What users are saying about
11 Ratings
11 Ratings
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Score 8 out of 101

Likelihood to Recommend

Brand24

Brand24 is best suited for a brand who is looking for insights from a certain campaign that their brand conducted, and/or certain trends that have been circulating in their brand's social landscape amongst competitors. They successfully can track hashtag reach which I find to be one of their strongest qualities
Kelcey Zacarese profile photo

Pros

Brand24

  • The interface of Brand24 is extremely easy to use and easy to understand for beginnings or mid-level emoloyees
  • The results in Brand24 are organized clearly in buckets that you can either PDF or download the raw data
  • Brand24 looks at several social platforms rather than just 1 or 2, like some other tools are limited to
Kelcey Zacarese profile photo

Cons

Brand24

  • The user interface was confusing. I had to reach out to support for help, and I'm a pretty tech-savvy person to begin with. Support resolved my issue.
James McTavish profile photo

Alternatives Considered

Brand24

Unfortunately I believe that Brand24 is not as complex and helpful as Brandwatch or Spredfast, but I do believe it is a more modern and complex tool than Sysomos. Brandwatch and Spredfast just have more abilities and seem to pull in more complex and comprehensive data that is incredibly useful to our clients.
Kelcey Zacarese profile photo

Return on Investment

Brand24

  • Positive: helped with new business client requests that required social listening
  • Positive: helped with current client requests on tracking certain campaigns we ran on LTO (limited time offer) items
  • Negative: did not compute all the metrics we were looking for
Kelcey Zacarese profile photo

Pricing Details

Brand24

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Brand24 Editions & Modules

Brand24
Edition
Plus
$491
Premium
$991
Max
$3491
1. per month
Additional Pricing Details

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