BotSailor vs. Chatfuel

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BotSailor
Score 4.0 out of 10
N/A
BotSailor is a chatbot builder for WhatsApp, Facebook Messenger, Instagram DM, and Telegram, and it's free for up to 1,000 subscribers. It's not just a chatbot builder; it's a chatbot marketing software with Live Chat. BotSailor can be used to broadcast unlimited WhatsApp messages for promotions, newsletters, or any kind of business communication. It offers a chat widget that can be used on websites to grow subscribers and provide instant replies to customer queries. User…
$0
1,000 Subscribers
Chatfuel
Score 9.9 out of 10
N/A
Chatfuel headquartered in San Francisco provides their AI chatbot building tool for Facebook Messenger.
$15
per month
Pricing
BotSailorChatfuel
Editions & Modules
No answers on this topic
Pro
$15
per month
Free
Free
Premium
Contact sales team
Offerings
Pricing Offerings
BotSailorChatfuel
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BotSailorChatfuel
Best Alternatives
BotSailorChatfuel
Small Businesses
Front
Front
Score 9.2 out of 10
Front
Front
Score 9.2 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BotSailorChatfuel
Likelihood to Recommend
-
(0 ratings)
9.0
(3 ratings)
Support Rating
-
(0 ratings)
7.7
(3 ratings)
User Testimonials
BotSailorChatfuel
Likelihood to Recommend
Xerone IT
No answers on this topic
Chatfuel
Chatfuel is great for a small team looking to easily implement and set up Facebook chatbots for their clients for ease of community management, etc. Chatfuel is not necessarily meant for large scale operations that require complex workflows and chatbot requirements, it is limited to Facebook Messenger and is not 100% intuitive in this regard.
Read full review
Pros
Xerone IT
No answers on this topic
Chatfuel
  • Easy to use without experience
  • Cost vs. benefit ratio very good
  • Integrations possible through API
  • Conversion funnels can be created
Read full review
Cons
Xerone IT
No answers on this topic
Chatfuel
  • Setting it up is time-consuming.
Read full review
Support Rating
Xerone IT
No answers on this topic
Chatfuel
I haven't dealt with the support channel, so I cannot provide a full review for this
Read full review
Alternatives Considered
Xerone IT
No answers on this topic
Chatfuel
Both offer bot service to reply to messages from Facebook. The difference is that Chatfuel gives you the option of being able to create conversion funnels or fixed conversation changes.
Connecting to our API is free from Chatfuel and integration with other providers has an additional cost.
AIVO has no option to create conversation flows if not through keywords.
Read full review
Return on Investment
Xerone IT
No answers on this topic
Chatfuel
  • It helped overall with visitor engagement.
Read full review
ScreenShots

BotSailor Screenshots

Screenshot of the dashboardScreenshot of the interface to connect botsScreenshot of the visual flow builderScreenshot of a list of botsScreenshot of action button botsScreenshot of the chat widget and short links, used to share on websites and social medias to grow subscribers