BMC Helix ITSM vs. Giva Change Management
BMC Helix ITSM vs. Giva Change Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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BMC Helix ITSM | N/A | BMC Helix ITSM replaces Remedy. It is a broad suite of ITSM, tools with strong integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations. | N/A | |
Giva Change Management | N/A | Giva is a help desk / customer service software company headquartered in Sunnyvale, California. Giva also offers their IT Change Management solution. Giva's dashboard, notifications and alerts keep users informed, to enable more peer reviews and collaboration around releases. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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BMC Helix ITSM | Giva Change Management | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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BMC Helix ITSM | Giva Change Management | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | No answers on this topic |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Whatfix Score 9.3 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.3 out of 10 | Whatfix Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BMC Helix ITSM | Giva Change Management | |
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Likelihood to Recommend | 8.9 (51 ratings) | - (0 ratings) |
Likelihood to Renew | 9.0 (6 ratings) | - (0 ratings) |
Usability | 6.5 (3 ratings) | - (0 ratings) |
Support Rating | 8.1 (9 ratings) | - (0 ratings) |
Implementation Rating | 6.6 (2 ratings) | - (0 ratings) |
Configurability | 5.0 (1 ratings) | - (0 ratings) |
Product Scalability | 8.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 7.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 8.0 (1 ratings) | - (0 ratings) |
BMC Helix ITSM | Giva Change Management | |
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Likelihood to Recommend | BMC Software Inc. | Giva, Inc No answers on this topic |
Pros | BMC Software Inc. | Giva, Inc No answers on this topic |
Cons | BMC Software Inc. | Giva, Inc No answers on this topic |
Likelihood to Renew | BMC Software Inc. | Giva, Inc No answers on this topic |
Usability | BMC Software Inc. | Giva, Inc No answers on this topic |
Support Rating | BMC Software Inc. | Giva, Inc No answers on this topic |
Implementation Rating | BMC Software Inc. | Giva, Inc No answers on this topic |
Alternatives Considered | BMC Software Inc. | Giva, Inc No answers on this topic |
Scalability | BMC Software Inc. | Giva, Inc No answers on this topic |
Return on Investment | BMC Software Inc. | Giva, Inc No answers on this topic |
ScreenShots |