Bitdefender GravityZone vs. Trend Micro InterScan VirusWall (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitdefender GravityZone
Score 8.7 out of 10
N/A
Bitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints.N/A
Trend Micro InterScan VirusWall (discontinued)
Score 10.0 out of 10
N/A
Trend Micro offered InterScan VirusWall, an antivirus solution. It has been discontinued and is no longer available for sale.N/A
Pricing
Bitdefender GravityZoneTrend Micro InterScan VirusWall (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Bitdefender GravityZoneTrend Micro InterScan VirusWall (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Bitdefender GravityZoneTrend Micro InterScan VirusWall (discontinued)
Top Pros
Top Cons

No answers on this topic

Features
Bitdefender GravityZoneTrend Micro InterScan VirusWall (discontinued)
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Bitdefender GravityZone
8.6
58 Ratings
1% above category average
Trend Micro InterScan VirusWall (discontinued)
-
Ratings
Anti-Exploit Technology9.054 Ratings00 Ratings
Endpoint Detection and Response (EDR)9.954 Ratings00 Ratings
Centralized Management8.258 Ratings00 Ratings
Hybrid Deployment Support6.137 Ratings00 Ratings
Infection Remediation9.853 Ratings00 Ratings
Vulnerability Management7.352 Ratings00 Ratings
Malware Detection9.958 Ratings00 Ratings
Best Alternatives
Bitdefender GravityZoneTrend Micro InterScan VirusWall (discontinued)
Small Businesses
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bitdefender GravityZoneTrend Micro InterScan VirusWall (discontinued)
Likelihood to Recommend
8.9
(67 ratings)
10.0
(1 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Usability
7.3
(2 ratings)
-
(0 ratings)
Support Rating
5.6
(54 ratings)
-
(0 ratings)
User Testimonials
Bitdefender GravityZoneTrend Micro InterScan VirusWall (discontinued)
Likelihood to Recommend
Bitdefender
It just works. I have seen multiple viruses and malware get past other antivirus software like TrendMicro, Webroot, and Kaspersky. Bitdefender GravityZone always catches what others miss. It has a very light footprint when it comes to system resources. The centralized management console is nice, but I prefer the console before they redesigned the UI.
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Trend Micro
Overall, Trend Micro InterScan VirusWall is a solid product for the cost. I have used their support several times and their support engineers are well rounded and very knowledgeable. They know the product inside and out. I have used other products in the past for security on endpoints, like Webroot, and will never go back after using Trend Micro InterScan VirusWall.
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Pros
Bitdefender
  • Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction.
  • The cloud-based console provides for easy computer management and deployment.
  • Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.
  • Computers can be grouped into different categories, with different policies automatically deployed to each category.
  • Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers.
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Trend Micro
  • Admin console is easy to use
  • Light and does not take resources away from PCs and servers
  • Excellent customer service
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Cons
Bitdefender
  • Who do I ask? This is my chief complaint is once the initial licenses were purchased through Bit Defender, there was no one to contact that could help navigate some of the initial questions I had with regard to specific policies to implement for our file server. The parent web site is, well, hard to navigate when one is trying to "learn" the system.
  • The second issue is in increasing the licenses. It took several days for the parent company (by contact and phone) to inform me that they could not increase the licenses and I would have to go through a private vendor. There was no intent to connect me to a vendor or provide a vendor list until I asked specifically. YET I continue to get email from the parent company reminding me to pay an annual fee for the licenses purchase through the private vendor. The parent company can see the number of licenses yet did not sell them to me.
  • Gravity Zone Dashboard, while excellent for those who have experience, is not particularly intuitive for those who have never used it. There does not seem to be a lot of documentation for those responsible for implementation.
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Trend Micro
No answers on this topic
Likelihood to Renew
Bitdefender
It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
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Trend Micro
No answers on this topic
Usability
Bitdefender
The console is easy to use, but has grown to have a lot of functionality. The only challenge is that all functions (even disabled and not installed ones) are shown. It would be great if only the functions that are active would be visible.
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Trend Micro
No answers on this topic
Support Rating
Bitdefender
Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
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Trend Micro
No answers on this topic
Alternatives Considered
Bitdefender
We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender.
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Trend Micro
Trend Micro InterScan VirusWall is lightweight and does not impact performance on a PC or server. It can be installed on both PC and Mac. I have used Webroot in the past and it had a significant impact on performance of PCs and servers. ESET does a good job for home use but I have not used it for business.
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Return on Investment
Bitdefender
  • The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff.
  • We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software.
  • Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality.
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Trend Micro
  • I believe that is has already paid for itself protecting our network
  • I have not came across anything negative or that has impacted the company in a negative way
  • Positive would definitely be top-notch support
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