Brightree vs. WellSky Home Health

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brightree
Score 5.3 out of 10
N/A
Brightree is an EMR software platform for home health care and hospice businesses. It includes a native iPad point-of-care app designed to facilitate user-friendly documentation, and ultimately, compliance.N/A
WellSky Home Health
Score 7.6 out of 10
N/A
WellSky (formed from the merger of Kinnser Software and Mediware) offers WellSky Home Health (formerly Kinnser Agency Manager), a home health agency management software emphasizing operations automation (e.g. scheduling, intake and electronic visit verification, etc.)N/A
Pricing
BrightreeWellSky Home Health
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BrightreeWellSky Home Health
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
BrightreeWellSky Home Health
Small Businesses
athenaClinicals
athenaClinicals
Score 8.6 out of 10
Jotform
Jotform
Score 8.7 out of 10
Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Jotform
Jotform
Score 8.7 out of 10
Enterprises
Epic
Epic
Score 8.3 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
BrightreeWellSky Home Health
Likelihood to Recommend
9.9
(2 ratings)
7.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
8.0
(1 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
BrightreeWellSky Home Health
Likelihood to Recommend
ResMed
Billing and tracking customer's medial DME items. Not used for any other field but medical.
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WellSky
I think Kinnser Home Health is wonderful for all small, medium and large size agencies because you can't get any better from an employee perspective, and that is paramount to home health. I also love that you can go between Home Health and Hospice if you have both divisions in one system easily (a toggle button at the top of the screen). I think the financial management system is challenging when you are a large agency, but I still don't think there is anything better on the market, and I would highly recommend it to anyone
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Pros
ResMed
  • Customer Support: never an issue, fast and responsive
  • User-Friendly: no issues training staff to use the software
  • Increased billing efficiency: easy to use and understand
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WellSky
  • It provides very basic tools to schedule visits and capture chart notes from clinicians.
  • It has a decent search feature.
  • It works on a desktop computer.
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Cons
ResMed
  • Can sometimes be slow as its a cloud service.
  • They recently updated their website and continue to improve, this was not the case over a year ago. So keep growing and filling more of the billing and medical needs.
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WellSky
  • The one thing that I feel the home health software could improve is its billing manager. While it submits the claims easily, if there are rejections, or problems, you have to work those through a different software (we use Ability EASE), or through DDE. They have come out with an Billing Manager 2.0 that one can upgrade to, but it has glitches as well, and so I feel that a new version still needs to be released soon. Its accounting is never exact, due to ADRs, and RAPs that have to be cancelled, but then eventually pay; scenarios that are uncommon but do happen. Therefore, I have to reconcile separately, which can be time consuming. Posting insurance payments can be tricky as well with unusual scenarios as well, such as Medicare Secondary Payments. They continue to make improvements, and I'm waiting for thebilling manager to improve. That being said, it is still much better than other softwares I have worked in.
  • I wish you could not delete a Face to Face and then bill -- there should be a block of some kind that prevents this from happening. The software won't let you bill without a Face to Face being completed, but then if it gets deleted (by accident) it doesn't let anyone know.
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Likelihood to Renew
ResMed
No answers on this topic
WellSky
Because it's truly the leader in the industry at the moment, and I'm very satisfied with their organization
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Usability
ResMed
No answers on this topic
WellSky
Because it is so easy to use
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Support Rating
ResMed
Support for this product has been good from Brightree for users and the technical side. They do clearly explain what they can and can not do and sometimes more options or customization would be nice but this would be in a perfect world idea.
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WellSky
It's very good. For complex upgrades that I request, they don't obviously get to them immediately, but for all technical issues or training issues they are 100% on target
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Implementation Rating
ResMed
No answers on this topic
WellSky
It takes 60 days to move all patients over depending on when they re-certify. It was a very easy process
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Alternatives Considered
ResMed
I have not seen other products but get most of my feedback from the users that use it and the ones that have seen other products.
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WellSky
Our team has used Health Care First, Home Care Home Base, McKesson, and proprietary software, none of which have been able to compare to the benefits of Kinnser. Kinnser is the leader among them all. HealthCare First was terrible for multiple reasons, the most critical being user frustration in the field, and the back-office. It only worked on Internet Explorer, and certain settings had to be modified in order for it to work. Even when everything was done correctly, it still gave our field staff and office staff problems daily. It was cumbersome to schedule, and difficult to manage patients in the software. Even entering an order was complicated. Compared to Home Care Home Base, again, Kinnser is so much easier to use in the field, and in the office. I selected Kinnser for my employees to have something easy to chart in, but have been so happy with all the multiple additional benefits from having the leader in the industry as my software company
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Return on Investment
ResMed
  • Impact remains to be seen, but overall simplifying billing and customer management
  • Better communication with physicians/referral sources
  • Scheduling is easier
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WellSky
  • It has eliminated paper patient files which is a wonderful thing.
  • It provides a single place for our clinicians to see what is assigned to them each day/week.
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ScreenShots

WellSky Home Health Screenshots

Screenshot of CareInsights for Home HealthScreenshot of Delivery of CareScreenshot of K-Mail for Home HealthScreenshot of Population viewScreenshot of Value-Based Insights Dashboard