Brand Embassy (discontinued) Reviews
Brand Embassy (discontinued)

Brand Embassy (discontinued)Competitors and Alternatives

Most Commonly Comparedto Brand Embassy (discontinued)

Best Brand Embassy (discontinued) Alternatives for Small Businesses

Simplify360

Score 7.8 out of 10

Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises. Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Front

Score 8.8 out of 10

Front is a communication hub that helps businesses keep the human touch in every interaction.

Higher Rated Features

There is not enough information to display features

Popular Integrations

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Sprout Social

Score 8.7 out of 10
Learn More

Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives…

Higher Rated Features

  • Channel coverage/integration
  • Account management
  • Publishing

Popular Integrations

There is not enough information to display integrations.

Freshdesk

Score 8.6 out of 10
Start Free Trial

Freshdesk is a cloud-based customer service software that helps businesses of all sizes to deliver customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets the user automate workflows, provide self-service, manage SLAs, and measure metrics, to stay on top of customer support. Freshdesk also offers out-of-the-box features like an AI-powered support chatbot, predictive…

Higher Rated Features

  • Multi-Channel Help
  • Incident and problem management
  • Self Help Community

Popular Integrations

There is not enough information to display integrations.

Desk.com (discontinued)

Score 8.3 out of 10

Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement.

Higher Rated Features

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Popular Integrations

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Brand24

Score 8.5 out of 10

Brand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights.This tool is designed to keep track of online conversations about a brand, its products, and competitors.It collects real-time data from millions of sources, including social media platforms (Facebook, Instagram, Twitter, Twitch, TikTok, Youtube, Telegram), podcasts, publicly available newsletters, online news sites, blogs, forums, reviews sites. Some of the key features of Brand24 are: Real…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Hootsuite

Score 8.1 out of 10
Try Hootsuite Today

Hootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from…

Higher Rated Features

  • Channel coverage/integration
  • Publishing
  • Account management

Popular Integrations

There is not enough information to display integrations.

Zoho Desk

Score 7.8 out of 10

Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Best Brand Embassy (discontinued) Alternatives for Medium-sized Companies

Front

Score 8.8 out of 10

Front is a communication hub that helps businesses keep the human touch in every interaction.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Sprout Social

Score 8.7 out of 10
Learn More

Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives…

Higher Rated Features

  • Channel coverage/integration
  • Account management
  • Publishing

Popular Integrations

There is not enough information to display integrations.

Freshdesk

Score 8.6 out of 10
Start Free Trial

Freshdesk is a cloud-based customer service software that helps businesses of all sizes to deliver customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets the user automate workflows, provide self-service, manage SLAs, and measure metrics, to stay on top of customer support. Freshdesk also offers out-of-the-box features like an AI-powered support chatbot, predictive…

Higher Rated Features

  • Multi-Channel Help
  • Incident and problem management
  • Self Help Community

Popular Integrations

There is not enough information to display integrations.

Emplifi Social Marketing Cloud

Score 8.4 out of 10

Brands can use Emplifi Social Marketing Cloud to elevate their social media presence, engage with customers, and gather insights for real-time business decisions. With solutions covering content creation, scheduling and publishing, analytics, UGC, social listening, influencer marketing, community management, and social care, Emplifi provides a suite of tools to meet social media needs.Data and Automated workflows: Emplifi unifies teams across social media marketing, commerce, and customer…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Desk.com (discontinued)

Score 8.3 out of 10

Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Brand24

Score 8.5 out of 10

Brand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights.This tool is designed to keep track of online conversations about a brand, its products, and competitors.It collects real-time data from millions of sources, including social media platforms (Facebook, Instagram, Twitter, Twitch, TikTok, Youtube, Telegram), podcasts, publicly available newsletters, online news sites, blogs, forums, reviews sites. Some of the key features of Brand24 are: Real…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Sprinklr Service

Score 4.5 out of 10

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables customer and agent experience across 30+ digital, social and voice channels, and delivers real-time insights. Enables customers to interact with a brand on their preferred channel for consistent brand experience.Empowers agents with unified/360 customer view and recommends the most relevant responses with AI to improve agent productivity and experience. Provides insights to supervisors to drive…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Hootsuite

Score 8.1 out of 10
Try Hootsuite Today

Hootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from…

Higher Rated Features

  • Channel coverage/integration
  • Publishing
  • Account management

Popular Integrations

There is not enough information to display integrations.

Khoros Service

Score 8.0 out of 10
Get a Demo

Khoros Service offers omnichannel engagement on publicly available channels like social, digital, chat, and voice, as well as owned online communities like Khoros Communities. The solution offers 1-to-1 and 1-to-many engagement with customers and consumers, bringing together automation through bots and human agents. Customer inquiries and support-related conversations can be routed and prioritized based on a variety of parameters, and the robust agent desktop solution allows agents to…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Zoho Desk

Score 7.8 out of 10

Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Best Brand Embassy (discontinued) Alternatives for Enterprises

Front

Score 8.8 out of 10

Front is a communication hub that helps businesses keep the human touch in every interaction.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Sprout Social

Score 8.7 out of 10
Learn More

Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives…

Higher Rated Features

  • Channel coverage/integration
  • Account management
  • Publishing

Popular Integrations

There is not enough information to display integrations.

Emplifi Social Marketing Cloud

Score 8.4 out of 10

Brands can use Emplifi Social Marketing Cloud to elevate their social media presence, engage with customers, and gather insights for real-time business decisions. With solutions covering content creation, scheduling and publishing, analytics, UGC, social listening, influencer marketing, community management, and social care, Emplifi provides a suite of tools to meet social media needs.Data and Automated workflows: Emplifi unifies teams across social media marketing, commerce, and customer…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Desk.com (discontinued)

Score 8.3 out of 10

Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Sprinklr Service

Score 4.5 out of 10

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables customer and agent experience across 30+ digital, social and voice channels, and delivers real-time insights. Enables customers to interact with a brand on their preferred channel for consistent brand experience.Empowers agents with unified/360 customer view and recommends the most relevant responses with AI to improve agent productivity and experience. Provides insights to supervisors to drive…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Khoros Service

Score 8.0 out of 10
Get a Demo

Khoros Service offers omnichannel engagement on publicly available channels like social, digital, chat, and voice, as well as owned online communities like Khoros Communities. The solution offers 1-to-1 and 1-to-many engagement with customers and consumers, bringing together automation through bots and human agents. Customer inquiries and support-related conversations can be routed and prioritized based on a variety of parameters, and the robust agent desktop solution allows agents to…

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.