Bright Pattern Contact Center vs. CallCenterHosting Predictive Dialer
Bright Pattern Contact Center vs. CallCenterHosting Predictive Dialer
Product | Rating | Most Used By | Product Summary | Starting Price |
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Bright Pattern Contact Center | Enterprise companies (1,001+ employees) | Bright Pattern provides an AI-powered omnichannel contact center software. With the purpose of making customer service, sales, and marketing brighter and faster, Bright Pattern offers an advanced omnichannel cloud platform with embedded AI. Bright Pattern’s platform can be… | N/A | |
CallCenterHosting Predictive Dialer | N/A | The vendor reports that CallCenterHosting’s Predictive Dialer is an intelligent dialer hosted over the cloud that gives an edge to the outbound calling system. It is a computer telephony integration (CTI) that aims to help in connecting agents with prospects and enhancing the customer experience. According to the vendor, Cloud Hosted Predictive Dialer is one of the widely used and result-oriented products of CallCenterHosting. CallCenterHosting is a call center solutions company, which aims… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | One-time set-up fee includes 45 hours of services for workflow implementation and training: Discovery and Design Workshop; Configuration and Customization to customer requirements; Testing and Evaluation; Agent and Supervisor Training; Administration Mentoring & Knowledge Transfer | — | ||||||||||||||
More Pricing Information |
Bright Pattern Contact Center | CallCenterHosting Predictive Dialer | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Bright Pattern Contact Center | CallCenterHosting Predictive Dialer | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Dialpad Ai Sales Center Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Bright Pattern Contact Center | CallCenterHosting Predictive Dialer | |
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Likelihood to Recommend | 10.0 (27 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Usability | 10.0 (27 ratings) | - (0 ratings) |
Availability | 10.0 (1 ratings) | - (0 ratings) |
Performance | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (27 ratings) | - (0 ratings) |
In-Person Training | 8.0 (1 ratings) | - (0 ratings) |
Online Training | 7.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 6.1 (4 ratings) | - (0 ratings) |
Configurability | 8.0 (1 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 9.0 (1 ratings) | - (0 ratings) |
Ease of integration | 9.0 (1 ratings) | - (0 ratings) |
Product Scalability | 9.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 10.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 10.0 (1 ratings) | - (0 ratings) |
Bright Pattern Contact Center | CallCenterHosting Predictive Dialer | |
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Likelihood to Recommend | Bright Pattern, Inc. | CallCenterHosting No answers on this topic |
Pros | Bright Pattern, Inc. | CallCenterHosting No answers on this topic |
Cons | Bright Pattern, Inc. | CallCenterHosting No answers on this topic |
Usability | Bright Pattern, Inc. | CallCenterHosting No answers on this topic |
Reliability and Availability | Bright Pattern, Inc. | CallCenterHosting No answers on this topic |
Performance | Bright Pattern, Inc. | CallCenterHosting No answers on this topic |
Support Rating | Bright Pattern, Inc. | CallCenterHosting No answers on this topic |
In-Person Training | Bright Pattern, Inc. | CallCenterHosting No answers on this topic |
Online Training | Bright Pattern, Inc. | CallCenterHosting No answers on this topic |
Implementation Rating | Bright Pattern, Inc. | CallCenterHosting No answers on this topic |
Alternatives Considered | Bright Pattern, Inc. | CallCenterHosting No answers on this topic |
Scalability | Bright Pattern, Inc. | CallCenterHosting No answers on this topic |
Return on Investment | Bright Pattern, Inc. | CallCenterHosting No answers on this topic |
ScreenShots | Bright Pattern Contact Center Screenshots | CallCenterHosting Predictive Dialer Screenshots |