BlueSnap vs. dLocal

Bluesnap admin usability is much higher than other processing gateways on the market. The integration and reporting is above average

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dLocal does a very good job of explaining why payments fail when they occur, and makes it clear what happened. I work with Onesource too, and it doesn't explain this very well. There is a specific payment in Brazil called PIX, as if it were a digital wallet that makes payments immediately. This payment is processed by Demerge, but it is not possible to find this type of payment in platform. So sometimes the client makes the payment in this way to another account by mistake, and we are unable to locate it on our part.

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• Sufficiently good technical documentation.
• Good sandbox (though missing some features).
• Stable, works quite well.
• Continuously improving.
• Great webinars, information sharing.
• Economic.
• A company of people.

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• User-friendly layout, easy to use
• It doesn't lock and generally doesn't stay offline
• has sufficient information about the payment and who made it

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• Launch support was lacking. They did help with initial setup but after that, it was tough to get questions addressed.
• Reporting is robust but complicated.
• Having support staff on both coasts.

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• no need to select the time period to search with any filter
• Few times the website does not open and a message appears
• Payment via Pix (Brazil) is processed by Demerge, but it is not possible to search on the dLocal website

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The dLocal platform is very easy to use, and has a well thought out user experience. It's intuitive for you to find what you want, with the different filters that the site offers. As well as information that returns about a specific payment, such as all customer-related content, which is used to find Spotify accounts

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Merchant e solutions has a truly awful admin website and is clunky to use. There are almost no options for customization. Bluesnap allows configuration to fit our needs and a much better customer service experience.

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dLocal is the most complete among the platforms I use in my daily life, in relation to searching for payments. both in layout, UX, optimization, among other things. In addition to being possible to locate several different types of payments from different countries. As a comparison, Onesource works mostly only for payments in Latin America

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• Pro-Active Support Response.
• Seamless Integration with our CRM and other tools.
• Offering Multiple Payment Options to Customer leading to more conversions.

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• dLocal helps businesses accept payments in new markets, which helps attract more customers and increases sales. ROI can be positive with customer growth and geographic diversification.
• dLocal can reduce payment costs by uniting and simplifying international and local payments on one platform, which can help you make better money
• dLocal can require a lot of investment, training and changes to internal processes. If adaptation is not efficient or emerging markets do not perform as expected, it may delay returns or result in losses.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info