Bright Pattern Contact Center vs. Emitrr
Bright Pattern Contact Center vs. Emitrr
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Bright Pattern Contact Center | Enterprise companies (1,001+ employees) | Bright Pattern provides an AI-powered omnichannel contact center software. With the purpose of making customer service, sales, and marketing brighter and faster, Bright Pattern offers an advanced omnichannel cloud platform with embedded AI. Bright Pattern’s platform can be… | N/A | |
Emitrr | N/A | Emittr is a solution to automate the endless tasks—follow up, reminders, review requests, scheduling, and intake. It presents a single platform solution for Reputation, Text messaging, Phone System, Forms, and Customer Engagement. Emitrr is designed to be a customer interaction and engagement platform for local business owners in healthcare, home services, real estate and other industries. | $150 per month per seat |
Bright Pattern Contact Center | Emitrr | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | One-time set-up fee includes 45 hours of services for workflow implementation and training: Discovery and Design Workshop; Configuration and Customization to customer requirements; Testing and Evaluation; Agent and Supervisor Training; Administration Mentoring & Knowledge Transfer | — | ||||||||||||||
More Pricing Information |
Bright Pattern Contact Center | Emitrr | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Bright Pattern Contact Center | Emitrr | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Bright Pattern Contact Center | Emitrr | |
---|---|---|
Small Businesses | CloudTalk Score 9.4 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | CloudTalk Score 9.4 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Conversica Score 9.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Bright Pattern Contact Center | Emitrr | |
---|---|---|
Likelihood to Recommend | 10.0 (27 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Usability | 10.0 (27 ratings) | - (0 ratings) |
Availability | 10.0 (1 ratings) | - (0 ratings) |
Performance | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (27 ratings) | - (0 ratings) |
In-Person Training | 8.0 (1 ratings) | - (0 ratings) |
Online Training | 7.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 5.9 (4 ratings) | - (0 ratings) |
Configurability | 8.0 (1 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 9.0 (1 ratings) | - (0 ratings) |
Ease of integration | 9.0 (1 ratings) | - (0 ratings) |
Product Scalability | 9.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 10.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 10.0 (1 ratings) | - (0 ratings) |
Bright Pattern Contact Center | Emitrr | |
---|---|---|
Likelihood to Recommend | Bright Pattern, Inc. | Emitrr No answers on this topic |
Pros | Bright Pattern, Inc. | Emitrr No answers on this topic |
Cons | Bright Pattern, Inc. | Emitrr No answers on this topic |
Usability | Bright Pattern, Inc. | Emitrr No answers on this topic |
Reliability and Availability | Bright Pattern, Inc. | Emitrr No answers on this topic |
Performance | Bright Pattern, Inc. | Emitrr No answers on this topic |
Support Rating | Bright Pattern, Inc. | Emitrr No answers on this topic |
In-Person Training | Bright Pattern, Inc. | Emitrr No answers on this topic |
Online Training | Bright Pattern, Inc. | Emitrr No answers on this topic |
Implementation Rating | Bright Pattern, Inc. | Emitrr No answers on this topic |
Alternatives Considered | Bright Pattern, Inc. | Emitrr No answers on this topic |
Scalability | Bright Pattern, Inc. | Emitrr No answers on this topic |
Return on Investment | Bright Pattern, Inc. | Emitrr No answers on this topic |
ScreenShots | Bright Pattern Contact Center Screenshots | Emitrr Screenshots |