly support mitigates that until onboarding gets completed.
Roni Grosfeld | TrustRadius Reviewer

SparkPost

  • I really like SparkPost, it was really useful to achieve our goals
Rene Enriquez | TrustRadius Reviewer

Pricing Details

Folderly

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$200

Starting Price

Folderly Editions & Modules

Additional Pricing Details

SparkPost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

SparkPost Editions & Modules

Edition
Starter$301
Premier$751
EnterpriseContact sales team
  1. per month
  2. none
Additional Pricing Details

Support Rating

Folderly

No score
No answers yet
No answers on this topic

SparkPost

SparkPost 1.0
Based on 1 answer
Would give it a zero if I could. Their customer service used to be incredible; fast response times, really hands-on with their users, and a pretty regular feedback process. They sent me an awesome t-shirt that became part of my go-to climbing gear. But for the past year, their response times went way down, their customer service was less helpful and generally a lot more rude, and they haven't asked for customer input once since their leadership change
Anonymous | TrustRadius Reviewer

Alternatives Considered

Folderly

In our digital reality, automation and speed are key. A tool that resolves things quickly and human support that backs it up are significant advantages!
Roni Grosfeld | TrustRadius Reviewer

SparkPost

ExactTarget, Marketo CRM. These are completely different types of systems, but their email element is similar.
Anonymous | TrustRadius Reviewer

Return on Investment

Folderly

  • We could increase a range of metrics of our email campaigns. Now it brings more results with the same internal efforts thanks to deliverability rates.
Anna Danilchenko | TrustRadius Reviewer

SparkPost

  • It has helped us with our IP health and making sure that we avoid spam traps
  • Very high deliverability and automatic retrying once they have the event
Samir Shamma | TrustRadius Reviewer

Screenshots

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