What users are saying about
21 Ratings
2 Ratings
21 Ratings
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Score 8.5 out of 100
2 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

BrightGauge

Any data-driven business that requires metrics and performance benchmarks, that need to drill into data for analysis, should use Bright Gauge. If you don't require data that can be displayed in a meaningful way, and that's not important to your business, then this product is probably not for you; otherwise, it's great.
Ian Hansen | TrustRadius Reviewer

Izenda

White labeling/OEM scenarios are where Izenda shines. It's a nice solution and they have a good handle on the pricing. The system is customizable enough to do everything that's needed. We view it like unfinished furniture where we have to put the finishing touches on the system in order to make it work for our use case. Where it falls a bit is in usability. There are some rough edges which have to be coded around.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

BrightGauge
7.5
Izenda
7.7
Pixel Perfect reports
BrightGauge
6.5
Izenda
8.0
Customizable dashboards
BrightGauge
9.3
Izenda
7.0
Report Formatting Templates
BrightGauge
6.8
Izenda
8.0

Ad-hoc Reporting

BrightGauge
7.3
Izenda
7.7
Drill-down analysis
BrightGauge
8.7
Izenda
7.0
Formatting capabilities
BrightGauge
6.1
Izenda
8.0
Integration with R or other statistical packages
BrightGauge
7.9
Izenda
Report sharing and collaboration
BrightGauge
6.6
Izenda
8.0

Report Output and Scheduling

BrightGauge
8.0
Izenda
8.0
Publish to Web
BrightGauge
8.1
Izenda
8.0
Publish to PDF
BrightGauge
8.7
Izenda
8.0
Report Versioning
BrightGauge
7.4
Izenda
9.0
Report Delivery Scheduling
BrightGauge
7.9
Izenda
7.0
Delivery to Remote Servers
BrightGauge
8.1
Izenda

Data Discovery and Visualization

BrightGauge
8.5
Izenda
7.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
BrightGauge
8.5
Izenda
8.0
Location Analytics / Geographic Visualization
BrightGauge
8.9
Izenda
8.0
Predictive Analytics
BrightGauge
8.0
Izenda
6.0

Access Control and Security

BrightGauge
8.3
Izenda
8.0
Multi-User Support (named login)
BrightGauge
9.1
Izenda
8.0
Role-Based Security Model
BrightGauge
7.8
Izenda
8.0
Multiple Access Permission Levels (Create, Read, Delete)
BrightGauge
7.5
Izenda
8.0
Single Sign-On (SSO)
BrightGauge
9.0
Izenda

Mobile Capabilities

BrightGauge
6.1
Izenda
8.0
Responsive Design for Web Access
BrightGauge
6.0
Izenda
8.0
Dashboard / Report / Visualization Interactivity on Mobile
BrightGauge
6.1
Izenda
8.0

Application Program Interfaces (APIs) / Embedding

BrightGauge
7.8
Izenda
REST API
BrightGauge
9.9
Izenda
Javascript API
BrightGauge
9.5
Izenda
iFrames
BrightGauge
6.0
Izenda
Java API
BrightGauge
6.0
Izenda
Themeable User Interface (UI)
BrightGauge
6.0
Izenda
Customizable Platform (Open Source)
BrightGauge
9.5
Izenda

Pros

BrightGauge

  • Near real-time data in dashboards is a game changer for decision making
  • Easy of setup of gauges, dashboards and reports makes the product versatile
  • Automated scheduled reporting increases visibility and reduces workload.
Anonymous | TrustRadius Reviewer

Izenda

  • User and tenant management is excellent. It is very simple to implement and easy to manage.
  • The configurability and customizability are excellent. We have access to all aspects of the system and have rebranded and configured single sign on. The users really like it.
  • Reports and visualizations work. There's lots of flexibility and users enjoy creating reports themselves.
Anonymous | TrustRadius Reviewer

Cons

BrightGauge

  • Support quality has decreased since BrightGauge was acquired by Continuum then ConnectWise.
  • It would be helpful to be able to change multiple similar gauges at one time, as opposed to individually.
  • Reporting system could be improved. At the moment, I am not comfortable scheduling reports to be sent to customers.
Anonymous | TrustRadius Reviewer

Izenda

  • They are in rapid development mode and some of the releases have had QA problems. The offering is quite young so this is expected.
  • There are several usability issues like sorting and other basic items which others have solved. This is an area of improvement when compared to other, more refined BI tools. We communicate in grids and the grid controls need some work.
  • Support responsiveness is as advertised but a bit slow when compared to other vendors we work with. In other words, they say they'll get back to us in 48 hours and they do what they say but we'd appreciate faster responses.
Anonymous | TrustRadius Reviewer

Usability

BrightGauge

BrightGauge 9.5
Based on 2 answers
Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
Anonymous | TrustRadius Reviewer

Izenda

No score
No answers yet
No answers on this topic

Support Rating

BrightGauge

BrightGauge 10.0
Based on 2 answers
We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.
Anonymous | TrustRadius Reviewer

Izenda

No score
No answers yet
No answers on this topic

Alternatives Considered

BrightGauge

We looked very briefly at Solar Winds, but due to Connectwise the reporting was not very accurate and was conflicted.
Dale Bradford | TrustRadius Reviewer

Izenda

We compared to other end user tools like Qlik, Tableau and Power BI. These tools are very refined but not positioned for OEM/Embedded use cases. The closest we came was logi and Birst and the price and business model of Izenda was much more appealing
Anonymous | TrustRadius Reviewer

Return on Investment

BrightGauge

  • ROI can be difficult to measure specifically on a tool like this, but quicker, easier access to information is key.
  • Decrease workload and time in creation of reports has definitely created an ROI.
Anonymous | TrustRadius Reviewer

Izenda

No answers on this topic

Screenshots

Pricing Details

BrightGauge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Izenda

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

BrightGauge
8.5
Izenda
7.0

Usability

BrightGauge
9.5
Izenda

Support Rating

BrightGauge
10.0
Izenda

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