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Blackbaud Fundraiser Performance Management vs. Kindsight iWave

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackbaud Fundraiser Performance Management

    Score8.1 out of 10
    N/ABlackbaud Fundraiser Performance Management is software that supports fundraising efforts. It enables the user to: Work with a designated customer success team to build a fundraising strategy and get individualized support Give frontline fundraisers tools and mobile capabilities to find donors, track interactions, and manage long-term strategy Identify the prospective donors most likely to give using custom predictive modeling and otherN/A

    Kindsight iWave

    Score8.4 out of 10
    N/AiWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.N/A
    Pricing
    Blackbaud Fundraiser Performance ManagementKindsight iWave
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Blackbaud Fundraiser Performance ManagementKindsight iWave
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Blackbaud Fundraiser Performance ManagementKindsight iWave
    Considered Both Products
    Blackbaud
    No answer on this topic
    Kindsight
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    8 Answers
    Best Alternatives
    Blackbaud Fundraiser Performance ManagementKindsight iWave
    Small Businesses
    Bonterra Network for Good
    Score9.3 out of 10
    Bonterra Network for Good
    Score9.3 out of 10
    Medium-sized Companies
    GiveSmart by Momentive
    Score7.5 out of 10
    GiveSmart by Momentive
    Score7.5 out of 10
    Enterprises
    Kindsight iWave
    Score8.4 out of 10
    Blackbaud NetCommunity (discontinued)
    Score3.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Blackbaud Fundraiser Performance ManagementKindsight iWave
    Likelihood to Recommend
    8.0
    (1 ratings)
    7.8
    (19 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (4 ratings)
    User Testimonials
    Blackbaud Fundraiser Performance ManagementKindsight iWave
    Likelihood to Recommend
    Blackbaud
    I think there are better charitable relationship management platforms out there. BFPM serves a purpose, but it is an incomplete product for the hefty price tag it comes with. Certain aspects are billed as proprietary, like the MG EVI ratings, but they are inconsistent and often incorrect. BFPM has barely been updated in the decade I have been a user, which leads me to believe that the Blackbaud team is not innovating or devoting resources to enhancing/improving this product. It could stand a refresh to bring the entire product into the year 2022.
    Incentivized
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    Kindsight
    iWave is well suite for gathering a better idea of who you should focus on for major giving efforts. While it gives you a lot of good information, some of that information feels not very important and therefore, clogs up the data you actually need. iWave should not be used for something like direct mail list making. iWave seems to really be focused on the major donor aspect and it is not a tool to be used to help with regular annual giving
    Incentivized
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    Pros
    Blackbaud
    • User-friendly interface
    • Accessible from anywhere
    • Multi-level search and query functions
    • Streamlined prospect data pages
    Incentivized
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    Kindsight
    • The 360search allows you to do a comprehensive search across the multiple data sources at the same time.
    • You can stay organized during your research with the user-friendly and customizable Profiles and Labels.
    • The PROscreen ranking system allows you to get a quick snapshot of the alignment of a particular donor with your mission in an easy to read format that can be exported for another colleague with little extra explanation needed.
    Incentivized
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    Cons
    Blackbaud
    • "MG EVI" scores are a sham
    • Doesn't seamlessly translate over to Banner in certain areas
    • Clunky 'new tab' functionality quickly floods entire browser window.
    Incentivized
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    Kindsight
    • It's honestly tough to say what needs to be improved on a platform that I am a big fan of. The only time I am ever frustrated has more to do with the fact that some individuals are very adept at masking their charitable activities from public databases, and given that iWave can only show you what is publicly documented information I wouldn't consider that a liability of the product... rather it's a challenge of the field.
    • Some areas of improvement could include more online filtering and searching of Foundation grant histories. My current workaround is to download the entire grant history as a CSV (another good feature of iWave), and use Excel to sort and filter my results.
    Incentivized
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    Usability
    Blackbaud
    No answers on this topic
    Kindsight
    It is easy to understand and user friendly. Even the upload format for screenings is simple. You are able to alter scoring levels and layers to tailor to your organization's hierarchy. The new color scheme for Kindsight is a bit harder to see but there is workarounds by using an extension within your web browser for that
    Incentivized
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    Support Rating
    Blackbaud
    No answers on this topic
    Kindsight
    iWave customer support is more responsive than most software platforms I currently use. My requests are always handled promptly, and support is incredibly responsive, friendly, and patient. Plus, I can always get someone on the phone immediately if I need a problem resolved right then and there. In addition to the live and personal support, the iWave knowledge base is frequently update with new content, including video webinars that help you become a more powerful user of the software.
    Incentivized
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    Alternatives Considered
    Blackbaud
    BFPM has the advantage because it is designed to be user-facing and user-friendly. It is a simple website to learn to use and navigate, but that does not mean it is flawless. It helps me and my colleagues engage with the database in a more straightforward manner, without having to learn and remember various codes and queries.
    Incentivized
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    Kindsight
    iWave is affordable, offers current data, and is continually adding new data sources. They are the only product that offers international prospect information, which is helpful as our institution borders Canada. I was impressed when our sale representative went out of his way to teach me about how I could screen Canadian prospects in a way that helped us calculate an estimated real estate value for our prospects. We had no other way of getting this information as Canada does not provide the information publicly like tax assessor offices do in the United States.
    Incentivized
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    Return on Investment
    Blackbaud
    • MG EVI is not the end-all-be-all it was sold as
    • Still requires use of Banner for certain info
    • Helps streamline data entry by allowing gift officers to enter their own contacts.
    Incentivized
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    Kindsight
    • We have consistently been able to increase our annual donations year over year since using iWave. There was an 11% increase just between our last fiscal year and the previous fiscal year.
    • Time spent on researching donors has decreased since all of the information needed is on one website rather than searching all over the internet for the information needed.
    Incentivized
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    ScreenShots