Likelihood to Recommend BQE CORE is well suited for a firm trying to get a better understanding of their project performance as a whole as well as better manage time and project resources. It is not the greatest for client management through a project or through invoicing, but it is do-able within the system.
Read full review If your organization needs to report to clients or other departments on a regular basis, then Sage Timeslips will help you create those reports. It contains all the client data you want it to, time spent for that client and every invoice ever created for that client. You can easily open a new client, close or suspend that client, and then open it again if necessary just with one click.
Read full review Pros Invoice Collections within Billing is a great tool because of the ability to take notes and track contact. Invoices are professional looking and easy for our clients to understand the overall progress within each phase of their project. Dashboards are the best tool EVER! The Contact List feature within Clients setup is the perfect way to track multiple project managers within a large company that also has multiple contracts with us. Read full review Ability to track time easily across the firm. Ability to create codes enabling consistent descriptions of services and less painful data entry. Ability to design invoices per the clients request and export the billing data into systems such as CounselLink for our clients. Read full review Cons Customizable Reporting Linking Project to Payment all together Assigning contacts to particular roles - such as Invoicing, Contracts, etc. Accounting Functionality - they are basically a project management accounting software, so in my opinion, they could learn some things from other accounting software such as QuickBooks etc. Read full review I would like to see web access so that I am not limited to access only via my primary computer. I would like the program to be more intuitive with self-correcting verbiage. When inputting multiple data for one client, I'd like the program to be more intuitive by self filling or having the option to self fill the biller's name, the service and the client fields. Read full review Likelihood to Renew We have been using Core for a few years now, and honestly started to look at other software systems to see what was out there. What we chose was a nightmare for migration so we never left Core. Now we have added invoicing and payments from Core instead of double entry with QBO. Still only a few cycles in but looks like it will be up to speed soon and working smoothly.
Read full review Usability The foundation is awesome, like I have said before, however the house being built on it, the educational resources being provided to us (more of sales pitches that don't work), and flexible workflow opportunities, is making us look elsewhere for how much we will be spending on per user. It's crazy to think how flexible they are not when it comes to user settings. Lack of integration with other sources is awful.
Read full review Reliability and Availability I can only remember a couple of times in 4 years that Core has been unavailable.
Read full review Performance This is one area that does need some improvement. It can be slow at time, so we had our IT look at it from our side and we had no issues, so it has to be some slowness on their side.
Read full review Support Rating As a new employee and CORE user, I talk to support on a weekly basis. I have never had to wait for more than 3 min to get connect with a support rep, and all my questions have been answered. The support representatives are polite and eager to help no matter how simple your question is.
Read full review I have not had to use Timeslips support, but I know our Office Manager has had to use them from time to time. She reports that they are quite helpful, but are always suggesting we purchase an upgrade to our current program.
Read full review Online Training Make sure you have someone training you that fits your style of learning.
Read full review Implementation Rating It does take some time to understand the options and to find the best invoice template.
Read full review Alternatives Considered Deltek Vision is far more advanced, more encompassing and offers more flexibility with what you want to do. However, it's also quite difficult to use, whereas BQE CORE is intuitive and user friendly. The trade off is worth it in some arenas but overall it's not suited for a larger fast paced company. Great for smaller companies.
Read full review A law firm I previously worked at used ProLaw to enter our firm's billing, sending out bills and doing reports. I only entered time using ProLaw, so I cannot go into much detail about it. However, Sage Timeslips can do a lot more than ProLaw, and it is a lot easier to enter new cases, enter time and expenses and run reports compared to ProLaw.
Read full review Scalability This software works on a small and large scale.
Read full review Return on Investment Quick setup of new tasks under a parent project, with immediate hourly billing to it. Monitoring of details of non-chargeable efforts in appropriate detail Validation of hourly cost, billing cost, benefit cost, profitability by person and role Company tracking of write-off's included in corporate and project reporting, no data is "lost" Can track excessive work time as +PTO in lieu of pay for use as future vacation Read full review Sage Timeslips has enabled our firm to manage a variety of users across various offices to streamline our billing process. The ability to customize the system to meet our clients billing guidelines and various billing systems is a huge benefit for us. Sage Timeslips allows our firm to have consistency and easy tracking of billable time to ensure we are meeting our quotas. Read full review ScreenShots