BISP Solutions Consulting vs. CallTower vs. LevelBlue Managed Security Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BISP Solutions Consulting
Score 7.5 out of 10
N/A
Enterprise Performance Management Applications provide the information necessary for individuals to effectively analyze and manage their business in a constantly changing environment. A unified platform can provide your organization with the business insight, data transparency, data integrity and quality needed to improve business decision-making. BISP is an implementation service for theseN/A
CallTower
Score 9.3 out of 10
N/A
Founded in 2002, CallTower is a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for organizations worldwide. CallTower provides, integrates and supports solutions, including Microsoft® Teams Direct Routing, Operator Connect, Office 365, GCC High Teams Audio Conferencing and PSTN, Cisco® Webex Calling / UCM, Cisco® CCPP, CT Cloud UCaaS, CT Cloud Meeting powered by Zoom and four contact center options, including Five9 for business…N/A
LevelBlue Managed Security Services
Score 10.0 out of 10
N/A
LevelBlue Managed Security Services, including the former Trustwave Managed Detection and Response (MDR) is a rapid threat detection and response service where experts identify, investigate, and eliminate cyber threats.N/A
Pricing
BISP Solutions ConsultingCallTowerLevelBlue Managed Security Services
Editions & Modules
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Offerings
Pricing Offerings
BISP Solutions ConsultingCallTowerLevelBlue Managed Security Services
Free Trial
NoNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BISP Solutions ConsultingCallTowerLevelBlue Managed Security Services
Best Alternatives
BISP Solutions ConsultingCallTowerLevelBlue Managed Security Services
Small Businesses

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Medium-sized Companies
AVI-SPL
AVI-SPL
Score 8.8 out of 10
AVI-SPL
AVI-SPL
Score 8.8 out of 10

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Enterprises
AVI-SPL
AVI-SPL
Score 8.8 out of 10
AVI-SPL
AVI-SPL
Score 8.8 out of 10

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User Ratings
BISP Solutions ConsultingCallTowerLevelBlue Managed Security Services
Likelihood to Recommend
9.0
(1 ratings)
10.0
(1 ratings)
9.1
(5 ratings)
User Testimonials
BISP Solutions ConsultingCallTowerLevelBlue Managed Security Services
Likelihood to Recommend
BISP Solutions
I found that BISP Solutions Oracle EPM Consulting was very well suited to handle complex system integration projects. This was very helpful for us, as we had struggled to find a vendor that could effectively integrate different kinds of systems, such as our financial, HR, and payroll systems in the past
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CallTower
If you're looking to optimize your spend and resources around a corporate telephony solution, CallTower stands up against anything else I've seen. Lowering help desk tickets, allowing great communication and collaboration opportunities to thrive and providing a solution that just works!
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LevelBlue
The company has become a true believer in Trustwave services because they ensured the solution we implemented addressed our specific requirements. Adopting this platform provided significant improvement in visibility with a user-friendly dashboard and now the company can take greater control internally when investigating an alert and analyzing data over time
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Pros
BISP Solutions
  • Flexibility in Product Configuration: I like BISP's flexibility in configuring our Oracle EPM software to handle complex data structures and calculations. This allowed us to better analyze and report on financial data.
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CallTower
  • Optimized integration with Teams
  • Implementation was the 'flagship' experience for us
  • Ongoing support is real not just empty promises
  • The implementation model was extremely well thought out and was definitive
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LevelBlue
  • Manages and monitors traffic to provide security
  • Reports in timely manner on all incidents
  • Web portal access to review reports and suggestions
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Cons
BISP Solutions
  • One area is to provide more support for clients who are still learning. The learning curve for some products was steep, and it took me some time to get up to speed with how to use them effectively.
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CallTower
  • Honestly nothing, I stack up other implementations against theirs, it was that good!
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LevelBlue
  • There is no option to include rules type functions, which would be very useful to save configuration time.
  • The support is not as helpful as I would like, nor its documentation.
  • A friendly graphical interface would be very well accepted.
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Alternatives Considered
BISP Solutions
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CallTower
8x8 was our 2nd choice however for us they priced themselves out of the decision and we also tend to keep awareness around being right sized to the solutions we choose. With 8x8 we felt that their propensity to cater to large Enterprise would mean that we were the 'small fish in a large pond'. Being right sized means that we're not the largest fish but also not the smallest, which means that we get the right level of attention for who we are.
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LevelBlue
We have not really looked at other products.
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Return on Investment
BISP Solutions
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CallTower
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LevelBlue
  • Protects valuable data and defends against increasingly sophisticated threat actors
  • We have achieved increase in customer trust and distinguished the company from our main rival
  • Freed the company's roughly 10 employees to focus on expanding the business internationally
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ScreenShots