TrustRadius

Brand24 vs. FireText

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brand24
Score 9.0 out of 10
N/A
Brand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights.This tool is designed to keep track of online conversations about a brand, its products, and competitors. It collects real-time data from millions of sources, including social media platforms (Facebook, Instagram, Twitter, Twitch, TikTok, Youtube, Telegram), podcasts, publicly available newsletters, online news sites, blogs, forums, reviews sites. Some of the key features…
$99
per month
FireText
Score 9.0 out of 10
N/A
FireText’s bulk SMS platform is a communication tool for businesses to reach out to customers (and staff). Using FireText businesses can provide updates, boost sales, and improve relationships to wow customers. The text marketing platform aims to make complicated systems a thing of the past, enabling users to send bulk SMS marketing campaigns or individual transactional messages. FireText boasts outstanding customer support, an easy to use platform and strict diligence to…N/A
Pricing
Brand24FireText
Editions & Modules
Individual
$99
per month 1 user
Team
$179
per month Unlimited users
Pro
$249
per month Unlimited users
Enterprise
$499
per month Unlimited users
No answers on this topic
Offerings
Pricing Offerings
Brand24FireText
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Brand24FireText
Best Alternatives
Brand24FireText
Small Businesses
Yext
Yext
Score 7.8 out of 10
OneSignal
OneSignal
Score 8.0 out of 10
Medium-sized Companies
Yext
Yext
Score 7.8 out of 10
EZ Texting
EZ Texting
Score 9.1 out of 10
Enterprises
Yext
Yext
Score 7.8 out of 10
Airship
Airship
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Brand24FireText
Likelihood to Recommend
8.2
(9 ratings)
-
(0 ratings)
User Testimonials
Brand24FireText
Likelihood to Recommend
Brand24
Brand24 is perfect for a company that wants to build up its social media presence. It's great to know when our organization is mentioned online so I can engage with other companies. I like the mobile app but if there was a way to be notified via phone with it that would make it even better.
BC
Brittany Cosby
Marketing Coordinator
Read full review
FireText
No answers on this topic
Pros
Brand24
  • The interface of Brand24 is extremely easy to use and easy to understand for beginnings or mid-level emoloyees
  • The results in Brand24 are organized clearly in buckets that you can either PDF or download the raw data
  • Brand24 looks at several social platforms rather than just 1 or 2, like some other tools are limited to
Kelcey Zacarese | TrustRadius Reviewer
Kelcey Zacarese
Analytics Manager, Social
Read full review
FireText
No answers on this topic
Cons
Brand24
  • The user interface was confusing. I had to reach out to support for help, and I'm a pretty tech-savvy person to begin with. Support resolved my issue.
James McTavish | TrustRadius Reviewer
James McTavish
Senior Sales Development
Read full review
FireText
No answers on this topic
Alternatives Considered
Brand24
I would start with Mention as opposed to beginning with Brand24. We originally used Mention but the price was increasing year-over-year so we wanted to try a cheaper alternative. We eventually did go back to Mention after Brand24, due to its ease of use and it was also easier to monitor our brand with Mention in the end.
Mark Anderson | TrustRadius Reviewer
Mark Anderson
Digital Marketing Specialist - Team Lead
Read full review
FireText
No answers on this topic
Return on Investment
Brand24
  • Positive: We can respond to customers in a reasonably realistic timeframe.
  • Positive: We get updates from old content that has new activity.
Tamar Weinberg | TrustRadius Reviewer
Tamar Weinberg
Social Media Customer Experience and Success Lead
Read full review
FireText
No answers on this topic
ScreenShots

Brand24 Screenshots

Screenshot of the web-based dashboard that provides actionable customer insights, email alerts, influencer analysis, automated & customized PDF reports, and infographics. Brand24 can be used to measure key metrics around buzz and sentiment.Screenshot of Brand24 collecting real-time social data. It is designed to keep track of online conversations about a brand and its products.Screenshot of The analytics dashboard.Screenshot of Influencer tab.

FireText Screenshots

Screenshot of The FireText SMS platform, allows you to send out your business SMS messages in three simple stages. Select who you want to send to - this can either be a bulk contact group, or an individual message. Then simply decide who the message is coming from, this can be a business name or a mobile number. Finally, compose your message. The platform is simple and easy to use it is still packed with features and these can easily be utilised within each text campaign you send.