Bitdefender GravityZone vs. Rapid7 InsightIDR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitdefender GravityZone
Score 8.8 out of 10
N/A
Bitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints.N/A
InsightIDR
Score 9.2 out of 10
N/A
In addition to their incident response service, Rapid7 offers InsightIDR, a combined XDR and SIEM that provides user behavior and threat analytics.
$5.89
per month per asset
Pricing
Bitdefender GravityZoneRapid7 InsightIDR
Editions & Modules
No answers on this topic
InsightIDR Advanced
$5.89
per month per asset
Offerings
Pricing Offerings
Bitdefender GravityZoneInsightIDR
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*500 asset minimum. Billed annually. All amounts are shown in U.S. dollars. International prices vary.
More Pricing Information
Community Pulse
Bitdefender GravityZoneRapid7 InsightIDR
Top Pros
Top Cons
Features
Bitdefender GravityZoneRapid7 InsightIDR
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Bitdefender GravityZone
9.4
60 Ratings
10% above category average
Rapid7 InsightIDR
-
Ratings
Anti-Exploit Technology9.456 Ratings00 Ratings
Endpoint Detection and Response (EDR)10.056 Ratings00 Ratings
Centralized Management8.860 Ratings00 Ratings
Hybrid Deployment Support9.239 Ratings00 Ratings
Infection Remediation9.655 Ratings00 Ratings
Vulnerability Management9.454 Ratings00 Ratings
Malware Detection9.660 Ratings00 Ratings
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Bitdefender GravityZoneRapid7 InsightIDR
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Enterprises
BeyondTrust Endpoint Privilege Management
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Score 9.6 out of 10
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User Ratings
Bitdefender GravityZoneRapid7 InsightIDR
Likelihood to Recommend
9.4
(69 ratings)
9.3
(12 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
9.0
(4 ratings)
-
(0 ratings)
Support Rating
5.6
(54 ratings)
-
(0 ratings)
User Testimonials
Bitdefender GravityZoneRapid7 InsightIDR
Likelihood to Recommend
Bitdefender
Bitdefender had been a great replacement for our previous product - it was painless to make the switch with very few issues. We tested in a VM lab a few different offerings, but Bitdefender was the one that covered everything we required at the time and allowed us to be able to expand the offering simply.
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Rapid7
It has been brilliant for us in terms of understanding the behaviour affecting our endpoints and assets. We have full visibility of our alerts, which menas we can act on them immediately. We use a single pain of glass with dashboards that can be easily drilled down into to get further information. It has laso helped us eo create bespoke reports for senios Managmeent, while at the same time supports other teams like Network Mnagement and Operations.
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Pros
Bitdefender
  • Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction.
  • The cloud-based console provides for easy computer management and deployment.
  • Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.
  • Computers can be grouped into different categories, with different policies automatically deployed to each category.
  • Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers.
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Rapid7
  • Rapid7 InsightIDR does a very good job at keeping virus definitions up to date so that our threat intelligence is very up to date when knowing what to protect against.
  • It helps us by scanning all of our infrastructure components and highlights where improvements need to be made in security so we can be proactive with our security initiatives.
  • It has automated response mechanisms to triage and resolve any potentials risks allowing us to save time in the long run.
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Cons
Bitdefender
  • Who do I ask? This is my chief complaint is once the initial licenses were purchased through Bit Defender, there was no one to contact that could help navigate some of the initial questions I had with regard to specific policies to implement for our file server. The parent web site is, well, hard to navigate when one is trying to "learn" the system.
  • The second issue is in increasing the licenses. It took several days for the parent company (by contact and phone) to inform me that they could not increase the licenses and I would have to go through a private vendor. There was no intent to connect me to a vendor or provide a vendor list until I asked specifically. YET I continue to get email from the parent company reminding me to pay an annual fee for the licenses purchase through the private vendor. The parent company can see the number of licenses yet did not sell them to me.
  • Gravity Zone Dashboard, while excellent for those who have experience, is not particularly intuitive for those who have never used it. There does not seem to be a lot of documentation for those responsible for implementation.
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Rapid7
  • Sometimes Rapid7 InsightIDR will be too locked down and without knowing will block applications and processes needed for day to day operation.
  • System scans with Rapid7 InsightIDR can be very bandwidth-heavy on the network and system resources.
  • From a recent incident, we have seen more and more false positives from Rapid7 InsightIDR on areas that we know are secure.
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Likelihood to Renew
Bitdefender
It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
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Rapid7
No answers on this topic
Usability
Bitdefender
On the whole I find the product very easy to use but some features need me to do some digging about in the console menus to find everything. I think if the interface used a bit less jargon and more clear plain language, it would be easier to find how to do things within the console.
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Rapid7
No answers on this topic
Support Rating
Bitdefender
Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
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Rapid7
No answers on this topic
Alternatives Considered
Bitdefender
We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender.
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Rapid7
The biggest advantage it has the lightweight agent and smooth and less traffic chaos in network during log collection. Cloud Security always require extra efforts but InsightIDR reduce that burden as it has highly anticipated agents to which knows what they need to do when they captured malicious traffic.log collection and threat intelligence is major part in and xdr and here it stand out along others in the market, I started my career as qualys administration but I like InsightIDR much now.
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Return on Investment
Bitdefender
  • The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff.
  • We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software.
  • Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality.
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Rapid7
  • Rapid7 InsightIDR has allowed us to be proactive in securing our systems as the vulnerability scans give us a lens at what we need to fortify when it comes to security.
  • In recent incidents its allowed us to save time and money as it mostly detects issues accurately and we are able to bring systems back quickly without too much downtime for the business.
  • With recent updates, we are confident that Rapid7 InsightIDR is a good solution for the long run as they are always making adjustments to their platform and improving it with every release.
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ScreenShots