BlackBerry UEM vs. Vulcan Cyber (discontinued)

BlackBerry UEM is well-suited if you are looking for an all-in-one mobile security management platform. From the initial rollout and install of the software onto a device, to the deactivation and removal off the network, it works well and is easy to maintain. The one area where it could still use improvement is working with iOS devices, due to the non-native app functionality.

Incentivized

We use Vulcan Cyber to help with the technical debt accrued over time with systems that were not maintained as well as they should be. To combat this, we use the campaign feature to keep a running tab on every system to ensure it is brought up to standards and maintained.

Incentivized

• Separates your mobile device into a personal and work environments
• It does not allow corporate data to be accessed by social media or other 3rd party apps like Facebook and WhatsApp unless specified.
• It allows a company to securely expand the services offered within its network to mobile devices.

Incentivized

• The user interface makes it very easy to use.
• It provides a clear picture and helps us to make decisions.
• It offers automation and risk visibility.

Incentivized

• Licensing costs could be streamlined and easier to manage
• Functionality could be improved with iOS devices

Incentivized

• Deduping of assets could be better.
• The weighting of vulnerabilities is hard to describe to non technical executives.
• The Business Groups and Tagging needs improvement. Or at least allow tags to be removed if not needed. Now they are static from the API feed.

Incentivized

If given a choice, I would like to access office emails directly using Microsoft Exchange. Entering login passwords every five minutes seems painful and syncing of emails is not done in real time.

If you have a serious issue with your on-premise installation, access to support can take a bit to get someone on the phone, and it can take some time to rectify, given the complexity of the software. In my experience, the support team does get you back up and running in critical scenarios, but you more than likely will be on some marathon calls, unless it is a very simple and known issue.

Incentivized

When I compared Black BerryUEM (formerly Good) with MaaS360 and AirWatch at the time, BlackBerry UEM (formerly Good) offered better integration into the network as well as better mobile clients to execute work. Access to 3rd party apps that can be used e.g., ability to synchronize and edit notes. This, however, may have changed in recent years.

Incentivized

Vulcan was easier to implement with our existing Security environment. The UX and UI were more intuitive and user-friendly. While SOAR is a super solid product, for our business Vulcan made more sense. It was more of a natural fit for a rapidly-expanding company in a hyper-growth phase using Edge technology.

Incentivized

• Increased employee efficiency because email and calendar data is accessible anytime, anywhere
• Possibility for missed emails or late replies over a period of time because the app does not automatically refresh on a normal schedule

• Allows much better prioritizing of which assets are most vulnerable
• Allow a better understanding of what assets are actually under real threat vs. what is assumed to be vulnerable, but the real world fact is the system would be hard to reach internally, so it's not as vulnerable.

Incentivized