BrightGauge vs. Izenda

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BrightGauge
Score 8.3 out of 10
N/A
BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. Users can also display data with embeddable gauges on public sites.N/A
Izenda
Score 10.0 out of 10
Small Businesses (1-50 employees)
Izenda is a business intelligence software offering from Izenda.N/A
Pricing
BrightGaugeIzenda
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BrightGaugeIzenda
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo per user or core fees, unlimited use licensing for production and non-production instances.
More Pricing Information
Features
BrightGaugeIzenda
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
BrightGauge
7.5
9 Ratings
Izenda
9.3
2 Ratings
Pixel Perfect reports6.76 Ratings9.02 Ratings
Customizable dashboards9.29 Ratings10.02 Ratings
Report Formatting Templates6.68 Ratings9.02 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
BrightGauge
7.0
9 Ratings
Izenda
9.3
2 Ratings
Drill-down analysis8.39 Ratings9.02 Ratings
Formatting capabilities6.59 Ratings10.02 Ratings
Integration with R or other statistical packages8.04 Ratings00 Ratings
Report sharing and collaboration5.38 Ratings9.02 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
BrightGauge
8.2
9 Ratings
Izenda
8.8
2 Ratings
Publish to Web8.05 Ratings9.02 Ratings
Publish to PDF9.49 Ratings9.02 Ratings
Report Versioning7.06 Ratings9.02 Ratings
Report Delivery Scheduling8.49 Ratings8.02 Ratings
Delivery to Remote Servers8.12 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
BrightGauge
8.6
9 Ratings
Izenda
9.0
2 Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)8.79 Ratings10.02 Ratings
Location Analytics / Geographic Visualization9.03 Ratings8.02 Ratings
Predictive Analytics8.04 Ratings9.02 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
BrightGauge
9.1
9 Ratings
Izenda
9.0
2 Ratings
Multi-User Support (named login)9.59 Ratings8.02 Ratings
Role-Based Security Model9.58 Ratings9.02 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.39 Ratings10.02 Ratings
Single Sign-On (SSO)9.01 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
BrightGauge
6.0
4 Ratings
Izenda
10.0
2 Ratings
Responsive Design for Web Access6.03 Ratings10.02 Ratings
Dashboard / Report / Visualization Interactivity on Mobile6.04 Ratings10.02 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
BrightGauge
7.9
5 Ratings
Izenda
-
Ratings
REST API10.03 Ratings00 Ratings
Javascript API9.62 Ratings00 Ratings
iFrames6.01 Ratings00 Ratings
Java API6.01 Ratings00 Ratings
Themeable User Interface (UI)6.02 Ratings00 Ratings
Customizable Platform (Open Source)9.62 Ratings00 Ratings
User Ratings
BrightGaugeIzenda
Likelihood to Recommend
8.2
(9 ratings)
10.0
(2 ratings)
Usability
9.8
(2 ratings)
8.0
(1 ratings)
Support Rating
10.0
(2 ratings)
9.0
(1 ratings)
User Testimonials
BrightGaugeIzenda
Likelihood to Recommend
ConnectWise
Any data-driven business that requires metrics and performance benchmarks, that need to drill into data for analysis, should use Bright Gauge. If you don't require data that can be displayed in a meaningful way, and that's not important to your business, then this product is probably not for you; otherwise, it's great.
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Izenda
With Izenda, we can offer our trusted users dashboards, generated custom reports, and ad-hoc reporting, right within our own operation. Integrating the Izenda tool directly into our usage meant that we were suitable to use a small corridor of Izenda as core functionality while reserving the more advanced sections of Izenda for guests willing to pay redundancy for the licensing.
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Pros
ConnectWise
  • Near real-time data in dashboards is a game changer for decision making
  • Easy of setup of gauges, dashboards and reports makes the product versatile
  • Automated scheduled reporting increases visibility and reduces workload.
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Izenda
  • User and tenant management is excellent. It is very simple to implement and easy to manage.
  • The configurability and customizability are excellent. We have access to all aspects of the system and have rebranded and configured single sign on. The users really like it.
  • Reports and visualizations work. There's lots of flexibility and users enjoy creating reports themselves.
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Cons
ConnectWise
  • Support quality has decreased since BrightGauge was acquired by Continuum then ConnectWise.
  • It would be helpful to be able to change multiple similar gauges at one time, as opposed to individually.
  • Reporting system could be improved. At the moment, I am not comfortable scheduling reports to be sent to customers.
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Izenda
  • It would be superb if power users were ready to input a SQL statement to create a knowledge set.
  • The data source selection view while creating a replacement report.
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Usability
ConnectWise
Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
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Izenda
With the help of Izenda, we are able to build a mature foundation that users can quickly customize to their needs. Once permissions are layered in, we can simply use the same report and only show fields a specific user has access to.
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Support Rating
ConnectWise
We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.
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Izenda
Izenda always provides great support to their users.
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Alternatives Considered
ConnectWise
We looked very briefly at Solar Winds, but due to Connectwise the reporting was not very accurate and was conflicted.
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Izenda
We compared to other end user tools like Qlik, Tableau and Power BI. These tools are very refined but not positioned for OEM/Embedded use cases. The closest we came was logi and Birst and the price and business model of Izenda was much more appealing
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Return on Investment
ConnectWise
  • ROI can be difficult to measure specifically on a tool like this, but quicker, easier access to information is key.
  • Decrease workload and time in creation of reports has definitely created an ROI.
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Izenda
  • One of the best user interfaces.
  • Even a non-tech person can use it.
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