Bitdefender GravityZone

Bitdefender GravityZone

190 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Bitdefender GravityZone	Score8 out of 10	N/A	Bitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints.	$149 per month 5 devices (minimum)

Pricing

Bitdefender GravityZone

GravityZone Small Business Security: $284.99
per year 10 devices
GravityZone Business Security: $369.99
per year 10 devices
GravityZone Business Security Premium: $814.99
per year 10 devices
GravityZone Business Security Premium: Contact Sales
GravityZone Business Security Enterprise: Contact Sales
GravityZone XDR: Contact Sales

Pricing Offerings
Bitdefender GravityZone
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

5 device license purchase minimum. Discounts available for multi-year subscriptions. 1st year discounts available (up to 30% off displayed price).

Community Pulse
Key User Insights
	Bitdefender GravityZone
Considered Both Products	Bitdefender Pascal Zotto CEO and translator/revisor/project manager in Product Management at Translating-IT (Translation & Localization, 1-10 employees) Chose Bitdefender GravityZone Former product not availale on TrustRadius but for us it was way easier to use, the problem is that it now poses ethic an possible security issues for us due to it being connected with some invading country. Incentivized Helpful? Verified User Chose Bitdefender GravityZone Bitdefender GravityZone was the best for both ease of use and cost. Their pricing model outweigh most others as its a very low cost per unit per month. Incentivized Helpful? Joseph Shaffer Owner in Information Technology at 4TS Computers (Information Technology & Services, 1-10 employees) Chose Bitdefender GravityZone Bitdefender was more of a robust solution than Webroot. It offers many more granular configurations than the competition but also includes more complexity to get it all set up and find how to configure all the additional features. Incentivized Helpful? Verified User Chose Bitdefender GravityZone Much better company and product. In my experience, we got completely ripped off when broadcom bought Symantec and were told our 3 year licenses are now only 1 year licenses with no refund. Also was a much more seamless install and has caught way more threats than symantec ever … Incentivized Helpful? Verified User Chose Bitdefender GravityZone Bitdefender offered the largest number of tools with the smallest footprint of any providers we have tested and used. The cloud platform is very well thought out and will give us all the information we need very quickly. Resources required have been greatly reduced, both on … Incentivized Helpful? Mark Farrell Director in Information Technology at Marks Micros Limited (Information Technology & Services, 1-10 employees) Chose Bitdefender GravityZone I find that Bitdefender GravityZone is more resilient to attack than the Norton product. I've been out to too many machines that have been compromised with the Norton Antivirus product on them. I trust Bitdefender to protect the device effectively against threats better than … Incentivized Helpful? Verified User Chose Bitdefender GravityZone I've a lot of experience with many EDR among the best in the market. In an incident response phase we usually test the malware detected against many EDR's and Bitdefender GravityZone is the only one that always detect the threat. Being constantly updated with the latest … Incentivized Helpful? Al Schleicher President in Information Technology at Advantage Business Solutions (Computer Networking, 1-10 employees) Chose Bitdefender GravityZone We found Bitdefender to be better. In our attempts to infect a test Windows 10 VM's we could not get around Bitdefender. Additionally, we have not had any complaints about performance once installed. That was not the case with Symantec. Incentivized Helpful? Syndi Sills Network Administrator in Information Technology at TKCMJ (Law Practice, 11-50 employees) Chose Bitdefender GravityZone I think these days all of the products are extremely quick at updating the definitions as soon as they come out. Bitdefender is no different. It updates and catches threats on our endpoints and alerts the user with a very visible pop-up warning. It also quarantines threats … Incentivized Helpful? Verified User Chose Bitdefender GravityZone Very effective. If we would've stayed with Kaspersky, we would've gotten infected by ransomware. Incentivized Helpful? Verified User Chose Bitdefender GravityZone It's night and day between Kaspersky and Bitdefender [GravityZone]. We previously used Kaspersky both internally and throughout our customer base. It was a resource hog and allowed many threats to get through. It never updated properly and was in my opinion, a piece of junk. … Incentivized Helpful? Verified User Chose Bitdefender GravityZone Bitdefender GravityZone beats all other competitors. It runs with a very small footprint, yet catches anything thrown at it. We will never change AV providers. Incentivized Helpful? Verified User Chose Bitdefender GravityZone We tested many different antivirus programs before deciding to go with Bitdefender GravityZone. Bitdefender [GravityZone] caught numerous threats that made it through the other AVs. It also uses considerably fewer system resources than its competitors. Incentivized Helpful? Aaron Pinsker Owner in Information Technology at Colorado Computer Care (Information Technology and Services, 1-10 employees) Chose Bitdefender GravityZone While most anti-virus/threat management software is highly effective, Bitdefender [GravityZone] consistently ranks as best in class when it comes to threat management. The [sheer] fact that of the nearly 100 computers I manage, not a single one has experienced a virus outbreak … Incentivized Helpful? Michael Kerzner Lead Systems Engineer in Information Technology at Nettology, LLC (Information Technology and Services, 1-10 employees) Chose Bitdefender GravityZone We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender. Incentivized Helpful? Guy De Backer IT application engineer in Information Technology at Nikogroup (Electrical/Electronic Manufacturing, 501-1000 employees) Chose Bitdefender GravityZone We have not regretted moving to Bitdefender GravityZone. It's much easier to manage and the product is less noticeable on the machines it is installed. There are very little false positives and up till now we have not had any outbreaks of viruses in the company. They were … Incentivized Helpful? Verified User Chose Bitdefender GravityZone I believe it’s pretty effective compared to others. Bitdefender GravityZone does have robust protection. Having used Carbon Black and Kaspersky, all solutions are pretty reliable and top tier. Incentivized Helpful? Verified User Chose Bitdefender GravityZone We were using McAfee and it just caused issue after issue and so now with BD GZ we do not have to worry about machine lock up or even the issues of updates as BD keep the software updated with the latest information that we need to ensure our customer are protected. Incentivized Helpful? Chris Thompson IT Director in Information Technology at PEACE, Inc. (Non-profit Organization Management, 201-500 employees) Chose Bitdefender GravityZone Bitdefender GravityZone is easier to use compared to other platforms. I found others to be convoluted in their program management features. Incentivized Helpful? JASON WORKMAN IT Manager in Information Technology at Capstone Rural Health Ctr (Medical Practice, 51-200 employees) Chose Bitdefender GravityZone Since we haven't had any outbreaks, I would say it is very effective as prevention. When we used Vipre, we became infected. Incentivized Helpful? JAMIE RISSKY Information Technology Director in Information Technology at KIVI BROS TRUCKING (Transportation/Trucking/Railroad, 201-500 employees) Chose Bitdefender GravityZone They all seem to do a decent job at stopping attacks, but for the cost and features I felt I could not go wrong selecting Bitdefender while I was comparing the others. Incentivized Helpful? Beat Kramer CEO (Chief Executive Officer) in Corporate at Contronex, Inc. (Computer Software, 11-50 employees) Chose Bitdefender GravityZone Detection of the others is more basic and less layered. Also, the lack of add-on modules, especially EDR, is a deal breaker. Most of all, the centralized management with a cloud console is lacking and therefore hardware is required. Incentivized Helpful? Scott Ingham President in Corporate at Expedition Imports Corporation (Automotive, 1-10 employees) Chose Bitdefender GravityZone Very effective. As mentioned previously, the product just works. We have had no threats that were not taken care of by GravityZone. Previous alternatives had failed on a number of levels, requiring a lot of additional remediation/repair. Incentivized Helpful? Verified User Chose Bitdefender GravityZone When compared to Trend Micro Worry Free Business Security software, Bitdefender GravityZone is just as good or better. We have not had any software or security issues while using either so it is difficult to say which one responds to and handles threats better. I do like both … Incentivized Helpful? Isidoro "Roy" Jovero IT Support Engineer in Information Technology at Confluent (Computer Software, 1001-5000 employees) Chose Bitdefender GravityZone When it comes down to it, I feel that both Bitdefender GravityZone and Sophos achieve the same results, and that's what really matters. My personal opinion is that Sophos provides a much more robust console that makes a lot more sense when navigating. I've often gotten so lost … Incentivized Helpful?
	Would buy again
	92% Would buy again 55 Answers
	Delivers good value for the price
	95% Delivers good value for the price 55 Answers
	Happy with the feature set
	93% Happy with the feature set 56 Answers
	Lived up to sales and marketing promises
	91% Lived up to sales and marketing promises 50 Answers
	Implementation went as expected
93% Implementation went as expected 51 Answers

Features

Bitdefender GravityZone

Comparison of Endpoint Security features of Bitdefender GravityZone
Feature	Bitdefender GravityZone 8.3 63 Ratings 3% below category average
Anti-Exploit Technology	9.258 Ratings
Endpoint Detection and Response (EDR)	10.057 Ratings
Centralized Management	6.063 Ratings
Hybrid Deployment Support	6.242 Ratings
Infection Remediation	6.858 Ratings
Vulnerability Management	10.056 Ratings
Malware Detection	9.862 Ratings

Best Alternatives
	Bitdefender GravityZone
Small Businesses	SentinelOne Singularity Score9 out of 10
Medium-sized Companies	BlackBerry Protect (CylancePROTECT) Score9.1 out of 10
Enterprises	ESET PROTECT Score8.8 out of 10
All Alternatives	View all alternatives

User Ratings
	Bitdefender GravityZone
Likelihood to Recommend	6.1 (72 ratings)
Likelihood to Renew	10.0 (2 ratings)
Usability	6.0 (7 ratings)
Availability	10.0 (1 ratings)
Performance	10.0 (1 ratings)
Support Rating	5.6 (54 ratings)
In-Person Training	10.0 (1 ratings)
Online Training	10.0 (1 ratings)
Product Scalability	10.0 (1 ratings)

User Testimonials
	Bitdefender GravityZone
Likelihood to Recommend	Bitdefender Bitdefender had been a great replacement for our previous product - it was painless to make the switch with very few issues. We tested in a VM lab a few different offerings, but Bitdefender was the one that covered everything we required at the time and allowed us to be able to expand the offering simply. Incentivized Verified User Read full review
Pros	Bitdefender Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction. The cloud-based console provides for easy computer management and deployment. Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers. Computers can be grouped into different categories, with different policies automatically deployed to each category. Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers. Incentivized Aaron Pinsker Owner Read full review
Cons	Bitdefender Who do I ask? This is my chief complaint is once the initial licenses were purchased through Bit Defender, there was no one to contact that could help navigate some of the initial questions I had with regard to specific policies to implement for our file server. The parent web site is, well, hard to navigate when one is trying to "learn" the system. The second issue is in increasing the licenses. It took several days for the parent company (by contact and phone) to inform me that they could not increase the licenses and I would have to go through a private vendor. There was no intent to connect me to a vendor or provide a vendor list until I asked specifically. YET I continue to get email from the parent company reminding me to pay an annual fee for the licenses purchase through the private vendor. The parent company can see the number of licenses yet did not sell them to me. Gravity Zone Dashboard, while excellent for those who have experience, is not particularly intuitive for those who have never used it. There does not seem to be a lot of documentation for those responsible for implementation. Incentivized Gail Dutchess Diretor of Operations Read full review
Likelihood to Renew	Bitdefender It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money Incentivized Dan Reynolds Director of IT Read full review
Usability	Bitdefender On the whole I find the product very easy to use but some features need me to do some digging about in the console menus to find everything. I think if the interface used a bit less jargon and more clear plain language, it would be easier to find how to do things within the console. Incentivized Mark Farrell Director Read full review
Reliability and Availability	Bitdefender Yes its very available. The software continues to protect you even if you are offline. It constantly runs in the background and will check for updates again once back online. Incentivized Mark Farrell Director Read full review
Performance	Bitdefender The console is quite fast and responsive, and once you start to get used to it, it is easy to use and you can see the main dashboard status at a glance. You can then dig deeper into the individual Companies / Endpoint clients and check the status of each. The software itself is not heavy on system resources in each PC. Incentivized Mark Farrell Director Read full review
Support Rating	Bitdefender Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone. Incentivized Aly WORKMAN IT Manager Read full review
In-Person Training	Bitdefender The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended. Incentivized Mark Farrell Director Read full review
Online Training	Bitdefender The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended. Incentivized Mark Farrell Director Read full review
Alternatives Considered	Bitdefender We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender. Incentivized Michael Kerzner Lead Systems Engineer Read full review
Scalability	Bitdefender I give it this rating because one you have the console running, you can add or remove whole companies, add computer endpoints (and remove them), and easily create and deploy endpoint packages to the machines that need the software. Once installed, the software starts to report back to the Bitdefender servers and the number of active licences is then seen and billed. Incentivized Mark Farrell Director Read full review
Return on Investment	Bitdefender The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff. We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software. Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality. Incentivized Kenneth Hess Senior Systems Analyst Read full review
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