BlackLine vs. Fiserv Prologue Financials

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlackLine
Score 8.9 out of 10
N/A
BlackLine's cloud-based financial operations management platform unifyies data and processes, automating repetitive tasks and enhancing accountability. BlackLine solutions for financial close, accounts receivable, and intercompany accounting support large enterprises and midsize companies.N/A
Prologue Financials
Score 1.0 out of 10
N/A
Prologue Financials from Fiserv, a fully integrated accounting solution, features enhanced, built-in automation and controls and a newly designed user interface, enabling users to increase the efficiency of financial accounting processes.N/A
Pricing
BlackLineFiserv Prologue Financials
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BlackLinePrologue Financials
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BlackLineFiserv Prologue Financials
Considered Both Products
BlackLine
Chose BlackLine
I have not used any of the other products, but we did evaluate them during our discovery phase. BlackLine was the "Cadillac" of the product offerings. You could get a similar product, and maybe even at a lower cost, but we wanted the best of the best, and that's what BlackLine …
Prologue Financials

No answer on this topic

Features
BlackLineFiserv Prologue Financials
Consolidation and Close
Comparison of Consolidation and Close features of Product A and Product B
BlackLine
8.3
143 Ratings
5% above category average
Fiserv Prologue Financials
-
Ratings
Financial data consolidation8.370 Ratings00 Ratings
Journal entries and reports8.492 Ratings00 Ratings
Multi-currency management7.872 Ratings00 Ratings
Detailed Audit Trails8.4123 Ratings00 Ratings
Customizable Workflows8.691 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BlackLine
-
Ratings
Fiserv Prologue Financials
9.0
1 Ratings
18% above category average
Pay calculation00 Ratings9.01 Ratings
Benefit plan administration00 Ratings9.01 Ratings
Direct deposit files00 Ratings9.01 Ratings
Salary revision and increment management00 Ratings9.01 Ratings
Reimbursement management00 Ratings9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
BlackLine
-
Ratings
Fiserv Prologue Financials
9.0
1 Ratings
17% above category average
API for custom integration00 Ratings9.01 Ratings
Plug-ins00 Ratings9.01 Ratings
Security
Comparison of Security features of Product A and Product B
BlackLine
-
Ratings
Fiserv Prologue Financials
9.0
1 Ratings
9% above category average
Single sign-on capability00 Ratings9.01 Ratings
Role-based user permissions00 Ratings9.01 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
BlackLine
-
Ratings
Fiserv Prologue Financials
9.0
1 Ratings
15% above category average
Dashboards00 Ratings9.01 Ratings
Standard reports00 Ratings9.01 Ratings
Custom reports00 Ratings9.01 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
BlackLine
-
Ratings
Fiserv Prologue Financials
9.0
1 Ratings
17% above category average
Accounts payable00 Ratings9.01 Ratings
Accounts receivable00 Ratings9.01 Ratings
Cash management00 Ratings9.01 Ratings
Bank reconciliation00 Ratings9.01 Ratings
Expense management00 Ratings9.01 Ratings
Time tracking00 Ratings9.01 Ratings
Fixed asset management00 Ratings9.01 Ratings
Multi-currency support00 Ratings9.01 Ratings
Multi-division support00 Ratings9.01 Ratings
Regulations compliance00 Ratings9.01 Ratings
Electronic tax filing00 Ratings9.01 Ratings
Self-service portal00 Ratings9.01 Ratings
Global Financial Support00 Ratings9.01 Ratings
Primary and Secondary Ledgers00 Ratings9.01 Ratings
Intercompany Accounting00 Ratings9.01 Ratings
Localizations00 Ratings9.01 Ratings
Journals and Reconciliations00 Ratings9.01 Ratings
Enterprise Accounting00 Ratings9.01 Ratings
Configurable Accounting00 Ratings9.01 Ratings
Centralized Rules Framework00 Ratings9.01 Ratings
Standardized Processes00 Ratings9.01 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
BlackLine
-
Ratings
Fiserv Prologue Financials
9.0
1 Ratings
20% above category average
Inventory tracking00 Ratings9.01 Ratings
Automatic reordering00 Ratings9.01 Ratings
Location management00 Ratings9.01 Ratings
Manufacturing module00 Ratings9.01 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
BlackLine
-
Ratings
Fiserv Prologue Financials
9.0
1 Ratings
18% above category average
Pricing00 Ratings9.01 Ratings
Order entry00 Ratings9.01 Ratings
Credit card processing00 Ratings9.01 Ratings
Cost of goods sold00 Ratings9.01 Ratings
Order Orchestration00 Ratings9.01 Ratings
End-to-end order visibility00 Ratings9.01 Ratings
Order exception Resolution00 Ratings9.01 Ratings
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BlackLineFiserv Prologue Financials
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Score 8.9 out of 10
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User Ratings
BlackLineFiserv Prologue Financials
Likelihood to Recommend
8.9
(337 ratings)
1.0
(2 ratings)
Likelihood to Renew
9.8
(22 ratings)
-
(0 ratings)
Usability
3.8
(52 ratings)
9.0
(1 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
8.3
(213 ratings)
9.0
(1 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
8.9
(7 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
BlackLineFiserv Prologue Financials
Likelihood to Recommend
BlackLine
BlackLine is well-suited for us when it comes to the bank reconciliations, as our systems feed right into BlackLine, and the various match sets reconcile the data effortlessly. BlackLine would work to its fullest extent if all departments utilized it, so you can take advantage of all the various products that are available.
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Fiserv
Fiserv Prologue Financials will automate and help streamline your accounting processes and increases your data accuracy and create efficiencies that enables time and resources to be directed to strategic and profitable activities. Instant correction to errors and automatic journal entry reversal are very effective and excellent detailed audit trail allowing easy tracking and monitoring.
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Pros
BlackLine
  • Segregation of duties - allows for a formal way to ensure that there is a separate preparer/approver for a given task or reconciliation.
  • Provides visibility - having account reconciliation data in one place has automated processes that were once very manual, and involved multiple team members aggregating data.
  • Streamlines communication and status of close - having all tasks in one place, in the same format gives us the visibility needed to manage our close process, and know the status of items that are still pending and open for action. This was previously a game of telephone between staff, managers, and leaders, and now has been automated via tasks.
  • Automation/Optimization - BlackLine provides a lot of opportunity to automate certain reconciliations based on thresholds, rules, and templates. This allows the team to use that time for researching actual issues, and keeping our balance sheet reconciliations clean.
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Fiserv
  • In my opinion, nothing is done well. I hate this program with an extreme passion.
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Cons
BlackLine
  • On the home page I can see Team Assignments usually first time not My assignments.
  • JV posting is slow.
  • Many error emails about failed JV with the same context.
  • We receive emails about task certification. Can we receive the list of reconciliations monthly?
  • Posted/prepared JVs cannot be deleted from the to-do list (there is only one extraordinary case, where we had a BL issue and the JV was booked but without a Document ID).
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Fiserv
  • Support is only available within business hours.
  • No free trials.
  • Takes time to implement during initial stages.
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Likelihood to Renew
BlackLine
BlackLine has made our finance team more effective and accurate. Our current ERP system is unable to do any sort of financial activities currently being done with our BlackLine licenses. Prior to BlackLine everything was done manually through Excel and stored in binders. There was no option for a paperless process. We are now 100% paperless in our close process, freeing up time, space and saving money on office supplies.
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Fiserv
No answers on this topic
Usability
BlackLine
BlackLine could use a little work in getting around the system. The interface is not without its issues including lots of scrolling up and down and a lack of using the entire screen. Importing of the initial setup data could be better defined and reimporting data to add additional fields could pose an issue of overwriting data in a negative way.
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Fiserv
Powerful tool that helps us to automate and to streamline our accounting processes and helps to deliver reliable and accurate accessible information that is crucial to the performance of our organization. Its easy to customize and to create financial reports of any kind from the GL and its ability to manipulate data through the system is amazing.
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Reliability and Availability
BlackLine
We never experienced an outage with BlackLine. The only time the system was unavailable was during planned outages for updates and upgrades usually Friday evening after 6pm pst until Saturday morning at 6am pst.
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Fiserv
No answers on this topic
Performance
BlackLine
BlackLine performs rather quickly considering the amount of data we were pushing in and out of it.
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Fiserv
No answers on this topic
Support Rating
BlackLine
Since implementing Blackline, our support team has had quite a bit of turnover, and as such, it has taken longer than normal to get meaningful resolutions to our issues. The people we have worked with have all been great and responsive. However, the turnover has definitely had an impact on our experience.
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Fiserv
It provides us with a fully integrated accounting management solution with effective account payables and investment portfolio accounting. It helps us to automate and to streamline our accounting processes and it allows us to create custom financial reports easily enabling faster reports with accurate financial accounting data.
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Online Training
BlackLine
Trainings are available for all topics on the BlackLine U portal. These were incredibly helpful when first starting with BlackLine to get the hang of it. Trainings are useful for any module. I have personally used this to teach myself how to use the tasks and variance modules, which are now fully utilized by my organization. The support team is also very helpful in training our team on anything additional we have needed.
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Fiserv
No answers on this topic
Implementation Rating
BlackLine
You will have to meet up with your final users, approver, internal auditor and accounting policy holder. Everyone has to agree. When you have a well written process, workflow, policy, approval requirement, and control, your implementation process will be much easier
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Fiserv
No answers on this topic
Alternatives Considered
BlackLine
I have not used any of the other products, but we did evaluate them during our discovery phase. BlackLine was the "Cadillac" of the product offerings. You could get a similar product, and maybe even at a lower cost, but we wanted the best of the best, and that's what BlackLine is. We wanted a product that we could grow into, rather than a product we would outgrow over time as our organization grows. We have only touched the surface with BlackLine so far, and we've already reaped the benefits.
Read full review
Fiserv
Fiserv Prologue Financials is easily available and deployed in Mac and Windows and allows our financial controllers to create simple custom reports that enable them to report faster with accurate financial data. Great product that provides us with excellent cash management and payment management processes.
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Scalability
BlackLine
After implementing BlackLine our company acquired another large company with multiple operations. We were able to use the COVID shutdown to bring them on board with BlackLine with little effort in the setup and training of the users.
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Fiserv
No answers on this topic
Return on Investment
BlackLine
  • Talent retention by creating roles with value-add work and reducing the mundane.
  • Promotion opportunities for those that have embraced BlackLine and have taken on more complex and more rewarding work as a result of the automation achieved.
  • Time savings which allowed teams to take on new projects without increasing headcount and without employee burnout.
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Fiserv
  • Instant correction to errors.
  • Real-time financial data.
  • Automatic journal entry reversals.
  • Detailed audit trails that allows effective tracking.
Read full review
ScreenShots

BlackLine Screenshots

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