Blackberry Workspaces vs. SmartVault

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackberry Workspaces
Score 8.0 out of 10
N/A
Blackberry Workspaces (formerly Watchdox, a product acquired by Blackberry in May 2015) is an enterprise grade cloud storage, file sync and share option.N/A
SmartVault
Score 6.7 out of 10
N/A
SmartVault is a file syncing and sharing option from the Houston based company of the same name.
$16
per user/per month
Pricing
Blackberry WorkspacesSmartVault
Editions & Modules
Send
Contact sales team
Collaborate
Contact sales team
Secure Plus
Contact sales team
Starter
$16
per user/per month
Professional
$20
per user/per month
Accounting Pro
$40
per user/per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
Blackberry WorkspacesSmartVault
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Blackberry WorkspacesSmartVault
Features
Blackberry WorkspacesSmartVault
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Blackberry Workspaces
8.9
1 Ratings
7% above category average
SmartVault
8.3
2 Ratings
0% below category average
Versioning10.01 Ratings00 Ratings
Video files6.01 Ratings00 Ratings
Audio files6.01 Ratings00 Ratings
Document collaboration10.01 Ratings10.01 Ratings
Access control10.01 Ratings5.02 Ratings
File search10.01 Ratings10.01 Ratings
Device sync10.01 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Blackberry Workspaces
10.0
1 Ratings
15% above category average
SmartVault
7.0
2 Ratings
21% below category average
User and role management10.01 Ratings9.01 Ratings
File organization10.01 Ratings5.02 Ratings
Device management10.01 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Blackberry Workspaces
7.3
1 Ratings
17% below category average
SmartVault
5.0
2 Ratings
53% below category average
Performance6.01 Ratings5.02 Ratings
Reliability6.01 Ratings5.02 Ratings
Storage Reports10.01 Ratings00 Ratings
Best Alternatives
Blackberry WorkspacesSmartVault
Small Businesses
SugarSync
SugarSync
Score 4.1 out of 10
SugarSync
SugarSync
Score 4.1 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Blackberry WorkspacesSmartVault
Likelihood to Recommend
6.0
(1 ratings)
1.0
(2 ratings)
Support Rating
3.0
(1 ratings)
2.0
(1 ratings)
User Testimonials
Blackberry WorkspacesSmartVault
Likelihood to Recommend
BlackBerry
It's so easy to have running lists that constantly need updating to basically live in a folder on your desktop. Open and save it like a regular document and then it's synced company-wide! However, syncing issues and almost non-existent customer support means that you're basically on your own to figure things out by trial and error.
Read full review
SmartVault Corporation
SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.
Read full review
Pros
BlackBerry
  • Simple to download.
  • Easy to navigate.
Read full review
SmartVault Corporation
  • Easy navigation
  • Email notifications
  • Document previews
Read full review
Cons
BlackBerry
  • Signs out unnecessarily.
  • Slow syncing (sometimes).
Read full review
SmartVault Corporation
  • They have cut back on support as have many SaaS companies recently.
  • The documentation can sometimes be a little difficult to follow.
Read full review
Support Rating
BlackBerry
I've personally never talked to anyone from customer support, but my boss has. It took him almost 2 weeks just to get a response back and it wasn't very helpful. We basically had to figure everything out on our own.
Read full review
SmartVault Corporation
Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.
Read full review
Alternatives Considered
BlackBerry
I have never used anything besides Blackberry Workspaces (formerly Watchdox) so I am not sure how it stacks up against them.
Read full review
SmartVault Corporation
Sales team was responsive, price was good, functionality was acceptable
Read full review
Return on Investment
BlackBerry
  • Instead of sending large documents through email, we use this.
Read full review
SmartVault Corporation
  • has made sharing documents with large numbers of clients easier
  • has forced us into using their service, or spending time to find a better alternative, in my experience.
  • Speaking personally the product has cost us several thousand dollars over predicted budget costs for a 3-year projection
Read full review
ScreenShots