Blackbaud Church Management vs. ParishSOFT

I believe this system was overpriced and under-supported. From experience, it is very clunky and lacking features that churches would find helpful. There are no scenarios for which Blackbaud Church Management is well suited. It is not appropriate for churches. I would avoid it at all costs. They were also not willing to assist in moving to another system.

Incentivized

The system fits extremely well with our non-profit requirements and provides us the capability to report to our congregation their payments to the Church. The system is set up for recurring events and not one time events. This would not fit a for profit business very well.

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• Posting deposits, creating bills, Journal entries, and running reports.

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• Not geared toward churches
• Missing much functionality
• In my opinion, horrible and incompetent support
• No ongoing support for their system

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• The only thing I can suggest is frequency of memorized transactions, to allow for bimonthly billing. Right now, the system allows for 26 week cycle.

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We have been on ParishSoft for over ten years and it is interfaced with all of our critical systems. We know the system as well as our users. Changes in systems never go very well

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For the simple reason of ease of use.

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If we have had an outage it has never been long enough to affect our business processes.

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They are cloud based and ParishSoft has not affected out speed and integration processes.

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Sometimes the support team is very busy and can take a while to get in contact with them. When we do, the individual is very knowledgeable about the system and they collaborate with us for solutions

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Just like any system, while trying to explain your issue, it was difficult to be on the same page. ParishSoft was very patient through this process

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Implementation was seamless. ParishSoft assisted us at the time of downloading our existing information from the system we were on and uploading the information into ParishSoft. We found no errors in the conversion.

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In my opinion, Blackbaud was by far the worst experience we have had with any church management system. We initially moved away from Shelby Systems to FellowshipOne. In an attempt to consolidate church management and accounting into a single system, we moved from FellowshipOne to Blackbaud Church Management to accomplish this. Both FellowshipOne and Shelby wer far superior systems.

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As mentioned previously, this is a corporate wide installation, and meets the needs of our business.

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The annual renewal of the license for usage of the product is extremely reasonable.

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Has met every need we have to assist us in managing the process around the need.

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• A negative ROI
• Difficulty in moving data to another system
• Caused a lot of extra work to fix all the errors that came in implementation

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• This ParishSOFT that we use is a company-wide product, and meets the needs of all our churches, schools and other entities.

Incentivized