BMC Helix Virtual Agent vs. Landbot

BMC Helix Virtual Agent

BMC Helix Virtual Agent

3 Reviews and Ratings

Landbot

Landbot

7 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
BMC Helix Virtual Agent	Score 8.0 out of 10	N/A	BMC Helix Virtual Agent (formerly Helix Chatbot) is designed to offer intelligent, omni-channel experiences to drive employee engagement and productivity via BMC Helix Digital Workplace and BMC Helix Business Workflows. These applications address changing expectations around user experiences and go beyond convenience; AI-powered experiences make digital services easier for IT organizations to deploy and easier and more appealing for employees to consume.	N/A
Landbot	Score 7.0 out of 10	N/A	Landbot.io is a no-code chatbot platform used by businesses to build frictionless conversational experiences from end-to-end. With the goal of turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams increase their efficiency and cut operating costs. Whether it's for WhatsApp, Web, or Messenger, the user can create automated chatbot flows to better engage customers and…	$39 per month

Pricing

BMC Helix Virtual Agent

Landbot

Editions & Modules

No answers on this topic

Sandbox: $0
Per Month Per User
Starter: $39
per month
Pro: $99
per month
Business: Starting at $300
per month

Offerings

Pricing Offerings
BMC Helix Virtual Agent	Landbot
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	BMC Helix Virtual Agent	Landbot

Best Alternatives
	BMC Helix Virtual Agent	Landbot
Small Businesses	Front Score 9.0 out of 10	Front Score 9.0 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	BMC Helix Virtual Agent	Landbot
Likelihood to Recommend	- (0 ratings)	8.0 (2 ratings)
Support Rating	- (0 ratings)	10.0 (1 ratings)

User Testimonials
	BMC Helix Virtual Agent	Landbot
Likelihood to Recommend	BMC Helix No answers on this topic	Landbot.io Well Suited: If you are looking for a bot - - that is easy to build, that requires no IT person - that has competitive prices - that has a clean and easy reporting option, which can help the data analytics. Not Well Suited: Though it has Dialogflow integration, you cannot use it as a complete self-learning bot solution. If you are looking for a bot that is self-learning you have to go for IBM Watson Assistant/Dialogflow/SAP Conversational AI. Incentivized Verified User Anonymous Read full review
Pros	BMC Helix No answers on this topic	Landbot.io Simple visual constructor for your bots Many bot patterns Zapier and Webhooks Full customization CSS for your bots Incentivized VK Vitali Kosyrau CEO (Chief Executive Officer) Read full review
Cons	BMC Helix No answers on this topic	Landbot.io Keywords Jump Feature: As a feature, it is good. But there is a scope of improvement that I see. In our Business, there are a lot of words that are similar for example Bearing/Bear ring/Bearing. So, at times the bot takes some time to find the exact keyword what the user wants and then route it accordingly. Most of the time, it does right, but at times it doesn't. Incentivized Verified User Anonymous Read full review
Support Rating	BMC Helix No answers on this topic	Landbot.io Everything is simple. Very helpful support team. Always answer your question and help solve the problem. Incentivized VK Vitali Kosyrau CEO (Chief Executive Officer) Read full review
Alternatives Considered	BMC Helix No answers on this topic	Landbot.io Drift is quite pricey, on the cost part, Landbot was much better with almost similar features. Also, on the UI front, Landbot was a pretty decent tool compared with Drift or MobileMonkey. The usage was easy, the reporting was very easy to get. Considering all these parameters, we chose Landbot for our Organization. Incentivized Verified User Anonymous Read full review
Return on Investment	BMC Helix No answers on this topic	Landbot.io Fast payback on advertising budget due to high conversion. Need a mobile application for chat operators, if the leads want to chat with a living person. Incentivized VK Vitali Kosyrau CEO (Chief Executive Officer) Read full review
ScreenShots		Landbot Screenshots