Bank giving through Blackbaud
Anonymous | TrustRadius Reviewer
July 17, 2018

Bank giving through Blackbaud

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Blackbaud Grantmaking (formerly GIFTS Online)

Blackbaud Grantmaking is used by our bank in the US for both charitable giving through our foundation and corporate giving through local community partnerships and event sponsorships.
  • Cloud-based data collection allowing for online applications through electronic notification of grants
  • On-the-go access to data either through a web address or mobile app
  • Best in class grants management
  • Large community of system users and strong user groups
  • Application linking process is time consuming
  • System enhancement ideas must be submitted to a community portal and other users must take the initiative to vote on their favorite ideas instead of vendor programmers collecting received ideas and doing the work themselves.
  • Lack of conditional logic in online application
  • Communication with other Blackbaud products notably Employee Volunteering and Engagement (fka AngelPoints)
  • Value for money
  • User interface
  • Features and functions
  • Implementation team/process
  • Product reputation
  • Reduced time spent on administrative tasks
  • Reduced time spent on proposal review
  • Better reporting capabilities
  • Better able to communicate with grant reviewers
  • Better organizational effectiveness
We thought we would but the other products do not communicate seamlessly with each other. They may as well be owned by other companies.
  • Ability to easily track dollars given to our communities
CyberGrants and Blackbaud are fairly comparable. CyberGrants offers conditional logic but Blackbaud is a company that appears to be more situated for future innovation. Blackbaud in general has better pricing.
Pros - User groups, number of programmers on staff, environmentally conscience, research and analytics, easy of code management for data collection

Cons - Portal voting on ideas, lack of seamless connection with other Blackbaud products like AngelPoints, and no conditional logic on application forms