SurveyMonkey Apply was just what we needed.
August 24, 2021

SurveyMonkey Apply was just what we needed.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SurveyMonkey Apply (formerly FluidReview)

SurveyMonkey Apply is being used to administer financial assistance grants to qualifying veterans of the US Military. It is primarily used by the Veterans' Assistance Program, but other departments in the organization utilize it as well. It addresses several items: creates a real time, easily accessible application process for veterans in need, provides easy access for reviewers, and captures data needed for future grant writing, state legislatures, and other reporting all while keeping it secure.
  • Customer Service
  • User Friendly
  • Security of Data
  • An average administration may not have the technical capabilities to adapt and shape it for themselves. While SurveyMonkey Apply has an option for tech support for a price, it is not something always easy for the admin.
  • There is no way to cross reference users by Social Security Number or other identifier. In other words, a single applicant with multiple email addresses could potentially apply and receive benefits as the users are tied to email address not email address and SSN.
  • Ease of Accessibility to Applicant and Reviewer
  • Reporting/Data Capturing
  • Flexibility in Design and Archiving
  • Positive Impact: allowed us to move to a more virtual office, just in time for COVID's forcing all to work from home/remotely.
  • Negative Impact: made it much harder to capture all data we need to merge with all applicants since organization created.
We were an applicant for a grant through another entity that used FluidReview. It was exactly what we were looking for in a grant application software. We did not compare any at that time as FluidReview fit our needs. Since then, we have applied for grants through GovGrants. It is terrible on the user end, and even our grant administrator states they feel limited. I cannot compare the two as we use one as the grant maker and the other as a grant recipient.

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SurveyMonkey Apply is well-suited for any grant making entity. It is adaptable for desktop, mobile device, and/or tablet, making it super accessible to all applicants. Its reporting capabilities continue to improve, helping even the smallest non-profit.

SurveyMonkey Apply is less appropriate for those whose applicants are not computer literate and/or are against using electronic devices to share information.