Big Biller vs. Trakstar Hire

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Big Biller
Score 7.1 out of 10
N/A
Big Biller is a cloud-based ATS developed by Top Echelon Networking, Inc in Canton, Ohio.This product offers an adequate suite of features typical of applicant tracking systems: a user-friendly interface and mobile integration, batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn), a workflow pipeline, posting to multiple job boards and a customizable career page via integration with…
$59.50
per month
Trakstar Hire
Score 7.4 out of 10
N/A
Trakstar Hire (formerly RecruiterBox) is a cloud-based ATS boasting a suite of features: a centralized candidate database, batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn), instantaneous posting to multiple job boards, a customizable career page, resume parsing and bulk uploading, and customizable applications including questionnaires. Feedback sharing is facilitated by allowing…N/A
Pricing
Big BillerTrakstar Hire
Editions & Modules
Big Biller
$59.50
per month
No answers on this topic
Offerings
Pricing Offerings
Big BillerTrakstar Hire
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Big BillerTrakstar Hire
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Big Biller
8.9
6 Ratings
11% above category average
Trakstar Hire
8.5
11 Ratings
7% above category average
Job Requisition Management9.25 Ratings8.410 Ratings
Company Website Posting9.35 Ratings9.29 Ratings
Publish to Social Media8.06 Ratings7.37 Ratings
Job Search Site Posting9.05 Ratings7.58 Ratings
Customized Application Form9.04 Ratings7.110 Ratings
Resume Management9.76 Ratings8.810 Ratings
Duplicate Candidate Prevention8.56 Ratings7.811 Ratings
Candidate Search9.06 Ratings8.510 Ratings
Applicant Tracking9.56 Ratings9.411 Ratings
Collaboration9.04 Ratings9.410 Ratings
Task Creation and Delegation9.34 Ratings7.88 Ratings
Email Templates9.04 Ratings9.111 Ratings
User Permissions8.05 Ratings8.611 Ratings
Notifications and Alerts8.35 Ratings9.410 Ratings
Reporting9.05 Ratings9.77 Ratings
Best Alternatives
Big BillerTrakstar Hire
Small Businesses
Crelate
Crelate
Score 9.1 out of 10
Crelate
Crelate
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.4 out of 10
Vibe HCM
Vibe HCM
Score 4.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Big BillerTrakstar Hire
Likelihood to Recommend
10.0
(9 ratings)
8.8
(11 ratings)
Likelihood to Renew
10.0
(4 ratings)
1.0
(1 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
10.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Big BillerTrakstar Hire
Likelihood to Recommend
Top Echelon
Big Biller is well suited for pipeline maintenance and tracking. It is not as appropriate when the business is more stagnant and pipeline tracking is not necessary.
Read full review
Mitratech
Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
Read full review
Pros
Top Echelon
  • When you search for candidates in a big database, and want to reach them all at once via email. Big Biller provides you with the platform to build a database.
  • Big Biller provides you the option to select candidates within a certain region of the country or even within a certain mile radius from a city or zip code.
  • Big Biller allows you to narrow down searches to candidates who have completed certain Educational levels.
Read full review
Mitratech
  • You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning.
  • Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting.
  • The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations.
  • We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations.
  • Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays.
Read full review
Cons
Top Echelon
  • I'd make sure that when trading partners re-post TE colleagues' jobs that the compensation information isn't removed.
  • Make it easier to report the placement of a colleague's applicant, who was never on Big Biller and/or was associated with a job order on Big Biller. A General Placement Reporting form. If it already exists, make it easier to find.
  • Don't know if it's possible, but find a way to stop candidates from applying for the same job over and over and over again. I've had one candidate in particular, who keeps applying for my job via every other recruiter, who has reposted my Job Order. He is overseas and he has bombarded me with his applications for my job. I can't consider him, and I've even emailed him to stop, but he is still applying for the job. I'm beginning to think he isn't real and that his applications are actually a kind of algorithm from some kind of phishing or hacking effort.
Read full review
Mitratech
  • The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI.
  • The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable.
  • You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us.
Read full review
Likelihood to Renew
Top Echelon
I would consider using Big Biller again, but they would have to make some technology changes. There are many features that come standard with most of their competitors that are not available with Big Biller.
Read full review
Mitratech
We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
Read full review
Usability
Top Echelon
No answers on this topic
Mitratech
Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
Read full review
Support Rating
Top Echelon
Support is near-instantaneous and personal. The tech support team is small, which means I always know who I am talking with, and they know me.
Read full review
Mitratech
The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
Read full review
Alternatives Considered
Top Echelon
I choose BB over other ATS systems for 3 reasons - 1) Most of the other systems didn't have an integrated business development system and 2) BB provided great training and customer service during the initial trial and afterward. Lots of help getting started, ongoing training and support. 3) Constant updates - BB listens to its customers and when we ask for something to be tweaked, they have responded with updates.
Read full review
Mitratech
Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
Read full review
Return on Investment
Top Echelon
  • We moved to Big Biller from a home grown system and there is no comparison.
  • Big Biller helps me keep track of all my candidates and clients and job order projects.
Read full review
Mitratech
  • By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day.
  • The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting.
Read full review
ScreenShots