TrustRadius Insights
Users of Emitrr have found the platform to be an invaluable tool in solving various business problems. One of the key benefits is its …
Starting at $150 per month per seat
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What is Emitrr?
Emittr is a solution to automate the endless tasks—follow up, reminders, review requests, scheduling, and intake. It presents a single platform solution for Reputation, Text messaging, Phone System, Forms, and Customer Engagement. Emitrr is designed to be a customer interaction…
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Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $150 per month per seat
Product Details
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- Tech Details
What is Emitrr?
Emittr is a solution to automate the endless tasks—follow up, reminders, review requests, scheduling, and intake. It presents a single platform solution for Reputation, Text messaging, Phone System, Forms, and Customer Engagement. Emitrr is designed to be a customer interaction and engagement platform for local business owners in healthcare, home services, real estate and other industries.
Emitrr Features
- Supported: Customer Interaction and Engagement
- Supported: Automated Texting
- Supported: Appointment Reminders
- Supported: Reputation Management
- Supported: Surveys
- Supported: Customer Recall
- Supported: Appointment Scheduling
- Supported: Webchat to Text
Emitrr Screenshots
Emitrr Video
Visit https://emitrr-2.wistia.com/medias/9x5mnqvu44 to watch Emitrr video.
Emitrr Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | United States of America, Canada, India |
| Supported Languages | English |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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Users of Emitrr have found the platform to be an invaluable tool in solving various business problems. One of the key benefits is its user-friendly design, which has made it easy for users to navigate and use effectively. This has not only saved them time, but also allowed them to focus on other important tasks. Additionally, the exceptional customer service provided by Emitrr sets it apart from other services. Users have been impressed by the level of support they receive, with the Emitrr team going above and beyond to address their needs and quickly solve any issues that arise.
Emitrr's communication features have also proven to be highly valuable for businesses. Users have found that the conversation feature allows them to efficiently communicate with applicants, saving them time and streamlining the recruitment process. Moreover, Emitrr's Campaign Automation has been praised for its ease of use, helping organizations effectively manage their interaction and engagement with customers. This has improved reliability and productivity, allowing businesses to stay in touch with drivers and customers throughout the day.
Another significant use case for Emitrr is its impact on outreach efforts. For a local government organization, Emitrr has been instrumental in reaching a large population through texting, improving their outreach efforts significantly. The ability to send appointment reminders and follow up on services using traditional text messages has also been of great value to businesses across industries.
Overall, Emitrr offers a comprehensive solution for businesses seeking to improve communication efficiency, enhance customer service experiences, and streamline outreach efforts. Its user-friendly design, exceptional customer service, and effective communication features make it a preferred choice among users looking for reliable texting software solutions.
Compliant with HIPAA regulations: Users have praised Emitrr for being compliant with HIPAA regulations, providing peace of mind in safeguarding client information. Several reviewers have emphasized that this feature is crucial for their business needs.
Responsive customer support: Many users have commended Emitrr's customer support team for their responsiveness and knowledge. Reviewers appreciate the prompt addressing of inquiries or concerns during implementation and use, which has greatly contributed to a positive user experience.
Easy to use and train teams on: The software's ease of use has been highlighted by numerous users who found it simple to navigate and access the necessary tools. Moreover, they mention that training their teams on Emitrr has resulted in faster and more efficient communication within their organizations.
Limited fields for contact information: Some users have expressed frustration with the limited options for adding or modifying contact information in Emitrr. They feel that the platform lacks flexibility and does not allow them to include additional details without importing from a spreadsheet.
Software performance issues: A few users have mentioned that they experienced occasional slowness while using Emitrr, causing inconvenience. This affected their overall experience with the software.
Lack of promised features: Several users have reported that Emitrr did not deliver certain features that were initially promised during onboarding. This has left some users feeling disappointed and has impacted their ability to fully utilize the software's capabilities.