TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Mobile

    Score8.7 out of 10
    N/ASalesforce Mobile (formerly Salesforce1 Mobile App) provides sales reps and marketers to update their pipeline and lead statuses on the go, as well as share notifications and keep their team and collaborators updated on the movement of prospects through the sales pipeline.N/A
    Pricing
    Salesforce Mobile
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Salesforce Mobile
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Salesforce Mobile
    Considered Both Products
    Salesforce
    Chose Salesforce Mobile
    Salesforce Mobile is a more mature and tested entity than similar platforms like SNOW and Pega CRM, which don't even have a native mobile app. This can integrate easily with Salesforce orgs, the top CRM, and provide cool features like branding the app on app stores using the …
    Incentivized
    Chose Salesforce Mobile
    I have not evaluated any other platforms, as I am just an end-user.
    Incentivized
    Chose Salesforce Mobile
    I have used a react app which was hosted and was relying on Salesforce apis for retreiving data and everything but there were 2 challenges 1) You need to do every update at the code so admins cant do it. 2) Since it was using the Salesforce API, it was consuming a lot of data …
    Incentivized
    Chose Salesforce Mobile
    Neither are simple to use, neither bring consistent results.
    Incentivized
    Chose Salesforce Mobile
    I haven't tried another service yet, therefore I can't give a comparative example from another software. Nevertheless, I can say that the experience that I had so far is pretty amazing. I am able to do things for my job without the need of a laptop, like I can be walking around …
    Incentivized
    Chose Salesforce Mobile
    I have used HubSpot and Copper CRM at previous companies but both of them are fundamental CRMs. Salesforce can truly be implemented to meet your unique business attributes and can scale as your company grows. It's no wonder it's the #1 CRM in the world. Plus with 100s of …
    Incentivized
    Chose Salesforce Mobile
    I dont have a comparisson as they are completly different uses
    Incentivized
    Chose Salesforce Mobile
    I have used no other CRM mobile app.
    Incentivized
    Chose Salesforce Mobile
    I have not evaluated any other similar products at this time. My organization and I are very happy with our current view of Salesforce1 (formerly Salesforce 1 Mobile app). I would recommend to any other organizations in which are evaluating this tool and others to choose and …
    Incentivized
    Chose Salesforce Mobile
    Don't have any experience with similar products.
    Incentivized
    Chose Salesforce Mobile
    Easy to use. Easy to direct tickets to specific departments. In other apps, there are no pictures available to be shared. This allows us to show what we are talking about. I also am not limited to the kinds of tickets I submit. Meaning I can contact any company or department. …
    Incentivized
    Chose Salesforce Mobile
    We use the two together. Salesforce Mobile is our generic CRM whereas we use SalesLoft for cadencing.
    Incentivized
    Chose Salesforce Mobile
    Salesforce Mobile meets our needs of our business better. And with the drag and drop function, it helps us build our reports quicker. And so many fields that we can customise. Hence with the ability to manage cilents from anywhere. Hubspot seems to simple and lacking for our …
    Incentivized
    Chose Salesforce Mobile
    Salesforce Mobile is by far the cleanest interface and most user friendly mobile app in comparison to similar apps I've used.
    Incentivized
    Chose Salesforce Mobile
    Salesforce has been used in our organization for the past 13 years. We use it for our sales team, production team, support team, development team, accounting team, etc. We probably use it in ways that it wasn't intended, but it works for us. Being a small company it doesn't …
    Incentivized
    Chose Salesforce Mobile
    We use Salesforce Mobile [(formerly Salesforce1 Mobile App)] as its our backbone for the Sales, Support, SE, Finance and Implementations team. Salesforce Mobile [(formerly Salesforce1 Mobile App)] allows all of our teams to collaborate from anywhere "live" on records or …
    Incentivized
    Chose Salesforce Mobile
    Salesforce Mobile [(formerly Salesforce1 Mobile App)] is easily implemented without any hard code customization, and the application and the database are embedded into the same system, a facility that Salesforce natively provides.
    Incentivized
    Chose Salesforce Mobile
    I have never used any other source.
    Incentivized
    Chose Salesforce Mobile
    They are just alike because they both consist of your leads. But Salesforce Mobile is way better than other LinkedIn Sales Navigator because in Salesforce you can manually add information for your lead and you can customize it. In LinkedIn Sales Navigator it will only consist …
    Incentivized
    Chose Salesforce Mobile
    • Hubspot CRM (app)
    • Bitrix24
    • Zoho CRM
    Incentivized
    Chose Salesforce Mobile
    Well, the Salesforce1 application is specific to managing a Salesforce platform, so the application comparison for the same base cannot be made here. However, the application overall vs. Zoho has the advantage over UI and performance. Salesforce is the clear leader, Zoho is in …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    26 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    19 Answers
    Best Alternatives
    Salesforce Mobile
    Small Businesses
    LeadFuze
    Score8.7 out of 10
    Medium-sized Companies
    Velocify by ICE Mortgage Technology
    Score6.7 out of 10
    Enterprises
    No answers on this topic
    All AlternativesView all alternatives
    User Ratings
    Salesforce Mobile
    Likelihood to Recommend
    8.7
    (30 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    Usability
    8.3
    (6 ratings)
    Support Rating
    9.9
    (3 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    User Testimonials
    Salesforce Mobile
    Likelihood to Recommend
    Salesforce
    It is well-suited for use cases where you already use Salesforce as a CRM, as it works hand in hand. Also, it can connect to Slack and supports Mulesoft integrations, making it an all-in-one ecosystem. For use cases like ours, where field service reps need an app to add work notes or enter their absences, etc., the app works great.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Clicking an address deep-links directly into Google Maps, eliminating the need to copy-paste data between apps while driving.
    • The app handles technical payroll jargon surprisingly well. I can dictate a meeting summary while walking back to my car, and it saves as a formatted note.
    • Log calls and emails immediately after they happen.
    Incentivized
    Read full review
    Cons
    Salesforce
    • Just like Salesforce, there's a lot you can do with the app. It can feel overwhelming if you don't know what you're looking for.
    • This isn't necessarily a fault, but when you use Salesforce on a computer most of the time, when going to Mobile you do have to make an adjustment and be prepared for a different layout and navigation.
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    We have to have it !! We love the product and most of us use it everyday - many times daily !!
    Incentivized
    Read full review
    Usability
    Salesforce
    The mobile is usable for all the smaller tasks also from the developer we can make them create button from which we can trigger automations, the app is used for on the go updates to the crm. The log in process is simple, it also has offline capabilities which is a plus point.
    Incentivized
    Read full review
    Support Rating
    Salesforce
    I haven't had the need to contact support, but the online community has a VAST knowledge of support if you're in need. For instance, I needed to know how I could set the dashboard up to automatically refresh and the online community helped me within minutes.
    Incentivized
    Read full review
    Implementation Rating
    Salesforce
    It went great - need more discovery next time
    Incentivized
    Read full review
    Alternatives Considered
    Salesforce
    I haven't tried another service yet, therefore I can't give a comparative example from another software. Nevertheless, I can say that the experience that I had so far is pretty amazing. I am able to do things for my job without the need of a laptop, like I can be walking around a city where I am visiting potential clients and check all the data that we have on the way there. It really boosts my productivity.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • Reduces the amount of times i need to get in the computer during weekends (to check stuff)
    • Reduces the heaviness of my bag when im doing field sales
    • no negatives, if it had i would just do it in the computer
    Incentivized
    Read full review
    ScreenShots