Name: SparkPost (discontinued)
Price: 30 USD
Rating: 3.2 (16 reviews)
Author: Discontinued Products

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Augmented Reality Development

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Facility Management

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Unified Communications as a Service (UCaaS)

Enterprise

Accounting

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Applicant Tracking

Corporate Learning Management

Employee Onboarding

HR Management

On-Demand Payment

Payroll

Talent Intelligence

Talent Management

Vendor Management Systems (VMS)

Workforce Analytics

Workforce Management

Human Resources

Asset Tokenization

Cloud Storage

Continuous Delivery

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Data Governance

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Graph Database

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

Managed Print

Master Data Management (MDM)

Message Oriented Middleware

Metadata Management

Network Function Virtualization (NFV)

Network Performance Monitoring

Network Traffic Analysis (NTA)

Robotic Process Automation (RPA)

SQL Server Performance Monitoring

Security Validation

Software-Defined WAN

Virtual Private Network (VPN)

Web Scraping

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Blogging

Content Management

Contest Management

Customer Loyalty Program

Email Marketing

Location Intelligence

Marketing Automation

Marketing Resource Management

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Job Site Management

Project Management

Transcription

Waste Management

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Sales

Automotive

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Clinical Data Management

Equation Editors

Healthcare Learning Management

Vertical-Specific

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### Email Deliverability
Users generally praise SparkPost for its exceptional email deliverability capabilities. The platform's advanced algorithms and optimized sending infrastructure have significantly reduced bounce backs and spam complaints, leading to a higher percentage of emails reaching their intended recipients. This enhanced deliverability has resulted in increased engagement, higher open and click-through rates, and ultimately, improved business outcomes for users. Despite a few isolated incidents of account suspension, the overall consensus remains positive regarding SparkPost's ability to ensure emails are successfully delivered to inboxes.

### Sending Practices
User sentiment regarding SparkPost's sending practices capabilities is varied. While some users appreciate the platform's efficiency in sending emails in bulk and the ease of gathering contact lists, others have encountered challenges such as the need to warm up IP addresses before sending bulk emails and the reliance on third-party tools. Additionally, concerns have been raised about the short 10-day window for viewing past emails and the cumbersome filtering process. Despite some positive feedback on the platform's deliverability rate and analytics features, there are instances where users have faced account suspensions and difficulties in reaching customer support for resolution. These mixed reviews highlight the importance of evaluating SparkPost's sending practices in relation to specific business needs and preferences.

### IP and Domain Reputation
Opinions on SparkPost's IP and domain reputation features vary among users. While some users praise the platform for its robust reputation management tools and the ability to monitor IP health scores effectively, others express concerns about the need to warm up IP addresses before sending bulk emails. The feature that stands out for many is the Health Score functionality, which provides insights into the performance of IPs and domains. However, there are criticisms regarding the limited window for viewing past emails and the challenges faced in filtering and searching for specific email data. Additionally, some users have encountered issues with account suspensions and the support team's handling of suspicious activities, leading to frustrations and the need to potentially migrate domains away from the service.

### Account Management
User sentiment regarding SparkPost's account management is predominantly negative, with multiple reviewers highlighting issues such as sudden suspensions without clear explanations or prior notifications. Customers expressed frustration over the lack of transparency and communication when dealing with account-related matters. The inconsistency in handling account suspensions and the perceived lack of support during critical moments have left users dissatisfied with SparkPost's account management practices. Additionally, concerns were raised about changes in pricing plans that contradicted initial promises, leading to a sense of betrayal among some users.

### Customer Engagement
While users appreciate SparkPost's ease of integration and user-friendly interface, the sentiment towards its customer service is notably negative. Several reviewers reported instances of abrupt account suspensions without clear communication or adequate support, leading to disruptions in their operations and customer engagement efforts. The lack of transparency and responsiveness from SparkPost's customer service team has left users feeling frustrated and dissatisfied with the overall customer engagement experience.

### Service and Support
Users have expressed frustration with SparkPost's service reliability, citing instances of account suspension without prior notification or transparency. Additionally, there are complaints about the asynchronous nature of the API, leading to challenges in determining the success of message delivery. Some users have also highlighted issues with customer service, mentioning difficulties in reaching the appropriate support personnel and receiving vague or unhelpful responses. These experiences have led to a mixed perception of SparkPost's service and support capabilities, with some users feeling let down by the lack of effective communication and support mechanisms in place.

### Email Templates and Design
While some users appreciate the ease of customization offered by SparkPost's plethora of templates, others find the platform lacking in diversity, with a heavy emphasis on social media-centric designs. The general consensus seems to be that SparkPost's email templates and design features are sufficient for basic marketing needs but may not cater to a wider range of content creation requirements.

### Marketing and Automation Tools
Users generally praise SparkPost's marketing and automation tools capabilities. While some users appreciate the ease of creating high-quality marketing materials and quick social media posts, others have expressed concerns about the limited customization options and integration challenges with other marketing tools. Despite the mixed feedback, SparkPost's marketing and automation tools seem to offer valuable functionalities for various marketing campaigns and strategies.

### Social Media Integration
While some users appreciate SparkPost's efficient creation of social media posts, others find the templates more tailored towards social media content rather than a diverse range of materials. The program's integration with social media apps is noted as a positive aspect, enabling users to swiftly share their content. However, there are suggestions for potential improvements to make the platform more robust and versatile for various content creation needs beyond social media.

Users frequently recommend exploring the comprehensive documentation available for SparkPost in order to maximize its utilization. They also suggest checking out the active and helpful community, where users can find valuable information and get answers to their questions. As a best practice, it is advised to open a trial account and thoroughly test the API or SMTP integration before fully committing to SparkPost. Additionally, users recommend considering another service specifically for reporting purposes and ensuring proper API connections.

Intuitive and Easy to Use: Users find SparkPost intuitive and easy to use, with a clean, simple, and easy-to-navigate user interface. Several users have praised the clarity of instructions and explanations for all features. Some users felt that SparkPost's user-friendly design made it effortless to understand and follow.

Reliable and Scalable: Users appreciate that SparkPost is built on AWS, ensuring reliability and scalability. The well-built API allows for easy integration and distribution of emails. Users value the ability to maintain email templates in source control and send transactional emails using raw data. Many reviewers have stated their satisfaction with SparkPost's reliable performance and seamless scalability.

Convenient Setup: Once set up, there is little to do, making SparkPost convenient for users. Several users find the pricing reasonable, appreciating the generous free plan that offers 100,000 emails per month. The community and customer support provided by SparkPost are highly regarded by users as helpful resources when needed. A significant number of users find the setup process hassle-free, allowing them to focus on other aspects of their business.

Overwhelming User Interface: Many users have found the user interface of SparkPost overwhelming and challenging to navigate, especially for novice users. They have experienced difficulties in finding settings for email campaigns, resulting in delayed work and the need for additional learning.

Lack of Integrations: Users have expressed disappointment with the lack of integrations with other marketing tools in SparkPost. This limitation has made tasks like email personalization and automation more cumbersome, requiring manual effort or the use of additional tools.

Email Deliverability Issues: Several users have encountered issues with email deliverability in SparkPost. They have reported a significant number of non-mailable and non-deliverable emails, as well as spam complaints. These problems can negatively impact their communication efforts and overall effectiveness of their campaigns.

Users have found that SparkPost is a reliable and versatile email delivery service that offers a range of useful features. One of the main use cases for SparkPost is to improve email deliverability and give a more professional look to emails. Users appreciate the structured design and formatting options available, which help ensure that their emails reach the intended recipients' inboxes. SparkPost also provides users with the ability to authenticate their email domains, allowing them to send personalized emails directly from their own inboxes.

Another valuable use case for SparkPost is its in-depth analytics and reporting features. Users have found these tools to be incredibly helpful in refining their email campaigns and increasing customer engagement. The detailed insights into open rates, click-through rates, and bounce rates provided by SparkPost allow users to track the performance of their emails and make data-driven decisions to optimize their campaigns.

Moreover, the integration with social media apps makes it easy for users to create and post marketing materials directly from SparkPost. This feature saves time and effort by enabling users to streamline their marketing efforts within one platform. In addition, SparkPost supports sending emails in batches, which is particularly useful for businesses that need to reach a large number of recipients at once. The ability to create reusable templates further enhances efficiency by allowing users to save time on repetitive email creation.

Despite some negative experiences with account suspension and lack of communication from customer service, users have generally found that SparkPost improves email deliverability and allows them to focus on their core business. It has been particularly beneficial for businesses with unique and data-heavy models, providing customization solutions and high-volume sending capabilities. Additionally, SparkPost has proven reliable for sending transactional emails, receipts, regular communications, troubleshooting messages, and Q&A purposes.

For many users, one of the most significant advantages of using SparkPost is its ability to handle high-volume email sends quickly and cost-effectively. By offloading this task to SparkPost, users avoid internal headaches and can focus more on their core business. The seamless integration with other marketing tools, as well as CRM systems, has made SparkPost a valuable addition to users' workflows.

Overall, SparkPost has been appreciated by users for its ability to improve email deliverability, provide comprehensive analytics and reporting, simplify the process of sending emails, and handle high-volume sends efficiently. Despite some occasional issues, it has proven to be a reliable and cost-effective solution for transactional emails, marketing campaigns, and customer communications across various industries.

SparkPost offered real-time analysis of email delivery and customer engagement as well as personalized email templates. The service has been discontinued.

Starter

Premier

Bouncer is a secure SaaS e-mail verification and deliverability platform designed for strong coverage and performance (up to 200,000 verified e-mails per hour per customer). Boasting users from 5000+ companies, Bouncer aims to be a solution for any business size.

1000 - 4000 Credits

5000 - 9000 Credits

10000 - 49000 Credits

50000 - 99000 Credits

100000 - 249000 Credits

250000 - 499000 Credits

500000 - 999000 Credits

1000000 - 2499000 Credits

Bouncer

ZeroBounce is an email list validator that removes all invalid email addresses to prevent bounces and preserve the sender's reputation.

Email Validation

ZeroBounce

SparkPost (discontinued)

Email Deliverability Tools are used by marketers who rely on bulk emails to reach and maintain contact with a client base to optimize campaign performance and ensure emails reach inboxes, without reputational loss. Before emails are sent, these services may provide templates and other forms of creative guidance, as well as list or recipient validation to prevent errors like sending emails to non-existant mailboxes. They also provide "in-flight" analysis, tracking bounce rate and engagement. While campaigns are ongoing email deliverability toolsets may provide intelligence including campaign metrics, as well as reputational or DMARC reporting.

Email Deliverability

SparkPost Signals Demo

Likelihood to Recommend

Support Rating

Discontinued Products

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Slack

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TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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System with no

Customer care

Detailed reports

Templating system

User interface

Lack of integration

First implemented

Support representative

Automated system

Good documentation

Reliable service

Pricing options

Email deliverability

Email system

Send emails

System health

Features to make

Click tracking

Easy integration

Home

Email Deliverability Tools

SparkPost is one of the worst services I have used in my career, there is no customer support , no platform orientation when we pay 2850 dollars for their services, they cant even help you how to use their dashboard. really I will not recommend this SparkPost email API to anyone. 

 waste of money and efforts experienced with SparkPost

no customer support
no dashboard oreintation
no good services
not kind

Have to give good services
have to give platform walkthrough
atleast have to recorded walkthrough videos

no good reputation of IP's
no good email marketing services
No good support
they are least bothered of their customer

Assessment Generator uses SparkPost as an email delivery service. We use SparkPost to deliver end user results after they take an assessment, as well as notifications to assessment authors that their assessment has been taken. SparkPost allows us to send a larger volume of emails than the SMTP server provided by our hosting service.

SparkPost (discontinued)

Overview

What is SparkPost (discontinued)?