What users are saying about
3 Ratings
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Top Rated
210 Ratings
3 Ratings
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Score 10 out of 100

Wix

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Top Rated
210 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Big Cartel

It's well suited for simple e-commerce and basic inventory management needs.
Andre Yeu | TrustRadius Reviewer

Wix

I would recommend Wix 100%, due to the fact that the marketing strategy that it gives to the customer makes you want to register for such a great site. It also has a great user experience, without putting difficulties on the site creation process. Wix really knows what the user wants.
Horacio Carcamo | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Big Cartel
10.0
Wix
Product catalog & listings
Big Cartel
10.0
Wix
Product management
Big Cartel
10.0
Wix
Branding
Big Cartel
10.0
Wix
Mobile storefront
Big Cartel
10.0
Wix
Product variations
Big Cartel
10.0
Wix
Website integration
Big Cartel
10.0
Wix
Visual customization
Big Cartel
10.0
Wix

Online Shopping Cart

Big Cartel
10.0
Wix
Checkout user experience
Big Cartel
10.0
Wix

Online Payment System

Big Cartel
10.0
Wix
eCommerce security
Big Cartel
10.0
Wix

eCommerce Marketing

Big Cartel
10.0
Wix
Promotions & discounts
Big Cartel
10.0
Wix

eCommerce Business Management

Big Cartel
10.0
Wix
Order processing
Big Cartel
10.0
Wix
Inventory management
Big Cartel
10.0
Wix
Shipping
Big Cartel
10.0
Wix
Custom functionality
Big Cartel
10.0
Wix

Security

Big Cartel
Wix
8.3
Role-based user permissions
Big Cartel
Wix
8.3

Platform & Infrastructure

Big Cartel
Wix
8.3
API
Big Cartel
Wix
8.1
Internationalization / multi-language
Big Cartel
Wix
8.4

Web Content Creation

Big Cartel
Wix
8.2
WYSIWYG editor
Big Cartel
Wix
8.7
Code quality / cleanliness
Big Cartel
Wix
7.9
Admin section
Big Cartel
Wix
8.4
Page templates
Big Cartel
Wix
8.4
Library of website themes
Big Cartel
Wix
8.2
Mobile optimization / responsive design
Big Cartel
Wix
8.2
Publishing workflow
Big Cartel
Wix
8.4
Form generator
Big Cartel
Wix
7.7

Web Content Management

Big Cartel
Wix
7.6
Content taxonomy
Big Cartel
Wix
8.0
SEO support
Big Cartel
Wix
7.1
Bulk management
Big Cartel
Wix
7.0
Availability / breadth of extensions
Big Cartel
Wix
7.7
Community / comment management
Big Cartel
Wix
8.1

Pros

Big Cartel

  • It's very easy to use and does not require a lot of configuration or setup.
  • It has been extremely reliable. Clients never have issues with purchasing from it and it has always has been up for us.
  • It's very fast. It loads quick both on the consumer/front end and also admin/backend.
  • Pricing model is flat, not percentage of transactions.
Andre Yeu | TrustRadius Reviewer

Wix

  • The most important strength of Wix is its simplicity and intuitive interface. Wix is, by far, the best web CMS that I've ever used because it's easier to navigate and understand than other CMS platforms. Once you start building your site, there are pop-ups explaining what to do next until your entire site is filled with content. Because it's so easy to get started, I've completed websites on the same day that I started them, which makes marketing managers and directors extremely surprised and excited.
  • Wix's design and theme options are the best I've seen. When using other CMS platforms, I've had a difficult time finding themes that fit the way that I want to organize the content on my website. I felt restricted because the themes were not editable. Wix, however, allows users to edit themes as much as they want. The platform will also take the information that you've already plugged into the site and find a theme that works, choose the best fonts, and even implement color schemes. Wix really gives you control over the way your site is organized but also provides a "hands-off" route for people who don't want to be too heavily involved in the design process. There are options for any and all levels of experience and involvement.
  • Wix has an option to add a contributor to a website, which I also have not seen on any other CMS platforms. In most cases, CMS users would need to create several logins to get their colleagues or partners to edit the site. But with Wix, I can have my own account with both personal and professional sites - and invite colleagues to edit a specific website without seeing anything else. It's similar to having a Google Drive of websites. I can see all of my Wix websites, but colleagues can only see or edit the websites that I invite them to.
Brittney Collier | TrustRadius Reviewer

Cons

Big Cartel

  • For our needs I really can't think of anything!
Andre Yeu | TrustRadius Reviewer

Wix

  • Some of the features do not work consistently or they are not able to be seen at all times.
  • There are frequent bugs.
  • SEO optimization can be improved.
  • They removed some features that I cannot get back.
  • Form builder applications and plug ins can be slow to set up and slow to load.
  • Cannot customize certain features.
  • Handling the footer section can provide issues.
  • Event application / plug in has basic features but mostly not useful.
  • Paid plug ins don't work well or fast enough.
  • Paypal buttons take a long time to load.
  • Repeater boxes don't work well.
  • It doesn't allow you to copy and paste a section from one website design to another website design, which is an important function for saving time when managing multiple business websites.
Marian Lee | TrustRadius Reviewer

Likelihood to Renew

Big Cartel

No score
No answers yet
No answers on this topic

Wix

Wix 10.0
Based on 3 answers
We will definitely renew Wix. The ability to completely control our website has been invaluable to us. We will maintain this service as long as we are an incorporated organization, we've tried several other software options and this has been the best solution by far for all of our needs.
Kalyn Hoffman | TrustRadius Reviewer

Usability

Big Cartel

No score
No answers yet
No answers on this topic

Wix

Wix 8.5
Based on 6 answers
Great customization, but a pain to backtrack. They recently added the ability to set fonts etc as headings, title, body etc, but if you did not begin your build with these presets you are screwed if you ever try to change font/ colors/layout etc.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Big Cartel

No score
No answers yet
No answers on this topic

Wix

Wix 9.0
Based on 1 answer
Premium users can use any feature for a great website. There is no limit, so the availability that Wix offers is vast.
Horacio Carcamo | TrustRadius Reviewer

Performance

Big Cartel

No score
No answers yet
No answers on this topic

Wix

Wix 9.0
Based on 1 answer
Not complex at all. It teaches you how to use their platform in a dynamic way. Each tutorial offers an explanation that can be reviewed later on. The connection speed of a web page has been smooth so far, with no major problems regarding this subject. Overall, Wix can manage 10+ pages with great connection speed.
Horacio Carcamo | TrustRadius Reviewer

Alternatives Considered

Big Cartel

No answers on this topic

Wix

Wix just has a better repertoire of templates, default design formats for displaying images and video, and a wider control over what I can tweak to make the site truly my own. I love Wix’s simple to grasp user interface and speed with which it works to upload my images. It also contains just more options in templates and plug-ins in my opinion.
Anonymous | TrustRadius Reviewer

Scalability

Big Cartel

No score
No answers yet
No answers on this topic

Wix

Wix 9.0
Based on 1 answer
I give this rating to Wix because it's a great content creator. It has a great platform and also offers great customer service. If you encounter any technical issues, with Wix you will find a solution. For premium members or domain holders, this is the same as for Trial members or non-domain holders.
Horacio Carcamo | TrustRadius Reviewer

Return on Investment

Big Cartel

  • The basic plan at $10/month easily saves us that in time from having to manage our own e-commerce system on our own site.
Andre Yeu | TrustRadius Reviewer

Wix

  • For clients, it has had a positive ROI. The site I built for them using Wix was able to function as their hub for events and for marketing their events.
  • For myself, it has had a small negative impact. I've let my premium account expire due to not needing it anymore. For generating leads for my freelance business I've found that LinkedIn is by far the better choice.
  • Overall, I have been able to add my experience using Wix to my personal portfolio and resume. I can advise clients on its pros and cons as well as jump in and help them with the Wix interface if they ask me to do so.
Deven Bhagwandin | TrustRadius Reviewer

Pricing Details

Big Cartel

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Wix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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