TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brand24

    Score9 out of 10
    N/ABrand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights.This tool is designed to keep track of online conversations about a brand, its products, and competitors. It collects real-time data from millions of sources, including social media platforms (Facebook, Instagram, Twitter, Twitch, TikTok, Youtube, Telegram), podcasts, publicly available newsletters, online news sites, blogs, forums, reviews sites. Some of the key features…

    $99

    per month

    Radarr

    Score10 out of 10
    N/ARadarr is a social & digital data analytics and big data platform company that specializes in social listening, research, and digital monitoring using AI and machine learning technologies. Radarr, previously known as Circus Social, was founded in Singapore in 2012. The solution helps businesses make decisions from relevant social media & digital conversations in real-time using data…N/A
    Pricing
    Brand24Radarr
    Editions & Modules
    Individual
    $99
    per month 1 user
    Team
    $179
    per month Unlimited users
    Pro
    $249
    per month Unlimited users
    Enterprise
    $499
    per month Unlimited users
    No answers on this topic
    Offerings
    Pricing Offerings
    Brand24Radarr
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Brand24Radarr
    Small Businesses
    Birdeye
    Score8.7 out of 10
    Mention
    Score8 out of 10
    Medium-sized Companies
    Birdeye
    Score8.7 out of 10
    Mention
    Score8 out of 10
    Enterprises
    No answers on this topic
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Brand24Radarr
    Likelihood to Recommend
    8.2
    (9 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Brand24Radarr
    Likelihood to Recommend
    Brand24
    Brand24 is perfect for a company that wants to build up its social media presence. It's great to know when our organization is mentioned online so I can engage with other companies. I like the mobile app but if there was a way to be notified via phone with it that would make it even better.
    Incentivized
    Read full review
    Radarr
    Radarr is best suited for businesses that need to reach out to their target audience across multiple digital channels; it really helps track how effective the campaigns are and even improve on them based on what users tend to engage with the most on each platform. It can help streamline strategies.
    Read full review
    Pros
    Brand24
    • The interface of Brand24 is extremely easy to use and easy to understand for beginnings or mid-level emoloyees
    • The results in Brand24 are organized clearly in buckets that you can either PDF or download the raw data
    • Brand24 looks at several social platforms rather than just 1 or 2, like some other tools are limited to
    Incentivized
    Read full review
    Radarr
    • Helps us track online conversations in an industry/ around a topic
    • Helps us track trending topics/ themes to include in content marketing strategies
    • Helps us analyze the response to the content created for different digital channels
    Read full review
    Cons
    Brand24
    • The user interface was confusing. I had to reach out to support for help, and I'm a pretty tech-savvy person to begin with. Support resolved my issue.
    Incentivized
    Read full review
    Radarr
    • Would love to have a topic generator in-built
    Read full review
    Alternatives Considered
    Brand24
    I would start with Mention as opposed to beginning with Brand24. We originally used Mention but the price was increasing year-over-year so we wanted to try a cheaper alternative. We eventually did go back to Mention after Brand24, due to its ease of use and it was also easier to monitor our brand with Mention in the end.
    Incentivized
    Read full review
    Radarr
    Radarr brings you more comprehensive data and covers more digital platforms. In times when it is important to be present where your audience is and reach out to them at the right time, with the right message, that comprehensive view of data is what can help strategize better and run campaigns effectively. Also, love the visualization of data; that makes it all easy to understand.
    Read full review
    Return on Investment
    Brand24
    • Positive: We can respond to customers in a reasonably realistic timeframe.
    • Positive: We get updates from old content that has new activity.
    Incentivized
    Read full review
    Radarr
    • Better understanding of the target audience
    • Better organic campaign reach
    • Better audience engagement and response rate
    Read full review
    ScreenShots

    Brand24 Screenshots

    Screenshot of the web-based dashboard that provides actionable customer insights, email alerts, influencer analysis, automated & customized PDF reports, and infographics. Brand24 can be used to measure key metrics around buzz and sentiment.Screenshot of Brand24 collecting real-time social data. It is designed to keep track of online conversations about a brand and its products.Screenshot of The analytics dashboard.Screenshot of Influencer tab.