Blackbaud Grantmaking

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackbaud Grantmaking
Score 9.0 out of 10
N/A
Blackbaud Grantmaking (formally GIFTS Online) is part of Blackbaud’s extensive portfolio of software, services, data intelligence and expertise that powers social good. Blackbaud Grantmaking delivers grantmaking capabilities configured to meet the user's needs, and to improve efficiency with personalized online grant applications and report forms, personalized user dashboards, and simplified financial processing tools. By providing access to giving data, including standard, advanced, and ad hoc…N/A
Pricing
Blackbaud Grantmaking
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Blackbaud Grantmaking
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeRequired
Additional Details
More Pricing Information
Community Pulse
Blackbaud Grantmaking
Considered Both Products
Blackbaud Grantmaking
Chose Blackbaud Grantmaking
Previously had Gifts Online.
Chose Blackbaud Grantmaking
Most of the ones used / evaluated were 2012 (or older) and most of them do not exist any more. We Started with Gifts ONLINE and continued with Blackbaud when they bought GIFTS.
Chose Blackbaud Grantmaking
As I have said it is extremely versatile. However it can also be confusing. There is always room for improvement. Blackbaud provides extensive online training, good response time from the help desk, a method of recommending enhancements as well as interaction with other users …
Chose Blackbaud Grantmaking
CyberGrants and Blackbaud are fairly comparable. CyberGrants offers conditional logic but Blackbaud is a company that appears to be more situated for future innovation. Blackbaud in general has better pricing.
Chose Blackbaud Grantmaking
Also looked at YourCause, Benevity, JK Group (Now part of CyberGrants), Good Done Great, CauseCast and probably a dozen others.
Chose Blackbaud Grantmaking
Blackbaud Grantmaking is much easier to use and manage than Gifts Classic or Gifts Alta.
Chose Blackbaud Grantmaking
Four years ago when we first considered Blackbaud Grantmaking, two software providers presented demonstrations of their products to our foundation. We reviewed Good Done Great and Foundant, but found that Blackbaud Grantmaking had more features and the functionality we were …
Chose Blackbaud Grantmaking
Blackbaud Grantmaking is all we have used.
Chose Blackbaud Grantmaking
At the time that I used GrantedGE, the product was in the development stages and there were a lot of bugs and issues with functionality. The customer service didn't have the bandwidth to quickly respond to issues. BlackBaud's customer service and history in the field are …
Chose Blackbaud Grantmaking
Blackbaud Grantmaking had the features I needed at a reasonable cost for an organization our size, given that we don't accept online proposals or reporting yet. I needed the ability to: manually enter proposal data, link to GuideStar, import public charity status info, check …
Chose Blackbaud Grantmaking
We really were so pleased with Blackbaud Grantmaking Classic that we really didn't look at anything else.
Chose Blackbaud Grantmaking
We also looked at Good Done Great and a couple others. CyberGrants was actually our top choice, but the previous CEO didn't want to sell his product to oil companies or other businesses he disagreed with.
Chose Blackbaud Grantmaking
We thought the other systems were much more affordable and some had better features. However, we were locked into a contract with MicroEdge/Blackbaud, so had to stick with them until our contract expires. If the pricing were better we might consider staying when the contract …
Chose Blackbaud Grantmaking
There are a few other foundations in town that use Blackbaud Grantmaking. We work together on best practices.
Chose Blackbaud Grantmaking
We've only used Blackbaud's Gifts Access and now Blackbaud Grantmaking
Chose Blackbaud Grantmaking
User interface, reporting and communication capabilities are more customizable.
Chose Blackbaud Grantmaking
I have no clue. This was recommended by the president of one of our funds and we liked it.
Top Pros
Top Cons
Best Alternatives
Blackbaud Grantmaking
Small Businesses
Submittable
Submittable
Score 8.9 out of 10
Medium-sized Companies
MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
Enterprises
Workday Financial Management
Workday Financial Management
Score 8.2 out of 10
All AlternativesView all alternatives
User Ratings
Blackbaud Grantmaking
Likelihood to Recommend
9.0
(24 ratings)
Likelihood to Renew
5.6
(6 ratings)
Usability
8.3
(2 ratings)
Support Rating
8.0
(4 ratings)
Implementation Rating
8.2
(1 ratings)
User Testimonials
Blackbaud Grantmaking
Likelihood to Recommend
Blackbaud
As I mentioned, cost is prohibitive for us. Because it is highly customizable, it is very powerful, but if you are looking for an intuitive, easy to use solution right "out of the box" solution because you have few staff and no IT dept. this may not be the best fit (unless they develop some lower cost / less customizable options?). That being said, we have managed to implement successfully with no IT. I completed the implementation, code the application and online reporting forms (using HTML) and use Blueprint to customize what we need, but it has been a big learning curve and an investment of time to manage the back end of the program. I will say that training new general users is pretty straight forward so their ability to search for information they need and quickly is greatly enhanced. The automatic customized reports and reminders are pretty great, and the overall integrity of our processes and data are greatly improved. Sometimes we wonder if it is overly complex and if there is a way e could "hide" more of the aspects that are not relevant to us, or that we are not using, so we can have a cleaner interface.
Read full review
Pros
Blackbaud
  • We like to create our own numbering system and Blackbaud Grantmaking allows us that flexibility. When we were having issues with items being in numerical order the tech support was amazing.
  • Creating your own forms is very important for us. We have several different donors and we have a grant application form and a report form for each one. They are easy to create as well as update and access.
  • Alternative ways to hunt for information. I can access a grant by the organization name, project name, grant number or even the name of the person who submitted the grant application. This is critical in a case where the program officer has a nickname for the grant (you can include that as well in the profile) and can't remember anything else.
Read full review
Cons
Blackbaud
  • Application linking process is time consuming
  • System enhancement ideas must be submitted to a community portal and other users must take the initiative to vote on their favorite ideas instead of vendor programmers collecting received ideas and doing the work themselves.
  • Lack of conditional logic in online application
  • Communication with other Blackbaud products notably Employee Volunteering and Engagement (fka AngelPoints)
Read full review
Likelihood to Renew
Blackbaud
As long as there is continued development in the product allowing us to create efficiencies, streamline operations, deliver on our reporting requirements and the usability for internal and external partners remains strong we would have no reason to look elsewhere from a systems perspective. If costs changed substantially we'd have to look at different options to meet our cost savings objectives.
Read full review
Usability
Blackbaud
There is room for improvement and the development of the software seem slow. As customers, we hear a lot about what's in development and promises of new features rolling out. However, it feels like those developments take a really long time to show up in they system for my day-to-day use.
Read full review
Support Rating
Blackbaud
When it was microwaves they were a lot more Hands-On assistance, but since merging they have better tracking of the issues.
Read full review
Implementation Rating
Blackbaud
Preparing and cleaning up your data prior to implementation, will make the process much smoother and easier. Garbage in, garbage out.
Read full review
Alternatives Considered
Blackbaud
At the time that I used GrantedGE, the product was in the development stages and there were a lot of bugs and issues with functionality. The customer service didn't have the bandwidth to quickly respond to issues. BlackBaud's customer service and history in the field are advantages
Read full review
Return on Investment
Blackbaud
  • It has increased our return on reaching our business objectives.
  • It has moved us (or started to move us) to a better place in reporting and transparency.
  • It has helped us transition from an act of corporate giving to a goal of social change.
Read full review
ScreenShots

Blackbaud Grantmaking Screenshots

Screenshot of Application InboxScreenshot of Workflow tool