Bonterra DonorDrive vs. GoFundMe Charity

I have used many fundraising and giving platforms over the years, and DonorDrive is by far the easiest and most comprehensive. I try to utilize all of the features and find that I am regularly expanding my custom reporting for outreach, prospecting, and forecasting. It is even better now that it is linked directly with Salesforce.

Incentivized

GoFundMe is well suited for personal appeals where a story can be told and donors feel an immediate result or effect. It is less appropriate for larger mass appeals that are not targeted directly to a specific cause. For example, not good for companies to ask for funding for operating expenses.

Incentivized

• Does data calculation of key KPIs for you as soon as you pull up the event.
• Your data is at your fingertips. Want to contact a current walker, all the info you need is right in the dashboard. No having to look the constituent up, pull a report, etc.
• They have a great online support (chat and email features) as well as great how to videos. Saves me time as well because I can send my users there instead of having to help them troubleshoot.

Incentivized

• Peer-to-peer fundraising
• Fundraising pages

Incentivized

• I wish that there were more standard reporting options; many of the reports I regularly use are considered "custom" by DonorDrive.
• I wish that reports and event information were not archived so soon.

Incentivized

• Need a clearer picture of your campaign status, especially around publishing (making it live).
• Processing rates are not horrible but not great either - If we used our own processor our fees would be cut in half.

Incentivized

I use DonorDrive daily and find it easy and efficient, but I wish many of the custom reports I run were standard and easier to run. I also wish that archived events stayed live or were open for longer. Otherwise, compared with past platforms, I much prefer the value of DonorDrive and the ease of use, and the Salesforce integration has been a game-changer.

Incentivized

GoFundMe is very easy to use and does a great job allowing us to share insights and stories to leave a lasting impression on donors. From setting up the account to ending the appeal, the entire process has been very user-friendly. I'm very impressed with the experience so far and plan to continue using it for future campaigns.

Incentivized

Crowdrise has been great with their customer support. They have always been helpful and available. They also have several resources on their website that has been useful to other areas of our non-profit. Their relatability has been positive for us and has made us feel taken care of and considered.

Incentivized

I have used Blackbaud's Kintera, Team Raiser, and a few more versions

Incentivized

Since GFM was selected for us I can't give the rationale behind that. However, I do think that Qgiv and Salsa are more internally user-friendly and provide at least the same amount of functionality. That being said, the other two (I think) require CRMs to use whereas GFM can just integrate with others, making it a better choice for one-off campaigning.

Incentivized

• Very large ROI! Our numbers grew by 17% in online fundraising in year one, and we are well on our way to seeing that increase or more in year two.

Incentivized

• Brought in new donors from outside our solicitation area.
• Appeals to younger audiences.
• Great way to include client testimonials and stories.

Incentivized