What users are saying about
204 Ratings
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Score 6.8 out of 100
10 Ratings
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Score 7.2 out of 100

Feature Set Ratings

    Learning Management

    6.9

    Blackboard Learn

    69%

    Synergy Education Platform

    Feature Set Not Supported
    N/A
    Blackboard Learn ranks higher in 11/11 features

    Course authoring

    6.6
    66%
    23 Ratings
    N/A
    0 Ratings

    Course catalog or library

    7.1
    71%
    23 Ratings
    N/A
    0 Ratings

    Player/Portal

    7.8
    78%
    20 Ratings
    N/A
    0 Ratings

    Learning content

    7.4
    74%
    27 Ratings
    N/A
    0 Ratings

    Mobile friendly

    4.6
    46%
    29 Ratings
    N/A
    0 Ratings

    Progress tracking & certifications

    8.0
    80%
    23 Ratings
    N/A
    0 Ratings

    Assignments

    8.2
    82%
    29 Ratings
    N/A
    0 Ratings

    Compliance management

    7.9
    79%
    16 Ratings
    N/A
    0 Ratings

    Learning administration

    7.2
    72%
    24 Ratings
    N/A
    0 Ratings

    Learning reporting & analytics

    6.8
    68%
    25 Ratings
    N/A
    0 Ratings

    Social learning

    4.8
    48%
    21 Ratings
    N/A
    0 Ratings

    Student and Faculty Administration

    Blackboard Learn

    Feature Set Not Supported
    N/A
    8.3

    Synergy Education Platform

    83%
    Synergy Education Platform ranks higher in 12/12 features

    Integrations with 3rd-Party Education Technology

    N/A
    0 Ratings
    3.0
    30%
    1 Rating

    Online Registration Management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    District Communications, such as messaging and alerting

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Roster Management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Platform Customization

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Teacher Self-Service

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Student Data Security

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Community Support

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Class Scheduling

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    State and National-level Reporting

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Compliance Support

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Teacher and Parent Mobile Application

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • Blackboard Learn is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    5.7

    Blackboard Learn

    57%
    57 Ratings
    5.0

    Synergy Education Platform

    50%
    3 Ratings

    Likelihood to Renew

    4.6

    Blackboard Learn

    46%
    11 Ratings

    Synergy Education Platform

    N/A
    0 Ratings

    Usability

    10.0

    Blackboard Learn

    100%
    5 Ratings

    Synergy Education Platform

    N/A
    0 Ratings

    Support Rating

    7.9

    Blackboard Learn

    79%
    27 Ratings

    Synergy Education Platform

    N/A
    0 Ratings

    Online Training

    7.0

    Blackboard Learn

    70%
    1 Rating

    Synergy Education Platform

    N/A
    0 Ratings

    Implementation Rating

    10.0

    Blackboard Learn

    100%
    2 Ratings

    Synergy Education Platform

    N/A
    0 Ratings

    Likelihood to Recommend

    Blackboard Learn

    A school with a well-established technology imprint with their students (for example, ours is a BYOB school where every student has their own laptop and must bring it to school every day and where over 99% of our families have reliable broadband at home) is a reasonable scenario for using The arrogance and intransigence of the sales force is quite disconcerting… They are no longer the only game in town and don't yet realize it. Less well-off schools/families may find it a challenge if students must be on campus or at a public library in order to use the technology. Obviously, during the pandemic, this became problematic for some districts.
    Anonymous | TrustRadius Reviewer

    Synergy Education Platform

    Very slow, you literally have to click save for every transaction or it is lost. It should have an autosave feature.It should have automatic commands:E for excusedor a one-click solution for excusing student work
    Nichole Kellerman | TrustRadius Reviewer

    Pros

    Blackboard Learn

    • Blackboard Learn makes submitting assignments electronically simple and provides a variety of built-in Web-based tools like e-portfolios, wikis, and blogs that our students use to create their own content.
    • Blackboard Learn is intuitive and easy to navigate from a students perspective
    • Blackboard Learn has many integrations available for connecting this LMS to other tools we use at our institution.
    Anonymous | TrustRadius Reviewer

    Synergy Education Platform

    • Analytics
    • Engagement Data
    • Streamlined Information
    Jaclyn Parker, MPA | TrustRadius Reviewer

    Cons

    Blackboard Learn

    • Blackboard Learn has some limitations when it comes to submissions
    • It is not that user friendly, I had to spend some time to get a hang of it in the beginning
    • I have been struggling a bit with deletion of manually added courses
    Meena B | TrustRadius Reviewer

    Synergy Education Platform

    • Less downtime during the day.
    • Not logging out after a certain time of inactivity.
    • Online user-manuals for each school district.
    Whitney Garnai, M. Ed. | TrustRadius Reviewer

    Pricing Details

    Blackboard Learn

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Synergy Education Platform

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Blackboard Learn

    Blackboard Learn 4.6
    Based on 11 answers
    There are several aspects of Desire2Learn that outweigh the benefits of using Blackboard. I find that the Desire2Learn system is a bit more user friendly and looks more up-to-date. However, the decision to renew systems is not up to me because the entire University uses the same system. Regardless, I think I would choose Desire2Learn over Blackboard because of its improved user interface.
    James Gurney | TrustRadius Reviewer

    Synergy Education Platform

    No score
    No answers yet
    No answers on this topic

    Usability

    Blackboard Learn

    Blackboard Learn 10.0
    Based on 5 answers
    It is very usable for both faculty and students. The interface is pretty intuitive and most students can use it without a lot of additional training. Faculty do need some training to effectively use the interface, but they usually get it pretty quickly. We have had to create some additional programming to give faculty a way to delve deeper into the content.
    Inez Whipple | TrustRadius Reviewer

    Synergy Education Platform

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Blackboard Learn

    Blackboard Learn 7.9
    Based on 27 answers
    My Blackboard support comes from the university I work with. They are responsive--eventually... but it takes them sometimes a week to respond to a reported issue. For example, I reported 2 issues last week and one was resolved and I was contacted about one still open option today. That is too long for a tech issue. I have not contacted any support offered directly by Blackboard, which may be a completely different experience altogether.
    Anissa Harris | TrustRadius Reviewer

    Synergy Education Platform

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Blackboard Learn

    Blackboard Learn 10.0
    Based on 2 answers
    Blackboard's Managed Hosting was top-notch in getting us up and running quickly.
    Anonymous | TrustRadius Reviewer

    Synergy Education Platform

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Blackboard Learn

    Coursera offers a variety of modules in which a team is able to work on then, but [Blackboard Learn] offers more options to understand how are the team members developing and which tasks have offered a harder challenger for them. [Blackboard Learn] also offers a variety of reports that can be generate by a team lead.
    Anonymous | TrustRadius Reviewer

    Synergy Education Platform

    Synergy is great at keeping all student data in one place.It is very inefficient for teachers entering grades.
    Nichole Kellerman | TrustRadius Reviewer

    Return on Investment

    Blackboard Learn

    • At one of the institutions that I worked for, the ROI was excellent for the number of users we were serving; however, I could not speak to other instances as I was not aware of the overall cost of the contract.
    Rachel Hudish | TrustRadius Reviewer

    Synergy Education Platform

    • Saved Time
    • Saved Money
    • Easier to Access Analytics
    Jaclyn Parker, MPA | TrustRadius Reviewer

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