Bilflo vs. Laiye RPA vs. OpenText MBPM

It aided the smooth operation of our recruitment process. Anyone who is interested in working with the company can gain access. Assume I'm a salesperson looking to expand my team. In that situation, I have the ability to approve or reject candidates, as well as add follow-ups to the dashboard. This is where I explain why I'm rejecting an applicant or why the interview has been rescheduled.

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Laiye RPA is suited in repeating and stable business processes which are rule driven, such as finance, human resource, tax report, logistics (stock in and stock out), sales orders to account receivable, and purchase orders to account payable, and etc. It is not appropriate in situation where flexibility is required to complete tasks, or human to human communication is a key factor.

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.

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• Bilflo gives me access to achieving my goals. It is very user-friendly system.
• The GP calculator is very helpful.
• This system allows for many different time-keeping and pay-structure.

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• Very stable, avoid the embarrassment of system crash.
• The cost of learning is very low, ready to use.
• Rich tutorial, easy to expand different scenes.

• Complex routing of tasks based on calculated criteria
• Linking between tasks and accessing relevant information
• Organising, scheduling and prioritising
• Different views for different people

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• Releases are irregular and often contain bugs.
• It takes time to integrate for the first time.

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• Language capabilities improvement including Mongolian.

• The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
• Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
• One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.

There are other products that seem to be a better fit for future initiatives.

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Although it is intuitive to use it does require training

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The support team cares for the success of the party. They even provided full scale help in the implementation process.

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Great customer service for an API support related query

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Besides the competitive pricing, I really feel its OCR feature is one of a kind and a major distinguishing factor which gives Laiye RPA an upper hand against other RPA vendors whose OCR features are a little weak in comparison. A further differentiator is the low-code factor that has allowed us to scale easily across the company.

We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.

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• It definitely made an positive impact overall.
• The features are amazing and useful.

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• Improve work efficiency
• Improve customer satisfaction
• Reduce the error probability of data entry

• The development of the ticketing system has enabled us to greatly improve customer relationships
• The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
• Management information from the system has improved decision making

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info