My experience with Blackline.
September 19, 2024

My experience with Blackline.

Hajnalka Váradi-Rozina | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlackLine

I use it for booking (JV), task certification during monthly closing, and task/document upload mainly for audit purposes (account reconciliation, SOX control, etc.). I need to use all views, approver (for others' JV approval or task approval), and reviewer (process flow check), but I mainly use the preparer view.

Pros

  • We can easily find many data in the "controlling overview" function.
  • JV uploads if all requirements are met, but the validation is also beneficial when we have failed JV.
  • To do lists.

Cons

  • On the home page I can see Team Assignments usually first time not My assignments.
  • JV posting is slow.
  • Many error emails about failed JV with the same context.
  • We receive emails about task certification. Can we receive the list of reconciliations monthly?
  • Posted/prepared JVs cannot be deleted from the to-do list (there is only one extraordinary case, where we had a BL issue and the JV was booked but without a Document ID).
  • Improved visibility.
  • The possibility of making mistakes in accounting is reduced.
  • Time-saving (eg. JV booking, Excel can be so many rows, easy to find data.)
Because I am satisfied, there is also room for improvement here.
In our company, BL supports many areas (SOX controls, audit, accounting). For so many units, I think it is very useful, especially for the management.
I do not have experience with similar product.

Do you think BlackLine delivers good value for the price?

Yes

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BlackLine go as expected?

I wasn't involved with the implementation phase

Would you buy BlackLine again?

Yes

Task certification—I think it is a really good function; many data are easily available. Less appropriate: Reconciliation—Clone function/Additional rows and adjusting. It is very slow and not user-friendly.

BlackLine Feature Ratings

Financial data consolidation
8
Journal entries and reports
7
Multi-currency management
6
Detailed Audit Trails
9
Reconciliation Automation
8
Close Checklist
8
Customizable Workflows
8

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