BigPanda vs. DX Spectrum

If the organization has a proper CMDB asset record then BigPanda features can be utilized to their true potential as it has alert correlation capability. The alert can be redirected to the proper support team using the auto-share feature. This wouldn't be the case where asset records are not updated and the Operations have to manually assign the alerts to support groups.

Incentivized

As I said before, not only for Spectrum, but for any monitoring tool, you need to know what is critical in your environment and think about how exactly you should monitor and treat it. If you have done that, everything will work just fine.

• Well Suited - Networking Monitoring
• Less Appropriate - When you need to customize some monitoring and to update the version

Incentivized

• Alert correlation feature helps in grouping similar alerts together
• Alert Enrichment to enhance the data after it arrives on the tool
• Integration with multiple tools
• The console is very user friendly and provides ease of administration

Incentivized

• Polling and traps can be configured to take heartbeats at specified intervals and notify on an event in real-time, respectively.
• Topology of devices gives a high-level overview of network architecture.
• Discovery of devices is simple and secure with the use of community strings.
• Details can be added per device or alarm type for actions to be taken to make troubleshooting easier.

Incentivized

• Tool should have a feature to query the data
• The dashboard feature needs improvement
• It should have a dark mode

Incentivized

• NOC
• Data Center/Telecom

Incentivized

TrueSight didn't provide many customization options. The features provided were primitive as compared to BigPanda. TrueSight was being used just for alert visibility and assignment to a proper support group from a single console. Although Moogsoft had similar features as compared to BigPanda, the user administration and ease of use were a bit complicated. BigPanda provides a much simpler user interface.

Incentivized

Other tools I have used are more server/application-centric. CA Spectrum seems to work effectively and efficiently for network devices. Notification delays can be set to grant grace periods in case of network blips or false positives, which occur ALL the time. Other monitoring tools send event notifications immediately and would clear instantly, which while on-call can wake a technician for no reason.

Incentivized

• BIgPanda is very easy to implement and use
• Better than the previous tool, provides more functionality
• BIgPanda's alert enrichment feature very helpful

Incentivized

• Proactive monitoring for networking
• To many times to plan an update

Incentivized