Brightree vs. WellSky Home Health

Billing and tracking customer's medial DME items. Not used for any other field but medical.

Incentivized

I think Kinnser Home Health is wonderful for all small, medium and large size agencies because you can't get any better from an employee perspective, and that is paramount to home health. I also love that you can go between Home Health and Hospice if you have both divisions in one system easily (a toggle button at the top of the screen). I think the financial management system is challenging when you are a large agency, but I still don't think there is anything better on the market, and I would highly recommend it to anyone

• Customer Support: never an issue, fast and responsive
• User-Friendly: no issues training staff to use the software
• Increased billing efficiency: easy to use and understand

Incentivized

• Clean and efficient
• Standard document across the board
• Mobile friendly

Incentivized

• Can sometimes be slow as its a cloud service.
• They recently updated their website and continue to improve, this was not the case over a year ago. So keep growing and filling more of the billing and medical needs.

Incentivized

• There appears to be no configuration for the site to work well on a mobile phone. Difficult to capture patient signatures and save charts in progress.
• No integration with other software systems, ie; no way to import new users from an HRIS.
• Just some standard reports available, no room for any DIY customized reporting.
• No way to set job title-specific User Profiles to grant the same user role access to specific disciplines.
• Time-consuming and tedious user profile set up, have to remember to go back into the newly created profile to update the demographics of the user. Not an intuitive programming feature - it should be a logical workflow to bring you through the steps of creating a user, assigning roles, and then updating the demographics. Lots of room for user errors in forgetting to finish all three steps.
• No tool for a supervisory role for clinicians to be assigned as a lead over a group of other clinicians to ensure that they are completing their charting timely and correctly without giving that supervisor access to the ENTIRE patient roster.

Incentivized

Because it's truly the leader in the industry at the moment, and I'm very satisfied with their organization

Easy across the board. Multiple disciplines use it from nursing, to therapy. It is usable on the road with a mobile device or in computer. It is user friendly and offers a clean and efficient point of care and documentation center. I would recommend to most disciplines that use it for home health

Incentivized

Support for this product has been good from Brightree for users and the technical side. They do clearly explain what they can and can not do and sometimes more options or customization would be nice but this would be in a perfect world idea.

Incentivized

It's very good. For complex upgrades that I request, they don't obviously get to them immediately, but for all technical issues or training issues they are 100% on target

It takes 60 days to move all patients over depending on when they re-certify. It was a very easy process

I have not seen other products but get most of my feedback from the users that use it and the ones that have seen other products.

Incentivized

Incentivized

• Impact remains to be seen, but overall simplifying billing and customer management
• Better communication with physicians/referral sources
• Scheduling is easier

Incentivized

• It has eliminated paper patient files which is a wonderful thing.
• It provides a single place for our clinicians to see what is assigned to them each day/week.

Incentivized