TrustRadius

Brightcall.ai vs. Salesforce Mobile

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brightcall.ai
Score 0.0 out of 10
N/A
An AI call solution that can make cold calls, call leads or answer support calls, that according to the vendor sounds like a real human. After training the AI Agent it can be put to work 24/7, used to boost call rate, increase answer rate, and ultimately increase booked appointments.N/A
Salesforce Mobile
Score 8.7 out of 10
N/A
Salesforce Mobile (formerly Salesforce1 Mobile App) provides sales reps and marketers to update their pipeline and lead statuses on the go, as well as share notifications and keep their team and collaborators updated on the movement of prospects through the sales pipeline.N/A
Pricing
Brightcall.aiSalesforce Mobile
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Brightcall.aiSalesforce Mobile
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Brightcall.aiSalesforce Mobile
Considered Both Products
Brightcall.ai

No answer on this topic

Salesforce Mobile
AV
Ashok Volati
Sr Manager, Technology
Chose Salesforce Mobile
Salesforce Mobile is a more mature and tested entity than similar platforms like SNOW and Pega CRM, which don't even have a native mobile app. This can integrate easily with Salesforce orgs, the top CRM, and provide cool features like branding the app on app stores using the …
Verified User
Anonymous
Chose Salesforce Mobile
I have not evaluated any other platforms, as I am just an end-user.
GS
Gautam Sah
Associate Salesforce Consultant
Chose Salesforce Mobile
I have used a react app which was hosted and was relying on Salesforce apis for retreiving data and everything but there were 2 challenges 1) You need to do every update at the code so admins cant do it. 2) Since it was using the Salesforce API, it was consuming a lot of data …
Bob Hines | TrustRadius Reviewer
Bob Hines
Director Of Licensing
Chose Salesforce Mobile
Neither are simple to use, neither bring consistent results.
NR
Nicolas Rama
Sales Manager
Chose Salesforce Mobile
I haven't tried another service yet, therefore I can't give a comparative example from another software. Nevertheless, I can say that the experience that I had so far is pretty amazing. I am able to do things for my job without the need of a laptop, like I can be walking around …
Verified User
Anonymous
Chose Salesforce Mobile
Oracle CX Commerce (formerly Oracle Commerce Cloud)
Erik Viager | TrustRadius Reviewer
Erik Viager
Sr. Strategic Development Manager, B2D
Chose Salesforce Mobile
I have used HubSpot and Copper CRM at previous companies but both of them are fundamental CRMs. Salesforce can truly be implemented to meet your unique business attributes and can scale as your company grows. It's no wonder it's the #1 CRM in the world. Plus with 100s of …
Verified User
Anonymous
Chose Salesforce Mobile
I have used no other CRM mobile app.
Verified User
Anonymous
Chose Salesforce Mobile
I have not evaluated any other similar products at this time. My organization and I are very happy with our current view of Salesforce1 (formerly Salesforce 1 Mobile app). I would recommend to any other organizations in which are evaluating this tool and others to choose and …
Verified User
Anonymous
Chose Salesforce Mobile
Don't have any experience with similar products.
Verified User
Anonymous
Chose Salesforce Mobile
Easy to use. Easy to direct tickets to specific departments. In other apps, there are no pictures available to be shared. This allows us to show what we are talking about. I also am not limited to the kinds of tickets I submit. Meaning I can contact any company or department. …
Verified User
Anonymous
Chose Salesforce Mobile
We use the two together. Salesforce Mobile is our generic CRM whereas we use SalesLoft for cadencing.
Verified User
Anonymous
Chose Salesforce Mobile
Salesforce Mobile meets our needs of our business better. And with the drag and drop function, it helps us build our reports quicker. And so many fields that we can customise. Hence with the ability to manage cilents from anywhere. Hubspot seems to simple and lacking for our …
Emily Sperduto | TrustRadius Reviewer
Emily Sperduto
Partnership Ops, Manager
Chose Salesforce Mobile
Salesforce Mobile is by far the cleanest interface and most user friendly mobile app in comparison to similar apps I've used.
Verified User
Anonymous
Chose Salesforce Mobile
Salesforce has been used in our organization for the past 13 years. We use it for our sales team, production team, support team, development team, accounting team, etc. We probably use it in ways that it wasn't intended, but it works for us. Being a small company it doesn't …
Rob Thomason ☁ | TrustRadius Reviewer
Rob Thomason ☁
Director of Sales Operations
Chose Salesforce Mobile
We use Salesforce Mobile [(formerly Salesforce1 Mobile App)] as its our backbone for the Sales, Support, SE, Finance and Implementations team. Salesforce Mobile [(formerly Salesforce1 Mobile App)] allows all of our teams to collaborate from anywhere "live" on records or …
Verified User
Anonymous
Chose Salesforce Mobile
Salesforce Mobile [(formerly Salesforce1 Mobile App)] is easily implemented without any hard code customization, and the application and the database are embedded into the same system, a facility that Salesforce natively provides.
Verified User
Anonymous
Chose Salesforce Mobile
They are just alike because they both consist of your leads. But Salesforce Mobile is way better than other Linkedin Sales Navigator because in Salesforce you can manually add information for your lead and you can customize it. In Linkedin Sales Navigator it will only consist …
Shawn Bennett | TrustRadius Reviewer
Shawn Bennett
Senior Account Executive
Chose Salesforce Mobile
Well, the Salesforce1 application is specific to managing a Salesforce platform, so the application comparison for the same base cannot be made here. However, the application overall vs. Zoho has the advantage over UI and performance. Salesforce is the clear leader, Zoho is in …
Best Alternatives
Brightcall.aiSalesforce Mobile
Small Businesses
Lead411
Lead411
Score 8.3 out of 10
Lead411
Lead411
Score 8.3 out of 10
Medium-sized Companies
Lead411
Lead411
Score 8.3 out of 10
Lead411
Lead411
Score 8.3 out of 10
Enterprises
Dialpad Sell
Dialpad Sell
Score 8.8 out of 10
Dialpad Sell
Dialpad Sell
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Brightcall.aiSalesforce Mobile
Likelihood to Recommend
-
(0 ratings)
8.7
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
8.3
(0 ratings)
Support Rating
-
(0 ratings)
9.9
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Brightcall.aiSalesforce Mobile
Likelihood to Recommend
No answers on this topic
Being out from the office, [Salesforce Mobile (formerly Salesforce1 Mobile App)] is a supporting tool to bring all the information with you without having the need of bringing the laptop. As I said before, I am a sales manager and it is much more comfortable for me to use the mobile app instead of bringing a bag or something similar only for the laptop. However, it wouldn't make any sense to use it in the office as you can enter into Salesforce from your computer and have a better experience with the SF product as it is much more comfortable to use. At the end it has a much larger screen than a phone or a tablet and it has many more possibilities as a whole
NR
Nicolas Rama
Sales Manager
Read full review
Pros
No answers on this topic
  • Clicking an address deep-links directly into Google Maps, eliminating the need to copy-paste data between apps while driving.
  • The app handles technical payroll jargon surprisingly well. I can dictate a meeting summary while walking back to my car, and it saves as a formatted note.
  • Log calls and emails immediately after they happen.
Verified User
Anonymous
Read full review
Cons
No answers on this topic
  • It's pretty complex to use and not very straightforward as to where everything is and how to access.
  • Search function needs to be enhanced. Finding accounts in the desktop version is simple and accurate. With mobile, not so much.
  • It should be more customizable to enhance features frequently used.
Bob Hines | TrustRadius Reviewer
Bob Hines
Director Of Licensing
Read full review
Likelihood to Renew
No answers on this topic
We have to have it !! We love the product and most of us use it everyday - many times daily !!
Rob Thomason ☁ | TrustRadius Reviewer
Rob Thomason ☁
Director of Sales Operations
Read full review
Usability
No answers on this topic
The mobile is usable for all the smaller tasks also from the developer we can make them create button from which we can trigger automations, the app is used for on the go updates to the crm. The log in process is simple, it also has offline capabilities which is a plus point.
GS
Gautam Sah
Associate Salesforce Consultant
Read full review
Support Rating
No answers on this topic
I haven't had the need to contact support, but the online community has a VAST knowledge of support if you're in need. For instance, I needed to know how I could set the dashboard up to automatically refresh and the online community helped me within minutes.
Ben Caplan | TrustRadius Reviewer
Ben Caplan
Risk Manager, and Insurance Agent
Read full review
Implementation Rating
No answers on this topic
It went great - need more discovery next time
Rob Thomason ☁ | TrustRadius Reviewer
Rob Thomason ☁
Director of Sales Operations
Read full review
Alternatives Considered
No answers on this topic
Salesforce Mobile is a more mature and tested entity than similar platforms like SNOW and Pega CRM, which don't even have a native mobile app. This can integrate easily with Salesforce orgs, the top CRM, and provide cool features like branding the app on app stores using the Mobile publisher feature.
AV
Ashok Volati
Sr Manager, Technology
Read full review
Return on Investment
No answers on this topic
  • I would say our company is more efficient, in the sense that we can access our client base from anywhere.
  • Salesforce Mobile gave us one more tool in our tool belt, which is important in a small company.
  • Salesforce Mobile has allowed us to be more reactive to client situations and provided greater ability to provide greater support.
Verified User
Anonymous
Read full review
ScreenShots