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brightwheel vs. Menumiz vs. Oracle Simphony POS Systems

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    brightwheel

    Score9 out of 10
    N/ABrightwheel is a platform for early education that combines SaaS, Payments, and a consumer-like daily experience, from the company of the same name headquartered in San Francisco. With brightwheel, teachers have tools for assessment, communication, and photo sharing; administrators can manage their business with enrollment, reporting, and online bill pay; parents get a real-time view of their child’s day that helps them participate in the learning + continue it at home.N/A

    Menumiz

    N/AN/AN/A

    $99

    per month

    Oracle Simphony POS Systems

    Score1 out of 10
    N/AOracle Hospitality is the successor to MICROS eCommerce software, modular software dedicated to the needs of airlines, hotels and resports, sport venues, restaurants and bars, and others. The MICROS Point-of-Sale (PoS) systems are available and now offered by Oracle since the acquisition of MICROS Systems in 2014, and are now part of the Oracle Hospitality Suite.N/A
    Pricing
    brightwheelMenumizOracle Simphony POS Systems
    Editions & Modules
    No answers on this topic
    Basic
    $99
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    brightwheelMenumizOracle Simphony POS Systems
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
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    brightwheelMenumizOracle Simphony POS Systems
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    User Ratings
    brightwheelMenumizOracle Simphony POS Systems
    Likelihood to Recommend
    10.0
    (1 ratings)
    -
    (0 ratings)
    1.0
    (5 ratings)
    User Testimonials
    brightwheelMenumizOracle Simphony POS Systems
    Likelihood to Recommend
    brightwheel
    Any preschool can benefit from brightwheel, no matter the size. Brightwheel is also excellent for billing, which is especially helpful for schools that do not have other databases and billing systems. Because our school is a PS-12, it is a little cumbersome to have brightwheel along with another management system that we use school-wide. It would be nice to have a separate price point that does not include the things that another database system does for schools that are required to use what the older grades also use.
    Incentivized
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    Universal Apps
    No answers on this topic
    Oracle
    In my experience, there has not been a resolution on outstanding tickets opened two years ago during the initial implementation. Simple things like time reporting, creating buttons, and marking items as "unavailable" have issues. The system has a lag when servers log out of checks that prevents them from opening the checks on another terminal without a wait that feels like an eternity in the restaurant industry and with direct impact to the guest. Good luck calling support. Most of my experience involves the person I spoke with having no idea how to fix my issue and having to "escalate the ticket." This escalation process will last weeks, months, and in our case, years with no resolution.
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    Pros
    brightwheel
    • Recording data for students.
    • Connecting to parents with photos, videos, and messages.
    • Signing in and out electronically and saving paper daily.
    Incentivized
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    Universal Apps
    No answers on this topic
    Oracle
    • Real time sales
    • Real time labor costs
    • Integration with account software
    Incentivized
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    Cons
    brightwheel
    • Offering a price point that does not include billing.
    • Allowing more freedom of uploading own documents.
    Incentivized
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    Universal Apps
    No answers on this topic
    Oracle
    • Support is awful. Oracle does not directly support end-users and depends on resellers to offer support. So if there is a bug or breaking change, we have to jump through hoops to get something fixed.
    • Does not play well with other software or interfaces. There are interfaces but they lack a serious amount of features that are crucial to our business.
    • The guest facing hardware does not hold up to constant use very well.
    • The backend hardware is lacking in PCI compliance and is not meant for enterprise use.
    • The software itself looks as if it is stuck in the early 2000s and there has been no sign of an update in many years.
    • Reporting is difficult to set up and use and you have to rely on third-party reporting to get decent usable reports.
    Incentivized
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    Alternatives Considered
    brightwheel
    Brightwheel does much more for the preschool level than FACTS does. The creators of this app know early childhood. The company also provides helpful webinars that are unrelated to their software, such as staff retention or ways to market. They understand the business of early childhood and exist to make the lives of providers easier.
    Incentivized
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    Universal Apps
    No answers on this topic
    Oracle
    We've stayed with MICROS mainly due to that's how we've always operated and to switch operating POS systems would be a HUGE learning curve for everyone involved.
    Incentivized
    Read full review
    Return on Investment
    brightwheel
    • Value add for parents
    • Saves paper
    • Benefits for teachers who fully utilize
    Incentivized
    Read full review
    Universal Apps
    No answers on this topic
    Oracle
    • Micros has allowed us to leverage our margin by using our own credit processor and loyalty program. We've seen success from both of these platforms (not Micros) and have been able to save money on the extra costs of using Micros.
    Incentivized
    Read full review
    ScreenShots