BizFlow BPM Suite vs. IBM Blueworks Live

Although the tool was developed locally in South Korea, it is still a good tool and is already validated in a number of industries. The problem is, no one seems to know the future of the product. It is okay to use it as a pilot tool for any non-commercial purpose, but to be used in a professional or enterprise setting, maintenance, licensing, and other things need to be guaranteed by HandySoft.

Incentivized

Pharmacies are subject to several regulatory obligations, including FDA and HIPAA rules. Pharmacy teams may record and view compliance-related procedures in a uniform format with IBM BLueworks Live. This facilitates Audit tracking, ensures process compliance at every stage, and keeps audits running smoothly.

Incentivized

• BizFlow has a long history of development and implementation in a variety of industries. Its modeling tool is well-designed and user-friendly.
• BizFlow supports seamless integration with backend services like MySQL databases and web services. Since it is an enterprise-wide BPM tool, system performance was stable and robust.
• It supports modern m-health requirements, with social BPM functions and mobile support. Mobile integration especially was good, with the provider's secure messaging functions.

Incentivized

• Easy to create process diagrams quickly, while collaborating with others.
• Create linkages to sub-processes and other workflows.
• Track activities using metadata such as which IT systems are utilized.
• Use the glossary terms to find where different roles or systems are involved in processes throughout your org.

Incentivized

• It's not even clear that BizFlow is still managed by the company. It was a good tool before, but it looks like it's been fading out.
• Although this was an R&D project in an academic institute, business support was extremely poor. We had no idea how to resolve issues; there were no online communities, documentation, or anyone who knew this product.
• Few references in healthcare and clinical settings. We tried this for a proof-of-concept though, so it didn't matter.

Incentivized

• In particular, we have had problems with the availability of the service because the platform frequently crashed.
• Is not easy to pull some indicators.
• We would like to be able to see a different interface, long ago with the same.
• Payment process is not easy.

Incentivized

I have gotten great response for the very few times I needed support.

Incentivized

At the beginning of the project, we considered popular tools for the modeling and execution of business processes: jBPM, Activity, Tibco, etc. jBPM is the tool we liked because of its strong support of BPMN 2.0 and strong online community and support. We had different expectations for BizFlow, like professional and business supports. In the end, although haven't decided yet, most likely we will move forward with jBPM instead of BizFlow. Unless things change, the tool will fade out from the market silently.

Incentivized

Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.

Incentivized

• We ended up deciding to not use BizFlow for future projects. The main reason wasn't due to ROI or cost, but was due to our uncertainty of the management and future direction of the tool by the company.
• Besides the business issue, as far as reasonably priced software goes, it is a good tool.
• Adopting BizFlow into a healthcare industry may come with additional expense due to its lack of references in the industry, which should be additionally considered.

Incentivized

• It has helped us reduce miscommunication between our departments, such as production, inventory, and shipping, thus reducing delays.
• Now, most things are automated; we can quickly know when a product will be in low stock.
• With the help of custom charts, we are easily able to determine our best-selling product of the month and week, which helps us market according to stats.

Incentivized