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Brand24 vs. LocalReviewDesk

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Brand24

26 Reviews and Ratings

LocalReviewDesk

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brand24

    Score9 out of 10
    		N/ABrand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights.This tool is designed to keep track of online conversations about a brand, its products, and competitors. It collects real-time data from millions of sources, including social media platforms (Facebook, Instagram, Twitter, Twitch, TikTok, Youtube, Telegram), podcasts, publicly available newsletters, online news sites, blogs, forums, reviews sites. Some of the key features…

    $99

    per month

    LocalReviewDesk

    		N/AN/ALocalReviewDesk is review management software for local businesses. It turns branded QR posters and NFC cards into a simple system for collecting Google reviews and private customer feedback without review gating. The product is designed for single-location and small multi-location businesses, including cafés, restaurants, salons, dental and allied-health clinics, automotive businesses and trades, rather than large enterprise marketing teams. How…

    $20

    per month per seat

    Pricing
    Brand24LocalReviewDesk
    Editions & Modules
    Individual
    $99
    per month 1 user
    Team
    $179
    per month Unlimited users
    Pro
    $249
    per month Unlimited users
    Enterprise
    $499
    per month Unlimited users
    LocalReviewDesk (Monthly)
    $20
    per month per seat
    LocalReviewDesk (Annual)
    $200
    per year per seat
    Offerings
    Pricing Offerings
    Brand24LocalReviewDesk
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing is based on the number of locations, not feature tiers. Every location receives the complete feature set. The first location costs USD $49 per month, with each additional location priced at USD $20 per month, up to a maximum of 12 locations. Annual plans are billed at the equivalent of ten months, making the first location USD $490 per year. There are no setup fees or long-term contracts, and subscriptions can be cancelled at any time. Each location includes two branded NFC review cards at no additional cost. Extra cards cost USD $14.99 each as a one-time purchase, including shipping, and do not affect the monthly subscription price.
    More Pricing Information
    Best Alternatives
    Brand24LocalReviewDesk
    Small Businesses
    Birdeye
    Score8.7 out of 10
    Brand24
    Score9 out of 10
    Medium-sized Companies
    Birdeye
    Score8.7 out of 10
    Birdeye
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Brand24LocalReviewDesk
    Likelihood to Recommend
    8.2
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    Brand24LocalReviewDesk
    Likelihood to Recommend
    Brand24
    Brand24 is perfect for a company that wants to build up its social media presence. It's great to know when our organization is mentioned online so I can engage with other companies. I like the mobile app but if there was a way to be notified via phone with it that would make it even better.
    Incentivized
    Brittany Cosby
    Marketing Coordinator
    Read full review
    LocalReviewDesk
    No answers on this topic
    Pros
    Brand24
    • The interface of Brand24 is extremely easy to use and easy to understand for beginnings or mid-level emoloyees
    • The results in Brand24 are organized clearly in buckets that you can either PDF or download the raw data
    • Brand24 looks at several social platforms rather than just 1 or 2, like some other tools are limited to
    Incentivized
    Kelcey Zacarese
    Analytics Manager, Social
    Read full review
    LocalReviewDesk
    No answers on this topic
    Cons
    Brand24
    • The user interface was confusing. I had to reach out to support for help, and I'm a pretty tech-savvy person to begin with. Support resolved my issue.
    Incentivized
    James McTavish
    Senior Sales Development
    Read full review
    LocalReviewDesk
    No answers on this topic
    Alternatives Considered
    Brand24
    I would start with Mention as opposed to beginning with Brand24. We originally used Mention but the price was increasing year-over-year so we wanted to try a cheaper alternative. We eventually did go back to Mention after Brand24, due to its ease of use and it was also easier to monitor our brand with Mention in the end.
    Incentivized
    Mark Anderson
    Digital Marketing Specialist - Team Lead
    Read full review
    LocalReviewDesk
    No answers on this topic
    Return on Investment
    Brand24
    • Positive: We can respond to customers in a reasonably realistic timeframe.
    • Positive: We get updates from old content that has new activity.
    Incentivized
    Tamar Weinberg
    Social Media Customer Experience and Success Lead
    Read full review
    LocalReviewDesk
    No answers on this topic
    ScreenShots

    Brand24 Screenshots

    Screenshot of the web-based dashboard that provides actionable customer insights, email alerts, influencer analysis, automated & customized PDF reports, and infographics. Brand24 can be used to measure key metrics around buzz and sentiment.Screenshot of Brand24 collecting real-time social data. It is designed to keep track of online conversations about a brand and its products.Screenshot of The analytics dashboard.Screenshot of Influencer tab.

    LocalReviewDesk Screenshots

    Screenshot of Dashboard Home PageScreenshot of Feedback OverviewScreenshot of Feedback Detailed