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Top Rated
21 Ratings
9 Ratings
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Score 7.5 out of 100

SurveyMonkey Apply

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Top Rated
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Attribute Ratings

  • SurveyMonkey Apply (formerly FluidReview) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.0

Blackbaud FIMS (formerly MicroEdge)

60%
4 Ratings
8.2

SurveyMonkey Apply

82%
17 Ratings

Availability

Blackbaud FIMS (formerly MicroEdge)

N/A
0 Ratings
9.0

SurveyMonkey Apply

90%
1 Rating

Performance

Blackbaud FIMS (formerly MicroEdge)

N/A
0 Ratings
10.0

SurveyMonkey Apply

100%
1 Rating

Support Rating

8.0

Blackbaud FIMS (formerly MicroEdge)

80%
2 Ratings

SurveyMonkey Apply

N/A
0 Ratings

Online Training

Blackbaud FIMS (formerly MicroEdge)

N/A
0 Ratings
9.0

SurveyMonkey Apply

90%
1 Rating

Product Scalability

Blackbaud FIMS (formerly MicroEdge)

N/A
0 Ratings
10.0

SurveyMonkey Apply

100%
1 Rating

Likelihood to Recommend

Blackbaud FIMS (formerly MicroEdge)

It is a very robust system and with the various modules you can accomplish much of what is needed for traditional transaction US-based grantmaking. If you have more complicated grantmaking, deal with foreign currencies or want to have tighter alignment of finance and budget numbers, GIFTS may not meet your needs. Additionally, some of their core projects have limited accessibility in terms of various mobile devices or access from outside the organization's network.
Meridian Napoli | TrustRadius Reviewer

SurveyMonkey Apply

Having an initial plan for the creation of eligibility forms can be a good idea to already have a pre-established design and with this design, you can reduce the time of work even more. I like to recommend this tool for companies that need to consolidate their requirements management plans. The workflow is at its best and this is thanks to the fact that this tool is very easy to use and the configuration is also easy.
Simone Ferreira Almeida | TrustRadius Reviewer

Pros

Blackbaud FIMS (formerly MicroEdge)

  • Simple layout
  • Duplication reports
  • Lots of fields for organization-specific information
Anonymous | TrustRadius Reviewer

SurveyMonkey Apply

  • SurveyMonkey Apply has the best customer service I've ever experienced in a company. They are easily accessible, super helpful and friendly, and they will work until they are able to find a solution.
  • The platform for building an application on SurveyMonkey Apply is simple for the user. It's set up with such a clean format that is appealing to the eye and incredibly user-friendly.
  • The application system also has a lot of flexibility, making it easy to customize your applications as needed.
Leah Melnick | TrustRadius Reviewer

Cons

Blackbaud FIMS (formerly MicroEdge)

  • While GIFTS Classic is the most barren interfaces of all MicroEdge products, there are some simple capabilities I wish GIFTS could still perform such as better email integration from outlook to a GIFTS request, more efficient requirement reminders, and a wider use of Microsoft Office and other external product integration (GuideStar).
  • It's disappointing that you have to purchase an additional "Customizer Module" or "Budget Module" in order to access basic functions of a GMS. This seems like a basic system function that MicroEdge takes advantage of, unfortunately.
  • The online application module (IGAM) is still quite antiquated and you have to be knowledgeable of basic HTML in order to really customize your organization's online application. More flexibility and design functions would be greatly appreciated with the online application function, especially since this is a public document and represents your organization.
Margie O'Connor | TrustRadius Reviewer

SurveyMonkey Apply

  • An average administration may not have the technical capabilities to adapt and shape it for themselves. While SurveyMonkey Apply has an option for tech support for a price, it is not something always easy for the admin.
  • There is no way to cross reference users by Social Security Number or other identifier. In other words, a single applicant with multiple email addresses could potentially apply and receive benefits as the users are tied to email address not email address and SSN.
Anonymous | TrustRadius Reviewer

Pricing Details

Blackbaud FIMS (formerly MicroEdge)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

SurveyMonkey Apply

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Reliability and Availability

Blackbaud FIMS (formerly MicroEdge)

No score
No answers yet
No answers on this topic

SurveyMonkey Apply

SurveyMonkey Apply 9.0
Based on 1 answer
So far, I haven't found any errors or outages
Anonymous | TrustRadius Reviewer

Performance

Blackbaud FIMS (formerly MicroEdge)

No score
No answers yet
No answers on this topic

SurveyMonkey Apply

SurveyMonkey Apply 10.0
Based on 1 answer
I always results in less than expected time
Anonymous | TrustRadius Reviewer

Support Rating

Blackbaud FIMS (formerly MicroEdge)

Blackbaud FIMS (formerly MicroEdge) 8.0
Based on 2 answers
I typically receive a response to an inquiry within an hour or two, if not sooner. Most tech support people are knowledgeable about our problems, and if not, they will escalate to the proper person.
JoAnn Tiefau | TrustRadius Reviewer

SurveyMonkey Apply

No score
No answers yet
No answers on this topic

Online Training

Blackbaud FIMS (formerly MicroEdge)

No score
No answers yet
No answers on this topic

SurveyMonkey Apply

SurveyMonkey Apply 9.0
Based on 1 answer
Online training will be great for everyone. People have got used to Online training and, as it is flexible to everyone, everyone can get trained on it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Blackbaud FIMS (formerly MicroEdge)

It is really a matter of priority. I can see situations where GIFTS Classic is a very strong option! Once an organization determines its priorities then it should definitely consider GIFTS to see how well it compares with mission critical functionality.
Meridian Napoli | TrustRadius Reviewer

SurveyMonkey Apply

SurveyMonkey Apply is likewise simple, however it lacks some of Google Surveys' integration. The majority of people use Google or have a Google account, making it incredibly convenient for them to utilize. Google Surveys are free, and Survey Monkey has a free account, however it is more limited than Google Surveys.
Dilshod Akhrorov | TrustRadius Reviewer

Scalability

Blackbaud FIMS (formerly MicroEdge)

No score
No answers yet
No answers on this topic

SurveyMonkey Apply

SurveyMonkey Apply 10.0
Based on 1 answer
Yes, SurveyMonkey is quite flexible.
Anonymous | TrustRadius Reviewer

Return on Investment

Blackbaud FIMS (formerly MicroEdge)

  • Reporting was difficult on GIFTS - often we had to place data into Excel by hand since we could not create simple customized reports. This increased time spent on tasks GIFTS was supposed to streamline.
  • GIFTS did not alert us to duplicated organization records, so often it was difficult to reflect an organization's full grant history to our Board of Directors, leading to employees spending time searching through paper records to make sure all information was properly reported.
  • GIFTS created duplicate contact records, meaning it was difficult to find out which contact was related to which organization and cluttered our data. This caused decreased processing and response time to "new" contacts who turned out to be previous contacts or contacts whose information was tied to previous organizations. Even when contact information was updated for a new organization, sometimes the program would revert to the first organization contact information, several times leading to checks cashed to incorrect organizations---the very worst consequence of using GIFTS to our organization. Thankfully, the money was recovered upon the few times that error occurred, but it led to me and other employees reading through out 800+ checks before issue to make sure the correct organization was in fact being rewarded.
Anonymous | TrustRadius Reviewer

SurveyMonkey Apply

  • Positive Impact: allowed us to move to a more virtual office, just in time for COVID's forcing all to work from home/remotely.
  • Negative Impact: made it much harder to capture all data we need to merge with all applicants since organization created.
Anonymous | TrustRadius Reviewer

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