Brand Embassy (discontinued) vs. Total Support HelpDesk CRM
Brand Embassy (discontinued) vs. Total Support HelpDesk CRM
Product | Rating | Most Used By | Product Summary | Starting Price |
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Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month | |
![]() Total Support HelpDesk CRM | N/A | N/A | N/A |
Brand Embassy (discontinued) | Total Support HelpDesk CRM | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Brand Embassy (discontinued) | Total Support HelpDesk CRM | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Brand Embassy (discontinued) | Total Support HelpDesk CRM | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brand Embassy (discontinued) | Total Support HelpDesk CRM | |
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Likelihood to Recommend | 2.0 (12 ratings) | - (0 ratings) |
Likelihood to Renew | 7.7 (5 ratings) | - (0 ratings) |
Usability | 1.0 (1 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 3.0 (4 ratings) | - (0 ratings) |
Brand Embassy (discontinued) | Total Support HelpDesk CRM | |
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Likelihood to Recommend | ![]() Discontinued Products
| ![]() Resource Dynamics No answers on this topic |
Pros | ![]() Discontinued Products
| ![]() Resource Dynamics No answers on this topic |
Cons | ![]() Discontinued Products
| ![]() Resource Dynamics No answers on this topic |
Likelihood to Renew | ![]() Discontinued Products
| ![]() Resource Dynamics No answers on this topic |
Usability | ![]() Discontinued Products
| ![]() Resource Dynamics No answers on this topic |
Support Rating | ![]() Discontinued Products
| ![]() Resource Dynamics No answers on this topic |
Alternatives Considered | ![]() Discontinued Products
| ![]() Resource Dynamics No answers on this topic |
Return on Investment | ![]() Discontinued Products
| ![]() Resource Dynamics No answers on this topic |
ScreenShots | Brand Embassy (discontinued) Screenshots |