Product Transforms Grant-Making Operations, improving efficiency & driving impact
Anonymous | TrustRadius Reviewer
Updated July 17, 2018

Product Transforms Grant-Making Operations, improving efficiency & driving impact

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Blackbaud Grantmaking (formerly GIFTS Online)

We use Blackbaud Grantmaking to manage our philanthropic giving and corporate sponsorship process. It is used directly by various departments at the company.
  • Improves Efficiency
  • Improves Data Integrity
  • Ease of use
  • Reporting can be a little clunky when you're building advanced or highly customized reports
  • Would like to be able to automate queries
  • Would like to have "branching" ability on applications
  • User interface
  • Features and functions
  • Product reputation
  • References from peers
  • Ability to integrate with other Blackbaud products
All of the criteria factored into our decision but at the end of the day what's most critical is the system has the features and functions to support our ongoing growth. We needed a system that could support our growth and integrate with other software. Its not the cheapest product on the market but you get what you pay for.
  • Reduced time spent on administrative tasks
  • Reduced time spent on proposal review
  • Better reporting capabilities
  • Better able to communicate grantmaking activities and results
  • Better organizational effectiveness
  • Greater interoperability with other technology solutions
We achieved all our expected benefits by selecting Blackbaud Grantmaking. It reduced the administrative time we spent on grant and sponsorship proposal review by roughly 70% allowing us to divert staff resources to more mission critical projects.
We also use Blackbaud's Volunteer and Employee Giving Solutions. Managing one vendor relationship for all our social responsibility programming has its benefits and being able to see data across our various programs helps us continue to improve our impact and operations.
  • Reduced administration time on grantmaking
  • System paid for itself in first year staff savings during the first year of usage
  • Continue to generate positive ROI
Also looked at YourCause, Benevity, JK Group (Now part of CyberGrants), Good Done Great, CauseCast and probably a dozen others.
The software is well suited for any corporate or Foundation client. Offers high amount of scalability, flexibility and will dramatically improve efficiency especially if you're coming from a paper based model. Easy to use and understand basic operations.

Using Blackbaud Grantmaking (formerly GIFTS Online)

6 - 


Corporate Social Responsibility



1 - Understanding of technology. Systems thinker. Detail orientated and understanding of how to map and operationalize processes
  • Foundation Grant Making
  • Bank Sponsorship
  • CRA compliance with Service & Investment portions of examines
  • 360 reporting with AP
  • Sponsorship Event Fulfillment
  • Complex CRA Reporting
  • Business Development Reporting
  • Leverage API for accounts payable system
  • Leverage API to link with salesforce and others sales platforms
As long as there is continued development in the product allowing us to create efficiencies, streamline operations, deliver on our reporting requirements and the usability for internal and external partners remains strong we would have no reason to look elsewhere from a systems perspective. If costs changed substantially we'd have to look at different options to meet our cost savings objectives.